OMLET Salary
Rating of the company
0 ratings
5 reviews
Banbury
THE OLD MALT HOUSE ST. JOHNS ROAD BANBURY OX16 5HX ENGLAND
TIN:
05028498
Automotive industry

Earnings on positions in OMLET

Earnings on positions in OMLET

Average salary in this position
Average salary in this position in the country
copywriter
3333 £
-20%
2696 £
graphic designer
2250 £
15%
2565 £

National average salary

2950 £

Average salary in this company

2749 £

Estimated salary

£ 2666

Median salary at OMLET

£ 2250 Lowest salary
£ 2749 The average salary
£ 3333 Highest salary

OMLET is looking for employees for positions:

technical author

Language

  • english

Salary

  • salary

Responsibility

  • creating and updating instruction manuals
  • understanding product assembly with Product Designers
  • physically assembling products
  • producing prototype manuals for discussion
  • observing others assembling the products from the manuals to validate their clarity
  • bringing new ideas to the table and being able to champion them in a group setting
  • keep existing manuals updated
  • ensuring correct manual versions are available for customers

Requirements

  • proven working experience in technical writing of software documentation
  • ability to deliver high quality documentation paying attention to detail
  • ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures
  • basic familiarity with the SDLC and software development
  • university degree in Computer Science, Engineering or Graphic Design or equivalent preferred
  • SDLC: 1 year
  • technical writing: 3 years

marketing executive

Working hours

  • full-time | Permanent

Language

  • english

Responsibility

  • omlet are looking for an Email Marketing Executive to help deliver our automated email and SMS Marketing Strategy
  • creating new post-purchase automated emails, using pre-approved templates, based on provided briefs
  • setting up email variations to support the A/B testing strategy
  • assisting with our on-site sign-up form strategy on desktop and mobile devices
  • implementing expert recommendations to improve the performance of our post purchase emails in collaboration with our creative and brand team
  • ensuring accurate setup of sending rules for each new flow to reach the intended audience
  • working closely with the Customer Experience, Creative, Marketing, Website and Development teams to ensure overall business goals are met and our customers receive a remarkable brand experience
  • proactively, suggesting opportunities to expand Omlet CRM activities, and improve performance

Salary

  • salary

Requirements

  • A natural born consumer with a love of ecommerce, and a competitive mindset
  • 1 year Klaviyo experience or a similar email service provider
  • excellent written English
  • an ability to work under tight deadlines
  • adobe software experience would be an advantage
  • structured and methodical way of working, with the ability to cope with competing demands and effectively prioritise tasks
  • an attention to detail person, curious thinker and good listener
  • klaviyo: 1 year

packer

Working hours

  • full-time | Permanent

Language

  • english

Salary

  • salary

Requirements

  • must be able to lift and move boxes of up to 25Kg

customer service advisor

Working hours

  • full-time

Salary

  • salary

Requirements

  • customer Support: 1 year

Responsibility

  • your role will be to provide excellent Customer Support and Service to our customers based in the US, dealing with all enquiries, orders, deliveries and general administration on a daily basis
  • liaising with courier companies

brand manager

Working hours

  • full-time | Permanent

Salary

  • salary

Responsibility

  • recruit and manage a team of freelance content creators such as journalists, photographers and videographers to develop our ambassador content
  • assume the Omlet voice and be a brand advocate amongst our ambassadors to drive engagement and connection
  • take ownership of our ambassadors' experience and champion improvements and development of the programme within the business
  • research, plan and implement a communications strategy for maintaining ambassador engagement and enthusiasm across multiple channels
  • work closely with our social media team on developing ambassador, UGC and influencer relationships, as well as brand and charity partnerships
  • be the primary point of contact for our global ambassadors and develop relationships with our top 100 ambassadors, through email, phone and video call
  • manage, support and inspire Omlet's enthusiastic community of 1,300+ on the ground customer ambassadors from around the world
  • work closely with the customer experience team to identify opportunities for the program and identify potential ambassadors

Requirements

  • demonstrative experience of growing a community and managing commercial relationships
  • previous work experience or education in social media marketing/communications
  • impeccable and proven written and verbal communication skills particularly when representing a brand
  • this role requires a positive, personable, outgoing individual with great social and conversational skills
  • growing an online community: 2 years
  • A strong background of working in similar organisations and the ability to plan, prioritise, monitor, and respond to changes quickly

customer service manager

Working hours

  • full-time | Permanent

Salary

  • salary

Responsibility

  • resource planning to deliver against customer demand and to provide an excellent customer experience
  • coaching, developing, and supporting team members to reach their full potential, working with individuals to recognise and develop future talent
  • handle the most complex customer complaints and escalations
  • report customer service data, and any key issues which impact the CS team to the Customer Experience Lead
  • understand opportunities for data analysis and KPI’s, monitor this data and implement changes from results
  • spotting opportunities for change and understanding the benefits they would bring, knowing how to bring ideas to life in a compelling way

Requirements

  • excellent coaching, management and negotiation skills gained in a customer-facing environment
  • experience managing different countries and juggling with different shifts
  • excellent verbal and written communication skills
  • the ability to remain patient and calm during stressful situations, and work well under pressure
  • attention to detail
  • self-motivation to use their initiative and to innovate
  • management: 2 years
  • customer Service: 5 years

customer service representative

Working hours

  • full-time | Permanent

Salary

  • salary

Education

  • GCSE or equivalent

Requirements

  • customer service: 2 years

Responsibility

  • to manage and provide administration and customer service support via email, telephone, live chat and messaging system
  • liaising with courier companies
  • your role will be to provide excellent Customer Support and Service to our customers based in the US, dealing with all enquiries, orders, deliveries and general administration on a daily basis

ux designer

Working hours

  • full-time | Permanent

Salary

  • salary

Requirements

  • UX/UI: 2 years

Responsibility

  • assisting with campaigns and competitions

graphic designer

Requirements

  • A creative thinker with an eye for design and a passion for user-focused communication
  • detail-oriented with strong visual storytelling and user experience skills
  • experience designing for digital environments
  • proficiency in a graphic suite
  • basic familiarity with a video editing tool
  • not essential but some experience of 3D modeling would be a plus
  • comfortable taking projects from brief through to delivery, independently or in a team
  • multi-media graphic design: 1 year

Responsibility

  • continuous Improvement: Gather feedback from customers and internal teams to iterate on instructions, UX, and video content

copywriter

Language

  • english

Requirements

  • experience with commercial and advertising copywriting, as well as creative writing
  • highly organised with excellent time management and meticulous attention to detail
  • excellent communication and interpersonal skills with the ability to form strong working relationships and thrive working in a team
  • self-motivated with the ability to work independently at pace to a very high standard, managing workload to strict deadlines
  • experience with proof-reading and sub-editing
  • copywriting/journalism/content/advertising: 5 years
  • E-commerce: 1 year
  • experience in an ecommerce environment

Responsibility

  • support the marketing team with finding and interviewing our community for features and stories to support the campaign calendar
  • produce copy concepts for brand, product and sale campaigns