NORTHERN TRAINS is looking for employees for positions:
revenue manager
Salary
SALARY
Responsibility
this is a varied and challenging role, but here is a taste of what your role will involve
the analysis of daily, weekly and periodic revenue and other KPIs to maximise team performance
producing reports on KPIs and target delivery
carrying out rostering and other related record keeping for the team
BUSINESS FUNCTION: Customer & Commercial
undertaking audits and other associated checks to ensure compliance with relevant company procedures along with any applicable legislation
delivering relevant training and competence management of the team
providing management support and revenue protection activity for special events
maintenance team leader
Working hours
full-time
Salary
SALARY
Responsibility
BUSINESS FUNCTION: Engineering
continuously reviewing and improving the production processes through developing and implementing best practice
GRADE: Fleet Level 6
make a difference. Make it last. Make it yours. Make it easy. Make it happen. These are our values
managing compliance with all instructions, rules and regulations in force
ROLE TYPE: On Site
inspiring the team towards greater development, self-motivation, self-management and accountability
HOURS: 35 per week
contract manager
Salary
SALARY
Responsibility
BUSINESS FUNCTION: Engineering
providing commercial support for the TSSSA contract giving contractual guidance to key stakeholders where required
supporting the TSSSA Contract Performance Managers in evidencing the outputs from the contract Scheduled reviews
building and maintaining a good working relationship with key long-term internal and external stakeholders ensuring Northern’s interests are maintained
supporting, and leading where required, the shaping of Northern’s strategic position in line with key contractual milestones, Northern’s Rolling Stock Strategy and Business Plan
working closely with the TSSSA Key Account Manager to ensure costs are budgeted and remain in line with business and contractual expectations
you will have an opportunity to play your part in providing contractual and strategic support to the TSSSA Key Account Manager and Contract Performance Managers in line with the TSSSA contractual programme
supporting the Key Account Manager, Senior Contract Manager and Head of Fleet Commercial in managing the Additional Services and Contract Variation process
Contract type
strong negotiating skills
good communicators with the ability to work on your own initiative
clear thinkers, who are highly organised and have an ability to make well-rounded decisions
great people skills and can demonstrate effective stakeholder relationship management
an understanding of railway workings is desirable but not essential
IT literacy
an organised, friendly individual who is confident talking to and building relationships with all sorts of people
A team player
production team leader
Working hours
full-time
Salary
SALARY
Responsibility
at Northern, we play a vital role connecting millions of people to work, leisure and education opportunities
BUSINESS FUNCTION: Engineering
we operate 2,500 services a day to more than 500 stations across the North of England
ensuring the safe and efficient maintenance and rectification of units and vehicles to ensure our customers get the best possible service
but our vision is about more than just train travel
GRADE: Fleet Level 6
continuously reviewing and improving the production processes through developing and implementing best practice
it’s about setting a new standard for customer experiences
commercial finance manager
Salary
SALARY
Responsibility
BUSINESS FUNCTION: Finance
producing monthly management accounts and financial reports
producing annual budgets and quarterly forecasting
variance analysis on a monthly basis with commentaries
assisting in commercial and operational decision making through meaningful analysis
managing all costs and expenditure according to budget
presenting the results at periodic meetings
liaising with auditors at year end
account manager
Salary
SALARY
Responsibility
BUSINESS FUNCTION: Commercial
generate new sales and partnerships and maximise opportunities to upsell/cross sell Northern products and services
oversee the strategic growth of Business Travel, Group Travel and our Employee and Education Season Ticket schemes
network widely, internally and externally, to raise the profile of the team and optimise new sales and partnership opportunities
supervise two account executives in their execution of robust account management and new business development
be responsible for accurate and insightful sales reporting to a set of agreed KPI’s and targets
support the Business Development & Partnerships Manager in developing, managing and optimizing internal and external relationship
consistently try to refine and optimise team processes and systems to ensure efficiencies and the maximisation of resources
customer service manager
Salary
SALARY
Requirements
experienced in the strategic design and operational delivery of Voice of the customer programmes and Service Quality Regimes
experienced senior manager of a medium sized multi-disciplined remote team
experienced in operating in a regulated environment and directly with regulators driving successful relationships
experienced Programme Manager obsessed with outputs and measurable sustainable improvements for customers
driven and an innovative and curious mindset
evidenced capability and confident in persuasively dealing with internal and external stakeholders to articulate the company’s position and drive required outcomes
strong negotiating skills
evidence of collaboratively engaging and inspiring at all levels of an organisation, commercially astute and able to understand and champion the customer experience
Responsibility
BUSINESS FUNCTION: Customer & Commercial
your success will be measured by the compliant delivery of Northern’s Service Quality committed obligations, as well as sustained improvements in customer and compliance metrics, all backed byy the delivery of improvement initiatives
finance director
Responsibility
northern plays a vital role in connecting millions of people to work, leisure and education opportunities
strategic Planning - Defining and driving Northern’s finance strategy to achieve sustainable and profitable growth in a challenging market
we operate 2,500 services a day to more than 500 stations across the North of England
but our vision is about more than just train travel
it’s about creating an excellent customer experience, and that means building a different kind of workplace
leading the annual budget process and providing financial assessments to support strategic business decisions across the organisation
this is a C-Suite role that offers a unique opportunity to make a significant impact on the financial performance and strategic direction of Northern Trains
one that values individuality and celebrates differences
business manager
Salary
SALARY
Responsibility
BUSINESS FUNCTION: Finance
produce accurate management accounts and high quality financial and management information for the relevant cost centres in line with specified timescales
this will include all areas of the P & L, Balance Sheet and cash flow information including initiative tracking
ensure compliance with all regulatory requirements as well as internal control mechanisms
ensure the periodic financial reporting is completed on an accurate and timely basis including the internal ledgers and reporting to key stakeholders
provide appropriate levels of challenge to the business with the aim of controlling costs and reducing subsidy and improve key success measures
you will have experience in the provision and analysis of accurate, timely financial information and have a sound knowledge of current accounting practices and processes
maintenance manager
Responsibility
monitor contract performance and initiate actions as necessary
you’ll be working with a fun, enthusiastic team of professionals, who will support you in developing your career and skills
you’ll be fully involved with the Wabtec/LH service support through contract reviews and depot production involvement to ensure the optimised availability of Service Engineers to give the maximum benefit in supporting business improvements in fleet availability and unit performance targets
you will build effective and good working relationships with several suppliers and control variations to ensure compliance to the required specifications whilst ensuring Northern Trains interests are maintained
provide financial reports to the Senior Contract Manager demonstrating total contract costs and revenues. Ensure a detailed financial breakdown is available for all contracts
you’ll provide support to the Traincare Centre production functions through regular site visits to understand the impact of suppliers being on site and to identify areas of improvement with supplier and depot involvement
Changes in earnings for the position train driver
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2.1K £
2024
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2025
Changes in earnings for the position train conductor
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2024
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2025
Changes in earnings for the position cleaner
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2024
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2025
Changes in earnings for the position driver
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2024
2.2K £
2025
Changes in earnings for the position cleaning supervisor
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2024
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2025
Changes in earnings for the position engineer
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2024
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2025
Changes in earnings for the position compliance manager
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2024
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2025
Changes in earnings for the position manager
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0400 £800 £1.2K £1.6K £2K £2.4K £
2.1K £
2024
2.2K £
2025
Changes in earnings for the position service controller