OSTARA SYSTEMS is looking for employees for positions:
sql developer
Requirements
familiarity with version control systems, eg DevOps , GIT
exposure to CI pipelines
microsoft SQL Server 2008r2 2019
Responsibility
provide pro-active technical support services to ensure appropriate system availability, reliability, and performance necessary to meet SLAs that underpin business operations
senior software developer
Requirements
TFS Azure DevOps
blazor / WebAssembly / React
blazor / WebAssembly
xamarin
A basic understanding of Linux
strong c# skills using Visual Studio 2022
strong c# skills using Visual Studio 2017 or later
knowledge of unit testing, code coverage and TDD processes
Responsibility
design and develop sophisticated system components
accurately estimate project effort
participate in design sessions and code reviews
create design documents and diagrams
create customer facing documentation
3rd line support
contact centre advisor
Working hours
full-time
Requirements
strong verbal and written communication skills within a professional environment
2 years or more experience working in a customer service environment
ability to read and understand technical documentation
effective in ensuring the customer is at the forefront of all we do
demonstrate a strong commitment to customer service in all activities
demonstrate a desire to learn and succeed in a service environment
excellent problem-solving skills
excellent communication & Influencing skills
Responsibility
to ensure that all computerised systems are used effectively and efficiently to help process customer enquiries, accurately maintaining records ensuring all processes and DPA legislation is adhered to at all times
maintain up to date records in the proprietary software system, enabling accurate management information to be available for reporting and accounting purposes
deal with customer calls, managing their expectations and resolving any issues they report ensuring a right first-time resolution
manage their own work flow and administrative tasks in line with client SLAs