ORLEBAR BROWN is looking for employees for positions:
senior developer
Responsibility
TITLE Senior NetSuite Developer
project Leadership: Lead and participate in NetSuite projects, from requirements gathering to implementation and post-implementation support
customisation and Configuration: Customise NetSuite modules to align with business processes, including creating custom records, fields, and forms
integration Management: Build and maintain integrations between NetSuite and other business applications, ensuring data accuracy and consistency
documentation: Create comprehensive documentation for customisations, configurations, and processes to facilitate knowledge sharing and training
collaboration: Collaborate with cross-functional teams to understand business requirements and provide technical solutions
netSuite Development: Collaborate with the NetSuite Lead to design, develop, and maintain customisations, scripts, workflows, and integrations to enhance our NetSuite platform
training and Mentoring: Mentor and guide the NetSuite Junior Admin, sharing knowledge and best practices for NetSuite development and administration
Requirements
expertise in SuiteScript , SuiteFlow, and SuiteBuilder
proficiency in SuiteTalk, RESTlets, and Web Services
strong understanding of NetSuite customisation , configuration and best practices
netSuite: 4 years
experience with Celigo Integrator, HTML & Strongpoint is a huge plus
ability to prioritise tasks/projects efficiently
experience: A minimum of 4 years of experience as a NetSuite Developer, with a proven track record of delivering successful NetSuite solutions
experience/understanding of a retail/Ecommerce environment, particularly omni-channel/multi-subsidiary inventory management
junior administrator
Working hours
full-time | Contract
Responsibility
TITLE NetSuite Junior Administrator/Support Analyst
this may involve troubleshooting, investigating, and resolving issues related to configurations, settings, and processes in NetSuite
this may involve investigating and resolving issues related to data transfer, data mapping, and data synchronization between different systems
maintaining and Manage BAU Tickets: handling and resolving business-as-usual tickets raised by users across the business related to NetSuite
you will also provide feedback and recommendations for improvements
you will provide timely and efficient support, resolving queries and issues or escalating them to the appropriate teams or individuals for further assistance
you may need to troubleshoot and debug issues, analyse data, and implement solutions to ensure smooth operations
build Saved Searches, reports, workflows, and dashboards based on business needs
Requirements
at least 2 years of working experience in a NetSuite Administrator, Development or Consultant role
suite script knowledge desirable
middleware and integration experience desirable
celigo experience beneficial
must thrive in a fast-paced environment
excellent organizational and prioritization skills
strong Problem-Solving and analytical/critical thinking skills
netSuite: 2 years
customer service advisor
Working hours
temporary
Language
english
french
italian
spanish
german
Requirements
proven track record of working effectively and efficiently within a busy retail or e-commerce environment
experience with a Luxury retailer. Background working on the shop floor, Personal shopping or direct sales
good administrative and numeracy skills. Previous experience with contact centre software is desirable
A passion for building customer relationships and delivering exceptional service experiences at every touchpoint
professional and confident with a great telephone manner
passionate about service and willing to go the extra mile for customer needs
someone who enjoys getting real satisfaction from their job and giving their full effort
customer service: 1 year
Responsibility
establishing long-term relationships with key customers based on data about their preferences, behaviours and purchases
deputy store manager
Working hours
full-time
Salary
SALARY
Requirements
demonstrated experience of management in a premium or luxury brand environment
willing to adapt and take on new challenges
depth of understanding around KPI’s and impact on store performance
always presents a professional image
successfully able to handle multiple demands and competing priorities
excellent communication skills – both verbal and written
excellent communication skills- both verbal and written
A real attention to maintaining high standards in store environment and a keen eye for detail
Responsibility
JOB TITLE: Deputy Store Manager
LOCATION: Sloane Avenue
DEPARTMENT: Retail
REPORTING TO: Store Manager
LOCATION: Bicester Village
manage Health and Safety alongside company policy to create a safe environment for the team and customers
must ensure all measures are being taken around loss prevention to protect profit and stock
to lead on sales and service culture in store by achieving personal and store targets in terms of store conversion, team and personal UPT, ATV, Data Capture, Personal Sales
sales advisor
Responsibility
you will be Vibrant, Tailored and Brave in you approach to teamwork, service and sales
you will be confident and competent in welcoming and engaging our customers and be able to form lasting relationships
give a friendly welcome and use your outgoing personality to impact their experience
keep in touch with customer beyond the shopfloor using the clientelling tools and platforms
to work as part of a team – collaborating together to ensure retail operational excellence and great client care
the ultimate aim of the role is to develop a long lasting relationship with O .B clients who you will help to Holiday Better
to identify customer needs and be eloquent when answering all product-related questions
you will be able to demonstrate the ability to go above and beyond for our customers and inspire them to Holiday Better at all opportunities
Requirements
ability to build rapport with our customers
willing to adapt and take on new challenges
always presents a professional image and be an ambassador for the OB brand
successfully able to handle multiple demands and competing priorities
excellent communication skills – both verbal and written
A real attention to maintaining high standards in store environment and a keen eye for detail
direct applications only. Recruitment agencies – thanks for reading – but we’ve got this one covered
store manager
Language
english
Salary
SALARY
Requirements
establish a total service approach to retail
retail apparel and fashion: 3 years
Responsibility
JOB TITLE: Store Manager
ROLE TYPE: Full time
DEPARTMENT: Retail
REPORTS TO: Head of U.K. Retail and Client Services
LOCATION: Sloane Avenue
work with the team to develop follow up plans for each client after they have left the store and deliver the clientelling strategy at store level
gather customer feedback and insights and share with wider business
supervisor
Responsibility
to provide excellent levels of customer service and surpass customers’ expectations at every opportunity
to identify customer needs and answer all product-related questions
be able to respond to queries regarding price, location, features, benefits, and, use of Orlebar Brown products
responsible, and leading by example for the store having the highest levels of standards around presentation, cleanliness, and, staff appearance
maintaining Orlebar Brown Model Store VM standards
to lead on Sales and Service culture in-store by achieving personal and store targets in terms of store conversion, team and personal UPT, ATV, Data Capture, and Personal Sales
must ensure all measures are being taken around loss prevention to protect
profit and stock
Requirements
demonstrated experience in management in a premium or luxury brand environment
willing to adapt and take on new challenges
depth of understanding around KPIs and their impact on store performance
always present a professional image
successfully able to handle multiple demands and competing priorities
excellent communication skills – both verbal and written
A real attention to maintaining high standards in-store environment and a keen eye for detail
e-commerce manager
Requirements
strong numerical skills
proven experience as an E-commerce Manager or similar role, with a track record of driving revenue growth
strong merchandising skills
proficiency in Shopify Plus
strong analytical skills with the ability to interpret data, generate insights, and make data-driven decisions
commercial acumen and ability to develop and execute strategies aligned with business goals
excellent leadership and team management skills, fostering a collaborative and productive work environment
solid understanding of digital marketing channels and their impact on e-commerce performance
Responsibility
work closely with Merchandising to ensure the correct items are promoted online and stock is optimised
manage and oversee the day-to-day operations of the Orlebar Brown e-commerce website, ensuring optimal functionality, and resolving any technical issues promptly
regular site walks to ensure products and categories are appearing correctly
set up of promotions with requests from Digital Acquisition, CRM and customer service teams
identify and assess digital marketing channels for their impact on website traffic, conversion rates, and average order value
continuously improve web operation processes
manage onsite redirects
logistics manager
Requirements
excellent analytical, commercial, and project management skills
strong understanding of customs, trade compliance, and global transport modes
demonstrated ability to influence stakeholders and manage upwards
strategic thinker with a proactive, improvement-focused mindset
confident communicator who thrives in a fast-paced, growth-oriented environment
direct applications only. Recruitment agencies – thanks for reading – but we’ve got this one covered
Responsibility
oversee daily inbound and outbound logistics performance across all channels
deputise for the Head of Logistics in meetings and decision-making when required
manage and continuously improve transport, shipping, and customs processes to optimise cost, service, and compliance
work closely with IT and Finance on continuous improvement and automation opportunities
it manager
Responsibility
JOB TITLE IT Manager
ROLE TYPE Permanent
maintain infrastructure, licenses, and IT hardware inventory
working with the PM, Digital Director and the Finance Team to manage the overall IT budget and ad hoc project budgets, reviewing spending and requirements to ensure cost efficiency
REPORTING TO Digital Director
resolve IT incidents and provide out-of-hours support for store outages
manage relationships between the business and suppliers to ensure cost savings where possible while providing sufficient service