NEXUS HEALTH CARE GROUP

Responsibility

• please see attached Job Description and Person Specification for details and requirements of the role
• to ensure patients are informed of any outcomes of their care as directed by the clinical team
• to ensure that the registration links are maintained to the required standard
  Show more +46
• summarise new patient medical records in line with the practice policy
• process all electronic notifications that fall within the remit of records management
• POST Document & Results Management Administrator
• safeguarding children and Safeguarding Adults in the course of their daily duties
• POST Registrations Management Administrator
• process all results received adhering to the practice policies and read codes
• to take part in auditing of processes and areas that fall within the remit of records management as required
• communicate with doctors on what action to take for certain medical letters
• for ensuring that they are aware of the specific Safeguarding duties related to their role
• enter new patient registrations into the clinical system ensuring that the patient lives within the Nexus boundary
• use base knowledge of anatomical and physiological terms to find relevant codes
• job Description and Person Specification Attached* To ensure that the flow of referrals and reports coming in and out of Nexus is maintained to the required standard To support Nexus to develop positive and effective working relationships and communication systems between Nexus and stakeholders
• enter change of address information into the clinical system ensuring that the new address falls within the Nexus boundary
• enter coded information accurately and consistently
• process change of name and gender information, ensuring appropriate legal documents are present
• update patient information held on the practice clinical system as required
• scan clinical letters, reports, referrals etc. into the system, process scanned documents according to the practice policies and procedures
• input patient clinical and or social information from external providers into the practice clinical system, adhering to the practice policies and read codes
• process screening notifications- Mammograms & Bowel Screening- ensuring correct coding and where appropriate correspondence sent to patient
• requests for individual sites or cluster to action are actioned within a given time frame- FP22’s
• enter new patient information from questionnaire using the Nexus template within the clinical system
• process administrative queries and request from clinicians and patients
• liaise with hospitals as required in regard to discharge, results, clinic letters etc
• process blood and organ donor information currently via Open Exeter
• prepare manual records for retention by the practice
• arrange follow up contact as required adhering to practice policies
• prepare manual records for return to primary care support service
• to ensure that the flow of documents and results coming in and out of Nexus is maintained to the required standard
• participate in Nexus Appraisal process to identify and discuss professional needs
• alert other team members to issues that affect quality and risk
• to provide cover in the absence of other members of staff including reception
• be responsible for the processing of all tasks within the GP Link in a timely manner and in line with the Nexus policies
• undertake other administrative tasks within the role if required
• alert the Team Supervisor of any safeguarding issues
• give patients and clinicians information as required by practice protocol
• ensure manual records are kept neat and tidy and in good repair
• update clinical records wherever necessary and in accordance with practice guidelines
• assist in producing information for clinical audit as required
• work closely with the IT team to ensure all systems are operational
• ensure accurate read codes are used when entering data into the patients electronic records held within the Nexus clinical system
• LOCATION Decima Street Surgery, but the post holder may be required to work at any of Nexus locations
• assisting with queries relating to medical records
• staff should conform to the requirements of the financial procedures which include the Bribery, Fraud and Corruption Policy and other polices as set out in the Staff Handbook
• alert the lead GP to any mistakes found in the medical records transferred to the practice
• undertake any mandatory training as appropriate to the post and as directed
• to ensure that the flow of referrals and reports coming in and out of Nexus is maintained to the required standard

Requirements

• relevant experience E
• background of working in a Health Care setting E
• IT proficient D
  Show more +10
• attention to detail E
• emis trained D
• time Management E
• medical Terminology trained D
• reliable E
• experience of working in the NHS and primary care. D
• experience of summarising medical recordsD
• organised and effective time management E
• experience of summarising medical record D
• punctual E

Responsibility

• awareness of and compliance with all relevant practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety
• safeguarding children and Safeguarding Adults in the course of their daily duties
•  Blood Pressure & Pulse Monitoring, Height, Weight, BMI, Smoking Status, Alcohol Status, Q-risk calculations
  Show more +41
•  Promote health and well-being through the use of health promotion, lifestyle advice health education, screening and therapeutic communication skills
• for ensuring that they are aware of the specific Safeguarding duties related to their role
• to undertake training deemed suitable for this job description by the Partnership
•  Phlebotomy/Venepuncture
•  Travel health, undertake a travel health assessment prior to administering injections and providing guidance in accordance with guidelines using PGD/PSD
• to keep an up to date Individual Learning Portfolio of achievements and training undertaken
• contributing to evaluation/audit and clinical standard setting within the practice site
• attendance at regular in-house clinical, educational meetings and training as well as events with other agencies as appropriate
• blood Pressure & Pulse Monitoring, Height, Weight, BMI, Smoking Status, Alcohol Status, Q-risk calculations
•  Patient health checks; obtaining appropriate information using a lifestyle questioning approach. Working with patients to develop a management plan where health problems or potential health problems are identified
• promote health and well-being through the use of health promotion, lifestyle advice health education, screening and therapeutic communication skills
• job Title: General Practice Nurse
•  Interpretation of pathology test results and cytology results as per Clinical Protocols & Training
• phlebotomy/Venepuncture
•  Therapeutic monitoring, checking compliance with and adherence to appropriate treatments using and holistic patient-centred approach
• commitment and contribution to achievement of the highest possible quality standards such as the QOF and other agreed Key Performance Indicator targets
• other duties or activities as agreed by the partners
• travel health, undertake a travel health assessment prior to administering injections and providing guidance in accordance with guidelines using PGD/PSD
•  Carry out Long term condition reviews in partnership with GP clinical lead
• immunisation , childhood and adult injections & immunisations as per Patient Group Directives or Patient Specific Direction
•  Reviews of contraception
•  Immunisation , childhood and adult injections & immunisations as per Patient Group Directives or Patient Specific Direction
•  Cervical cytology
• patient health checks; obtaining appropriate information using a lifestyle questioning approach. Working with patients to develop a management plan where health problems or potential health problems are identified
• interpretation of pathology test results and cytology results as per Clinical Protocols & Training
• alert other team members to issues that affect quality and risk
• reviews of contraception
•  Mental health; administering prescribed therapies and monitoring for side effects. Communicating with key workers as appropriate
• assistance with the training of other staff members and also with the education of doctors and nurses in training as appropriate. Following undertaking appropriate course
• therapeutic monitoring, checking compliance with and adherence to appropriate treatments using and holistic patient-centred approach
•  Requesting pathology tests: e.g. urine culture, urinalysis, swabs
• to take advantage of opportunities to lead on identified projects at site level – within protected time for completion of the project
• carry out Long term condition reviews in partnership with GP clinical lead
• current NMC Registration – RGN
•  Wound Care assessing -routine wounds assessment and dressings
• alert other team members to issues of quality and risk
• cervical Cytology and Childhood Immunisation Training
• ensure that all practice policies are fully implemented
• using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
• responsible for the correct and safe management of specimens process where appropriate
• contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team’s performance

Requirements

• identified/assessed - Application form, certificates
• medical Indemnity - E
• currently on Performers list - E
  Show more +14
• communicate effectively with other team members, including the Community team, Social Services and Voluntary Organisations staffs as required
• identified/assessed - Application form, references and interview
• communicate effectively with patients and carers
• evidence of professional development- E
• recognise people’s needs for alternative methods of communication and respond accordingly
• identified/assessed- Application form, interview and references
• ability to foster a cooperative work environment
• an ability to use own judgement, resourcefulness, common sense and local knowledge, to respond to enquiries and requests
• to demonstrate an interest in auditing practice activity and maintaining patients’ clinical records in accordance with practice protocols
• to demonstrate personal qualities and skills needed for general practice by responding appropriately and sympathetically to medical problems presented by patients, including history taking, examination, investigation, diagnosis, treatment and referral where appropriate
• to be able to provide appropriate preventative health care and advice within the context of primary health care and to develop innovative approaches to the development of preventative medicine
• ability to work effectively in a multidisciplinary team as a key player
• previous primary care experience and knowledge of the working of general practice
• to take active involvement in clinically related administrative and nonclinical duties needed for the delivery of personal medical services; including basic computer literacy

Responsibility

• nexus Health Group has an exciting opportunity for Patient Services Advisors to work across our organisation
• please see attached Job Description and Person Specification for details and requirements of the role
• your main responsibilities will be to assist our patients to access our services in the most effective way possible
  Show more +30
• post Nexus Patient Services Advisor
• safeguarding children and Safeguarding Adults in the course of their daily duties
• location Princess Street Practice
• line Manager / Supervisor Site Manager / Cluster Service Manager
• for ensuring that they are aware of the specific Safeguarding duties related to their role
• working Hours x2 positions available
• this position is well suited to someone looking to gain hands on experience and who has a proven track record of thriving in a very busy but supportive environment
• working Hours Various shifts available – may include varying shifts including early mornings and late evenings
• you will be responsible for greeting and assisting patients in using our services, ensuring patient enquiries are handled courteously, efficiently and with empathy and ensuring administration tasks are undertaken with due care and attention to details
• support practice performance by monitoring stock levels and informing line manger when need to order more stock/ items are reaching their end of use date
• alert other team members to issues that affect quality and risk
• is expected to participate in the practice performance appraisal scheme and to contribute to their own personal development and the development of any staff they are responsible for including timely completion of mandatory training
• to greet and assist patients in using our services
• handle queries appropriately passed over to site from the access hub
• to provide site based patient services to patients
• takes and records accurate messages and passes on to relevant people
• direct patients wishing to make a complaint to the appropriate practice procedure
• smooth running of the reception area HR in line with established polices and procedures
• participate in data collection for audit work when required
• participate in any project or audit that the practice may do from time to
• watches for and reports to the Health and safety representative matters affecting safety and security in accordance with the Practice Health and Safety Policy
• identifying risks involved in work activities and ensuring appropriate safeguards are used when the activities are undertaken
• line manger when need to order more stock/ items are reaching their end of use date
• staff should conform to the requirements of the financial procedures which include the Bribery, Fraud and Corruption Policy and other polices as set out in the Staff Handbook
• arrange interpreters, as required
• to support and develop the care co-ordinator role on a rotational basis
• watches for and reports to the Health and safety representative matters affecting safety and security in accordance with the Practice Health and
• participate in audit where appropriate
• contribute to the effectiveness of the team by reflecting on their own and team activities, making suggestions on ways to improve and enhance team performance
• handle queries from the bypass line

Requirements

• experience of providing support to patients and work colleagues

Earnings for position service advisor

Responsibility

• nexus Health Group has an exciting opportunity for Patient Services Advisors to work across our organisation
• please see attached Job Description and Person Specification for details and requirements of the role
• your main responsibilities will be to assist our patients to access our services in the most effective way possible
  Show more +28
• post Nexus Patient Services Advisor
• safeguarding children and Safeguarding Adults in the course of their daily duties
• line Manager / Supervisor Site Manager / Cluster Service Manager
• for ensuring that they are aware of the specific Safeguarding duties related to their role
• location Princess Street Practice
• this position is well suited to someone looking to gain hands on experience and who has a proven track record of thriving in a very busy but supportive environment
• working Hours Various shifts available – may include varying shifts including early mornings and late evenings
• you will be responsible for greeting and assisting patients in using our services, ensuring patient enquiries are handled courteously, efficiently and with empathy and ensuring administration tasks are undertaken with due care and attention to details
• support practice performance by monitoring stock levels and informing line manger when need to order more stock/ items are reaching their end of use date
• alert other team members to issues that affect quality and risk
• handle queries appropriately passed over to site from the access hub
• is expected to participate in the practice performance appraisal scheme and to contribute to their own personal development and the development of any staff they are responsible for including timely completion of mandatory training
• to greet and assist patients in using our services
• line manger when need to order more stock/ items are reaching their end of use date
• to provide site based patient services to patients
• takes and records accurate messages and passes on to relevant people
• direct patients wishing to make a complaint to the appropriate practice procedure
• smooth running of the reception area HR in line with established polices and procedures
• participate in data collection for audit work when required
• participate in any project or audit that the practice may do from time to
• watches for and reports to the Health and safety representative matters affecting safety and security in accordance with the Practice Health and Safety Policy
• identifying risks involved in work activities and ensuring appropriate safeguards are used when the activities are undertaken
• staff should conform to the requirements of the financial procedures which include the Bribery, Fraud and Corruption Policy and other polices as set out in the Staff Handbook
• watches for and reports to the Health and safety representative matters affecting safety and security in accordance with the Practice Health and
• to support and develop the care co-ordinator role on a rotational basis
• participate in audit where appropriate
• contribute to the effectiveness of the team by reflecting on their own and team activities, making suggestions on ways to improve and enhance team performance
• handle queries from the bypass line

Requirements

• experience of providing support to patients and work colleagues

Responsibility

• POST Cluster Service Manager
• LINE MANAGER/ Senior Operational Manager
• SUPERVISOR Director of Operations
  Show more +22
• LOCATION Cluster based, but the post holder may be required to work at any of Nexus
• locations. This will be Surrey Docks Health Center / Decima Street Practice
• managers within the Cluster
• to ensure and promote a positive, fair, innovative and safe working environment for staff at all levels
• to support Nexus to ensure and maintain high standards of corporate and information governance
• to support and ensure the effective implementation of all policies, procedures and service development initiatives to meet contractual requirements, QOF, public health targets and any other key performance or quality indicators
• providing site support across Nexus when required in the event of annual leave and unplanned absences
• support the Senior Operations Manager to ensure that all sites comply with NHS contractual obligations in relation to patient care
• to work closely with the IT team to ensure all systems are operational
• JOB PURPOSE: To provide operational leadership and support to site based Site
• to support Nexus to ensure that consistently high quality standards and practices are applied across all areas of patient care and service provision
• to oversee and ensure the smooth running of repeat prescribing systems in the practice. To review these systems working closely with the cluster based prescribing leads, implementing agreed changes as necessary
• management accreditations DScope to Act
• oversee at a senior level the preparation of staff rotas and holiday arrangements; supporting this process and resolving any complaints or problems that cannot be managed more locally as and when required
• to provide local leadership to ensure the on-going development, management and improvement of patient services
• oversee implementation of quality improvement initiatives
• responsible for Significant Event review process to ensure timely review of issues and suitable action plans identified, implemented and log is completed
• to monitor the services being offered to patients in conjunction with others as required, and ensure the delivery of specific services
• support sites with any difficulties in their day-to-day management of surgery timetables, duty rotas and holiday cover
• with the support of the HR and Training Advisor, evaluate, organise and oversee staff induction and training and ensure that all staff are adequately trained to fulfil their role and that their continuing development is achieved
• to monitor staff sickness of direct reports in accordance with the sickness policy, carry out 1:1 return to work interviews, and take appropriate action when trigger points are breached
• with the support of the HR, to implement all HR and training policies and procedures effectively, fairly and consistently to ensure standardised and equal treatment across the Group

Requirements

• good level education, Diploma or equivalent work experience E
• good working knowledge of IT preferably in a general practice. E
• demonstrable competency in delivering performance improvement using E managerial skills
  Show more +9
• innovative and able to think outside traditional ways of working. E
• ability to integrate, build and motivate teams to improve performance. E
• excellent written and verbal communication and interpersonal skills. E
• demonstrable competency in managing complaints pro-actively.E
• at least 3 years’ experience with proven track record of working across in an E operational manager role in health or related environment. E
• experience of working in the NHS and primary care.E
• managerial experience in a general practiceE
• working knowledge of IT NHS. E
• evidence of Management qualification /professional development E