field engineer
8 the last 350 days, recently 2024-01-04
Responsibility
- provide 24x7 rota based on-call support to customers as part of the field engineering team
- the role is largely customer site based across the UK and activities are varied
- be reactive to our internal service desk and assist them with supporting our customers both onsite and offsite
Show more +20 - be responsible for your site visit reports including quality, accuracy and timeliness
- A full clean driving license is a mandatory job requirement
- no specific times per day apply to any particular activity as these are all task-specific and most are reactive/intervention in nature
- working with the service desk manager, keep relevant technical and industry certifications up to date
- cisco CCNA would be considered advantageous for a candidate
- experience with Wi-Fi surveying would also be a distinct advantage
- overtime can be applicable to onsite out-of-hours work where customer charges are applied
- be willing to participate in up skilling for new technologies and products we are required to support in the field
- be willing to participate in upskilling for new technologies and products we are required to support in the field
- be prepared to travel to customer sites regularly
- the field engineer role in our team is technical in nature and mainly involves working with networking equipment such as switches, routers, firewalls and wireless access points
- maintain your issued toolkit and assets to a high standard
- the field engineer role in our team is technical in nature and mainly involves working with computer servers and networking equipment such as switches, routers, firewalls and wireless access points
- the role involves day to day responsibilities including attending urgent data network service affecting fault calls, conducting wireless networking surveys and new networking equipment installations
- maintain a high level of courtesy and professionalism with customers at all times
- the role would suit an individual who enjoys travelling, new technology exposure, has a can-do attitude and works well in a team
- regular travel across the UK to customer sites is expected and part of the role, and a car allowance or equivalent is included in the package
- successful candidates will also be required to achieve Cisco CCT certification where not already in place when employment starts
- the field service team-members also participate periodically in an out-of-hours rota , and report to our service desk during normal working hours
- successful candidates will also be required to achieve Cisco CCENT certification where not already in place when employment starts
Requirements
- microsoft MCSE
- strong verbal and written communication skills
- candidate must have a valid passport and UK permitted driving license
Show more +20 - strong network troubleshooting and analytical skills
- A candidate should have at least two years’ experience
- candidate must pass local background and security checks
- working with Cisco switches and routers, in terms of configuring and troubleshooting
- strong customer facing skills
- excellent ability to interpret impact of network changes
- working with other varied data networking equipment, in terms of configuring and troubleshooting. WiFi and firewall experience desirable
- full clean driving license
- working as part of an on-call rota inclusive of 24x7 hours desirable
- good RF Analysis skills advantageous
- at least 1yrs practical networking experience
- A reliable vehicle
- customer facing technical activities, carried out on customer sites
- currently living in the UK
- cisco CCT or CCNA. Where not already in place, the business will support the candidate in terms of achieving CCT minimum certification during probation periods
- cisco CCENT or CCNA. Where not already in place, the business will support the candidate in terms of achieving CCENT minimum certification during probation periods
- site visit report writing, in terms of technical activities carried out and recorded information
- field Engineering: 2 years
- cisco networking knowledge: 1 year
- field Engineering: 1 year
low salary - 16% lower than the average in this position
Earnings for position field engineer
field engineer - How much money do you make working at this position?
Average salary at company NODEONE is 2333£.
The national average salary is 2600£.
1700 £
Lowest
Lowest
2950 £
Average
Average
4200 £
Highest
Highest
Salary in other companies in the position field engineer
| RAAND CARE SERVICE | 8000 £ | 4000 £ 8000 £ |
| FIRST RECRUITMENT GROUP | 8000 £ | 4000 £ 8000 £ |
| TECHNET IT RECRUITMENT | 7964 £ | 4000 £ 8000 £ |
| MORGAN MCKINLEY GROUP | 6000 £ | 4000 £ 8000 £ |
| UK POWER NETWORKS HOLDINGS | 4218 £ | 4000 £ 8000 £ |
| AECUS RECRUITMENT | 4166 £ | 4000 £ 8000 £ |
| THE CLEVER FISH RECRUITMENT | 4166 £ | 4000 £ 8000 £ |
| HEADLINERS RECRUITMENT | 4166 £ | 4000 £ 8000 £ |
| UK POWER NETWORKS HOLDINGS | 4066 £ | 4000 £ 8000 £ |
| ARCHANGEL LIGHTWORKS | 4000 £ | 4000 £ 8000 £ |