NETTEAM TX

Responsibility

• handling telephone/email queries from clients and suppliers
• develop and maintain the supplier profitability matrix
• maintain the supplier profitability matrix through invoice reconciliation
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• supporting Purchase and Sales Ledgers
• manage and produce customer invoicing and statements
• requesting supplier statements
• reconcile supplier invoices
• process and manage Expenses
• continual review of processes and procedures with regards to customer invoicing and supplier invoicing
• process and reconcile Soldo
• analyse profitability of supplier accounts
• continual review of processes and procedures with regards to invoicing
• dealing with customer queries relating to invoicing
• support analysis of profitability of supplier accounts
• general finance administration
• providing cover for purchase ledger and credit control during busy periods or holidays
• office stationery orders
• manage parking allocation for office

Requirements

• accounts Assistant
• accounts Payable
• accounts Receivable
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• credit Control
• purchase Ledger
• sales Ledger
• finance Assistant
• administration experience, ideally within a Finance or Sales/Account Management function
• accounts Administrator
• demonstrable experience of process improvement
• finance Administrator
• invoice reconciliation
• experience of processing expenses would be advantageous
• finance Clerk
• experience of purchase ledger would be advantageous
• experience of purchase ledger and credit control would be advantageous
• accounts Clerk
• manging internal relationships
• financial Assistant
• experience with PSA/RMM tools such as Autotask would be advantageous
• ability to work independently and as part of a team
• ability to working unsupervised, independently and as part of a team

Earnings for position finance administrator

Responsibility

• handling telephone/email queries from clients and suppliers
• processing orders efficiently
• raising customer invoices
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• responding to queries from Finance team regarding supplier statements
• logging customer queries on our CRM platform, ensuring all details are captured correctly
• continual review of processes and procedures with regards to customer ordering and invoicing
• order processing
• preparation of sales contracts and agreements
• managing goods inwards and goods outwards
• monitoring outstanding deliveries and chasing for proof of deliveries/updates
• raising helpdesk tickets on behalf of customers
• answering customer and supplier queries via telephone and email
• liaising with other teams to support project queries
• logging customer issues on our CRM platform, ensuring key details are recorded
• preparing sales contracts and agreements
• general administration
• liaising with other teams within the company to support projects and resolve queries
• you will be provided with full training on the use of all company systems relating to this role

Requirements

• account Management
• admin
• customer Services
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• marketing Assistant
• sales
• sales Support
• assistant
• administration experience, ideally within Sales/Account Management function would be advantageous
• administrator
• experience of sales processing would be advantageous
• support
• knowledge of Microsoft applications
• ability to work independently and as part of a team
• sales Administrator
• sales Assistant
• sales Admin
• customer Services Administrator
• customer Sales Associate

Responsibility

• handling telephone/email queries from clients and suppliers
• maintain the supplier profitability matrix through invoice reconciliation
• supporting Purchase and Sales Ledgers
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• manage and produce customer invoicing and statements
• requesting supplier statements
• process and manage Expenses
• process and reconcile Soldo
• continual review of processes and procedures with regards to invoicing
• support analysis of profitability of supplier accounts
• general finance administration
• office stationery orders
• manage parking allocation for office

Requirements

• data Entry
• finance
• invoicing
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• payroll
• reconciliation
• administration experience, ideally within a Finance or Sales/Account Management function
• demonstrable experience of process improvement
• invoice reconciliation
• experience of processing expenses would be advantageous
• experience of purchase ledger would be advantageous
• manging internal relationships
• experience with PSA/RMM tools such as Autotask would be advantageous
• ability to work independently and as part of a team

Earnings for position accounts administrator

Responsibility

• due to an internal promotion, an exciting opportunity has arisen to join us as a Sales & Logistics Administrator
• handling telephone/email queries from clients and suppliers
• processing orders efficiently
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• we actively encourage creativity and innovation, and we strongly believe that it is our people that make us great
• arranging daily collections and deliveries with courier partners including international shipments
• tracking of kit delivered straight to site, ensuring kit is available to External Engineers
• we work with a diverse range business, and we have a specialist knowledge of the Hospitality sector
• raising customer invoices
• to help our clients succeed is our mission
• responding to queries from Finance team regarding supplier statements
• netteam tX is a comprehensive IT Managed Service Provider offering a complete suite of technology solutions to businesses across the UK
• at Netteam tX, we recognise and develop talent, and look to retain talent through the creation of career opportunities, lateral and horizontal
• logging customer queries on our CRM platform, ensuring all details are captured correctly
• our culture is centered around our belief in continually refining our skills and knowledge, collectively as a team as well as individually
• ensuring stock room is organised and all inventory is recorded and controlled via Sortly
• continual review of processes and procedures with regards to customer ordering and invoicing
• we have Offices in Manchester & Newbury as well as a team of field engineers working out of London and Scotland
• updating the sales margin spreadsheet
• preparation of sales contracts and agreements
• monitoring outstanding deliveries and chasing for proof of deliveries/updates
• adding licences to the portal in support of helpdesk
• raising helpdesk tickets on behalf of customers
• liaising with other teams to support project queries
• report this job

Requirements

• account Management
• admin
• customer Service
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• customer Services
• marketing Assistant
• sales
• sales Support
• administration experience, ideally within Sales/Logistics/Account Management function would be advantageous
• logistics Coordinator
• experience of sales processing would be advantageous
• administrator
• knowledge of Microsoft applications
• ability to work independently and as part of a team
• support
• sales Administrator
• sales Assistant
• sales Admin
• logistics Assistant
• customer Sales Associate

Responsibility

• build strong relationships with clients, vendors and internal teams
• point of contact for a number of hospitality clients
• ensure all project related decisions and actions are captured and acted upon in line with standard processes and policies
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• plan, monitor and manage costs, timelines and resources for successful delivery
• provide accurate reporting and updates to all internal and external stakeholders
• ensure risks and issues are effectively managed and necessary actions taken to ensure a satisfactory resolution
• manage any project dependencies and impacts across business functions, liaising with other project team members as required
• monitor SLAs both internally and externally, and ensuring any breaches, failures or incidents are escalated and handled appropriately
• oversee the transition from a project into BAU
• ensure the projects team are communicated with and fully informed at all times
• take ownership of client escalations, liaising with both internal teams and vendors where necessary
• perform Project close down procedures, to ensure the project is reviewed, lessons learnt workshop completed, all information captured to support future projects

Requirements

• IT Service Delivery Manager or Senior Service Delivery Coordinator
• full UK driving licence & access to a vehicle as some projects will require you to work from client sites
• must have proven knowledge and experience of working with Hospitality partners such as Oracle

Benefits

• mobile phone

Earnings for position service delivery manager