NOVO INCIDENT MANAGEMENT is looking for employees for positions:
claims handler
Working hours
full-time
Benefits
company car
Salary
salary
Responsibility
we are seeking a highly motivated and experienced Claims Manager to join our dynamic team in Liverpool
pro-actively manage a case load of motor claims bringing claims to a swift and amicable conclusion
your expertise in handling complex claims, attention to detail, and leadership skills will be instrumental in achieving our goals
negotiate settlement of credit hire, repair and other uninsured losses in a timely fashion
review payment packs identifying areas of leakage, whilst liaising with management to improve processes and systems where appropriate
investigate and resolve liability disputes where applicable. Review, rebut and negotiate where rates evidence is received, maximising recoveries
ensure that matters are litigated correctly and in a timely manner ensuring the cost-effective measures are used to secure settlement
liaise with suppliers, customers and third-party insurers ensuring proactive management of claims
Requirements
proven experience in credit hire claims management, with a focus on prestige and electric vehicles
in-depth knowledge of the credit hire claims process and industry regulations in the UK
strong technical understanding of Credit Hire processes/procedures and best practice
strong leadership and team management skills, with the ability to motivate and develop a team of claims specialists
proven track record of negotiating Credit Hire claims from FNOL to recovery and monitoring own portfolio of claims
excellent negotiation and communication skills
excellent negotiation skills, capable of influencing the opinions of customers and fellow professionals through all communication channels
detail-oriented with a strong analytical mindset
delivery driver
Benefits
service car
Responsibility
we are looking for a dedicated and professional Car Delivery Driver to join our team
as the face of our company, your presentation, attention to detail, and commitment to safety will be paramount
A uniform will be provided to maintain our professional image
the ideal candidate will possess a clean UK driving license with no claims or criminal convictions, ensuring the secure and timely delivery of vehicles to our valued customers
report any incidents, accidents, or delivery-related issues promptly to the appropriate supervisor
Requirements
clean UK driving license with no claims or criminal convictions
previous experience as a delivery driver is preferred but not mandatory
excellent driving skills and a strong understanding of road safety
impeccable personal presentation and grooming
exceptional customer service and communication skills
ability to work independently and handle delivery responsibilities with professionalism
attention to detail and a commitment to vehicle care
flexibility in working hours, as some deliveries may require early mornings, evenings, or weekends