NETTEAM TX is looking for employees for positions:
technician
Working hours
full-time | Apprenticeship
Benefits
laptop
Salary
salary
Responsibility
we actively encourage creativity and innovation, and we strongly believe that it is our people that make us great
point of contact between the business and end-user
logging all incidents and service requests
providing updates on tickets
creation of tickets
an exciting opportunity has arisen to join us as an IT Support Specialist – Tier 1. Netteam tX is a comprehensive IT Managed Service Provider offering a complete suite of technology solutions to businesses across the UK
resetting passwords
at Netteam tX, we recognise and develop talent, and look to retain talent through the creation of career opportunities, lateral and horizontal
Education
GCSE or equivalent
logistics administrator
Requirements
account Management
admin
customer Service
customer Services
marketing Assistant
sales
sales Support
administration experience, ideally within Sales/Logistics/Account Management function would be advantageous
Language
english
Working hours
full-time | Permanent
Responsibility
due to an internal promotion, an exciting opportunity has arisen to join us as a Sales & Logistics Administrator
handling telephone/email queries from clients and suppliers
processing orders efficiently
we actively encourage creativity and innovation, and we strongly believe that it is our people that make us great
arranging daily collections and deliveries with courier partners including international shipments
tracking of kit delivered straight to site, ensuring kit is available to External Engineers
we work with a diverse range business, and we have a specialist knowledge of the Hospitality sector
raising customer invoices
Salary
salary
Education
GCSE or equivalent
accounts administrator
Requirements
data Entry
finance
invoicing
payroll
reconciliation
administration experience, ideally within a Finance or Sales/Account Management function
demonstrable experience of process improvement
invoice reconciliation
Salary
salary
Responsibility
handling telephone/email queries from clients and suppliers
maintain the supplier profitability matrix through invoice reconciliation
supporting Purchase and Sales Ledgers
manage and produce customer invoicing and statements
requesting supplier statements
process and manage Expenses
process and reconcile Soldo
continual review of processes and procedures with regards to invoicing
sales administrator
Requirements
account Management
admin
customer Services
marketing Assistant
sales
sales Support
assistant
administration experience, ideally within Sales/Account Management function would be advantageous
Language
english
Working hours
full-time | Permanent
Salary
salary
Responsibility
handling telephone/email queries from clients and suppliers
processing orders efficiently
raising customer invoices
responding to queries from Finance team regarding supplier statements
logging customer queries on our CRM platform, ensuring all details are captured correctly
continual review of processes and procedures with regards to customer ordering and invoicing
order processing
preparation of sales contracts and agreements
service delivery manager
Requirements
IT Service Delivery Manager or Senior Service Delivery Coordinator
full UK driving licence & access to a vehicle as some projects will require you to work from client sites
must have proven knowledge and experience of working with Hospitality partners such as Oracle
Benefits
mobile phone
Salary
salary
Responsibility
build strong relationships with clients, vendors and internal teams
point of contact for a number of hospitality clients
ensure all project related decisions and actions are captured and acted upon in line with standard processes and policies
plan, monitor and manage costs, timelines and resources for successful delivery
provide accurate reporting and updates to all internal and external stakeholders
ensure risks and issues are effectively managed and necessary actions taken to ensure a satisfactory resolution
manage any project dependencies and impacts across business functions, liaising with other project team members as required
monitor SLAs both internally and externally, and ensuring any breaches, failures or incidents are escalated and handled appropriately
3rd line support engineer
Requirements
using PSA/RMM tools such as Autotask, AEM and IT Glue to provide enhanced support services to all clients
experience in remote diagnostics along with analysis and monitoring
proven experience with Desktop & Server solutions across the Microsoft stack
possesses good verbal and typed communication skills
any understanding of Telecommunications and Network platforms will be of benefit
great Customer Service abilities
overall appreciation of client system security, requirements and proven experience with relevant software and hardware solutions
be used to working unsupervised, independently and as part of a team
it support technician
Working hours
full-time | Apprenticeship
Language
english
Salary
salary
Responsibility
analysing the tickets and queries then creating and running reports
maintaining a database of technical queries
creating technical diagrams
providing general administration support to the team as required
ability to clearly and confidently communicate face to face, over the telephone or in writing
you will be provided with full training on the use of all company systems relating to this role
in addition to the above, they will support you in achieving your IT Solutions Technician Level 3 Apprenticeship
show excellent customer service skills to include: building rapport and trust, conflict management, influencing and reinforcement techniques
project administrator
Working hours
full-time | Permanent
Language
english
Salary
salary
Responsibility
handling telephone enquiries
raising helpdesk tickets on behalf of customers
running a weekly Projects Report and completing updates
scheduling Pro-active Maintenance Visits and Project works
diary management
travel & Hotel Booking
completing Logs relating to Project Works
managing a delivery log for all Project Works hardware
Requirements
good written and verbal communications
ability to work on own initiative
excellent communication and organisations skills
willingness to help others
strong knowledge of using MS Office would be beneficial to perform general administrative duties
an organised and logical mindset and approach to tasks
A Focused and Enthusiastic work ethic
internal account manager
Requirements
IT Account Manager
IT Sales Consultant
IT Junior Account Manager
IT Technical knowledge/know how, would be an advantage to this role and will support discussions when speaking with clients and suppliers
experience of delivering customer service at exceptional levels
key Account/Account Management experience
familiar with the use of CRM systems in a sales environment
be open to product training and understanding new technology solutions
Salary
salary
Responsibility
building upon your existing relationships and exploring new opportunities to encourage sales growth
to recognise and optimise opportunities with the aim of converting opportunities and client requirements into potential orders
gain competitive supplier pricing and prepare and issue compelling quotes and supporting proposals
prepare regular pipeline forecasts for each of your allocated clients
proficiently use the CRM platform to record all contract, purchase and sales activities against allocated clients
work alongside the project teams to ensure all solution sales are correctly delivered
maintaining an up to date understanding of market trends as well as competitor activities and potential new revenue streams
following suitable product training, showcase new technologies / brands / products / company portfolio, sales offers and weekly deals in line with client requirements
hr advisor
Requirements
HR Advisor
HR Generalist
HR Officer
HR Coordinator
senior HR Assistant
human Resources Executive
senior Human Resources Assistant
human Resource Officer
Salary
salary
Responsibility
building relationships with the business to help motivate the teams ensuring company values met
lead the recruitment process including adverts, job boards, selection and interviews
responsible for onboarding and integrating new employees including PC set up, relevant training booked, and paperwork completed
hold responsibility for apprentices in the workplace ensuring Individual development plans fulfilled
provide administration service on Employment contracts, job descriptions and all HR written communications ensuring HR Files are correctly maintained
coordinating the probation review process and annual appraisal process ensuring that information has been recorded and training opportunities agreed and sourced
responsible for the exit interview process and documentation
managing employee relations issues including sickness, disciplinary and grievances providing advice and guidance to managers as required