OPTIME GROUP is looking for employees for positions:
customer service advisor
Working hours
full-time
Responsibility
aviation Recruitment experts Optime are searching for an experienced Customer Service Advisor to join a well-respected and successful client in Gatwick
as a Customer Service Advisor in an Airport Consolidation and Distribution Centre, you will be the primary point of contact for valued customers
you will play a pivotal role in ensuring the smooth and efficient handling of cargo, responding to inquiries, resolving issues, and maintaining positive relationships with clients
participate in team meetings and training sessions
documentation and Reporting: Maintain accurate records of goods deliveries, ensuring proper documentation and reporting
handle inquiries, requests, and concerns in a professional and timely manner
collaborate with colleagues in the warehouse, logistics, and other departments to ensure seamless operations
waiter
Working hours
full-time
Responsibility
job Title: Waiter / Waitress
rate of pay: £12.50 per hour
location: London Gatwick Airport, South Terminal
shift Pattern: 4 on 2 off
business development manager
Working hours
full-time | Permanent
Responsibility
our fast-growing recruitment business specialises in providing top-quality staff recruitment services to the aviation industry
develop and implement effective sales strategies and tactics to increase revenues and market share
build and maintain strong relationships with clients, partners, and key industry stakeholders
analyse market trends and competitor activity to identify new business opportunities
develop and deliver sales proposals and presentations that meet the needs of our clients
work closely with the recruitment team to ensure client satisfaction and retention
are you an experienced Business Development Manager with a passion for the aviation industry? Then we want to hear from you
we are looking for a dynamic and ambitious Business Development Manager to join our team and drive our business growth to new heights
Salary
salary
Requirements
minimum of 5 years' experience in a Business Development Manager role, ideally within the aviation or recruitment industry
strong analytical, negotiation, and communication skills
excellent leadership and people-management skills
knowledge of recruitment industry practices, trends and technologies
business development: 2 years
proven track record of meeting and exceeding sales targets, building and maintaining strong relationships with clients and partners, and identifying new business opportunities
training officer
Working hours
full-time
Salary
salary
Responsibility
following an exciting phase of rapid growth, aviation recruitment experts Optime Group are delighted to announce a Training Officer vacancy in their industry leading Training Team
with a passion Aviation, you’ll be responsible for creating and delivering a wide range of classroom and assessment based training. You will be the subject matter expert for airport ramp operations and the link between Optime and the regulators
as well as a rewarding salary and benefits, we offer long-term careers with development opportunities in an environment where you can make a real difference
recruitment manager
Working hours
full-time
Salary
salary
Requirements
proven experience as an Account Manager, preferably within the recruitment industry
strong organisational skills with exceptional attention to detail
excellent communication and interpersonal skills
proficient in using recruitment platforms, applicant tracking systems, and other relevant tools
ability to work independently and manage multiple priorities simultaneously
familiarity with aviation industry terminology and job roles will be an advantage
flexibility to adapt to changing recruitment needs and timelines
high level of professionalism and integrity in handling sensitive and confidential information
customer service agent
Working hours
full-time
Responsibility
providing exceptional face-to-face customer service; being professional, polite, and courteous at all times
assisting passengers with boarding procedures, luggage requirements and wayfinding queries
performing security checks on individuals and their belongings
provide information for passengers about the airport and facilities
work alongside external airport partners to keep things running smoothly
follow safe working practices
any additional reasonable duties, as assigned by operational management
Requirements
previous experience of working in a busy, customer-based service role
flexibility - You must be able to work early and late shifts
great work ethic
excellent communication skills
strong customer service
self-motivated and willing to work using own initiative
able to multitask and remain calm under pressure
previous airport experience is an advantage but not essential
supervisor
Working hours
full-time
Responsibility
upskill and develop cabin appearance colleagues to be future supervisors
ensuring all team members welcome new colleagues and embody our inclusive and diverse culture
help with the on boarding of new colleagues making sure they feel supported
ensure all aspects of Health & Safety are followed
all other operational duties as required
on the job training and coaching of colleagues in the art of cabin cleaning, including adherence to cleaning quality standards and cleaning specifications
administrator
Working hours
full-time
team leader
Working hours
full-time
Responsibility
upskill and develop cabin appearance colleagues to be future supervisors
ensuring all team members welcome new colleagues and embody our inclusive and diverse culture
help with the on boarding of new colleagues making sure they feel supported
ensure all aspects of Health & Safety are followed
all other operational duties as required
on the job training and coaching of colleagues in the art of cabin cleaning, including adherence to cleaning quality standards and cleaning specifications
cleaners
Working hours
full-time
Responsibility
optime are excited to be recruiting terminal/specialist cleaners for Heathrow Airport
immediate Starts Available
are you interested in a career in the aviation sector?
optime are excited to be recruiting terminal/specialist cleaners for Heathrow Airport. this role offers a great choice of shifts. Secure long term work and the chance to make a difference at one of the largest airports in Europe
ensure all areas within the relevant Zone are cleaned to the required frequency and SLA’s
carrying out Damage Control and Fire Watch as directed by the Team Leader
ensuring equipment is kept clean, well maintained and in safe working order
reporting all accidents and/or potential hazards to the Team Leader
Requirements
ability to work in a team
great work ethic
excellent communication skills
must be over 18
previous airport and/or cleaning experience would be beneficial
please note: As this is an airport role, successful candidates must pass security checks in-line with CAA regulations. These checks include 5-year work and address history, DBS , valid Right to Work
Changes in earnings for the position cleaner
0300 £600 £900 £1.2K £1.5K £1.8K £
0300 £600 £900 £1.2K £1.5K £1.8K £
1.9K £
2024
1.9K £
2025
Changes in earnings for the position airport baggage handler
0300 £600 £900 £1.2K £1.5K £1.8K £
0300 £600 £900 £1.2K £1.5K £1.8K £
1.9K £
2024
1.9K £
2025
Changes in earnings for the position hgv driver
0300 £600 £900 £1.2K £1.5K £1.8K £
0300 £600 £900 £1.2K £1.5K £1.8K £
1.9K £
2024
1.9K £
2025
Changes in earnings for the position recruitment consultant