NEWMAN OFFICE PERSONNEL is looking for employees for positions:
credit controller
Working hours
full-time | Permanent
Responsibility
we have an excellent position for an experienced credit controller on the outskirts of Bishops Stortford
escalation of problem customers and bad debt where necessary
credit limit reviews for customers
log invoice queries
ensure customer statements are sent monthly
downloading daily bank statements
downloading all sales invoices
Salary
salary
Requirements
accounting: 1 year
credit control: 1 year
pa
Working hours
full-time
Language
english
Salary
salary
Education
GCSE or equivalent
Requirements
proven experience as an administrative assistant or in a similar role
proficient in using in house IT systems
provide full admin support
strong organizational skills and attention to detail
point of contact for department calls and emails
excellent communication and interpersonal skills
diary maintenance for two senior managers
ability to multitask and prioritize tasks effectively
Responsibility
presentations and agenda reporting
credit control
Working hours
full-time | Permanent
Responsibility
we have an excellent position for an experienced credit controller on the outskirts of Bishops Stortford
log invoice queries
escalation of problem customers and bad debt where necessary
credit limit reviews for customers
ensure customer statements are sent monthly
downloading daily bank statements
downloading all sales invoices
Salary
salary
Requirements
accounting: 1 year
credit control: 1 year
internal sales
Working hours
full-time
Salary
salary
Responsibility
we need an outgoing administrator/Customer service advisor to join this busy team in a friendly office! Based with our client in their Bishops Stortford office you will be an Internal Sales support exec
assisting with day to day administration
sales order processor
Working hours
full-time
Benefits
company car
Salary
salary
Responsibility
process customer orders accurately and efficiently
review orders for completeness and accuracy
enter order information into the system
coordinate with other departments to ensure timely order fulfillment
communicate with customers regarding order status and updates
resolve any issues or discrepancies with orders
job Title: Order Processor/Customer Services
we need an outgoing customer services exec to join this busy team in a lively office! Based with our client in their Bishops Stortford office your day will be busy and focused on ensuring that the clients receive the best experience when ordering online or phone
Requirements
previous experience in order processing or a similar role is preferred
familiarity with order management systems and software
strong attention to detail and accuracy
excellent organizational and time management skills
proficient computer skills, including data entry and working with spreadsheets
effective communication skills, both written and verbal
ability to work independently and as part of a team
ability to work well in a team environment
customer service coordinator
Working hours
full-time
Responsibility
first point of contact and project admin for contract and site staff
liaised and managed diaries for team of Engineers and booking on site
establish the requirements of each call out required
prepare documentation and use of inhouse software to log assignment
source third party contractors ensuring they conformed to safety checks
sent out Purchase orders and quotes for contractors
updating systems and manage customer and installer communications
job Description: Customer Service Coordinator
Salary
salary
Requirements
customer services: 4 years
scheduling planning: 1 year
project administrator
Working hours
full-time
Language
english
Salary
salary
Education
GCSE or equivalent
Requirements
previous high volume internal and external relationship management an advantage
excellent communication skills
communicate clearly and effectively
customer service: 3 years
administrative experience: 3 years
Responsibility
deliver daily and/or weekly reporting requirements to client
then overseeing surveys/design packs are returned to the department in required SLA’s – monitoring FTTH admin in production of the Job Packs to ensure SLA’s are met
scheduling surveys with various surveyors and chasing surveryors to ensure their records are kept up to date
keeping up to date records of any internal or external customer queries
ensuring all required documentation is sought and distributed to allow surveys to proceed
scheduler
Working hours
full-time
Responsibility
client Service Co-Ordinator
heading the admin desk looking after the day-to-day operations of the business
first point of contact for new and ongoing emails and calls
taking and logging new enquiries and coordinating project meetings
deal with high volume enquiries via emails and phone
booking appointments, agreeing dates, maintaining central diary system
coordinate with various departments to ensure site surveys are undertaken
returning calls and advising clients on timeframes of delivery
Salary
salary
Requirements
excellent communication and interpersonal skills
strong organizational and time management skills
detail-oriented with strong organizational abilities
excellent attention to detail and ability to multitask
ability to multitask and prioritize tasks effectively
excellent customer relationship building skills
customer service: 3 years
customer relationship management: 2 years
customer services administrator
Working hours
full-time
Language
english
Salary
salary
Education
GCSE or equivalent
Responsibility
if you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you
job Type: Full-time
Requirements
previous experience in a fast-paced customer services environment
excellent communication skills dealing with calls, emails and written
dealing with customer emails and calls regarding current orders
able to manage own workload and prioritise tasks daily
liaison with courier teams and chasing missing or late deliveries
updating the central customer database and advising customer of any order changes
customer service: 1 year
administrative experience: 1 year
customer service executive
Working hours
full-time
Salary
salary
Education
A-Level or equivalent
GCSE or equivalent
Responsibility
ensure all customer queries are dealt with in a timely manner
first point of contact for all customer service queries by phone and email
ensuring all customer enquiries are responded to
log customer complaints and resolve where possible
dealing with incoming customer services enquiries
direct requests and unresolved issues to correct team
manage customer accounts
keep records of customer interactions and transactions