engineer
17 the last 297 days, recently 2023-09-29
Responsibility
- about NCR
- NCR is headquartered in Atlanta, Ga., with 38,000 employees globally
- NCR is a trademark of NCR Corporation in the United States and other countries
Show more +58 - answering emails, calls and online chat in a positive and friendly manner
- an opportunity has arisen in the Engineering organisation for a Electronic Engineer in the Secure Devices team
- an opportunity has arisen in the Engineering organisation for a Senior Electronic Engineer in the Secure Devices team
- to diagnose faults, make repairs and to replace modules on ATM’s, EPOS, Self-Checkouts, PCs, kiosks, and associated peripherals
- creating a record of each customer problem and spot trends when applicable
- an opportunity has arisen in the Engineering organization for an Electronic Engineer in the Secure Component Evaluation and Devices team
- design, develop and document electronic devices
- electronic and Mechanical Component Evaluation
- deliver technical IT support as required to our diverse client base
- support to junior and less skilled engineers
- design, develop and document test procedures to validate functionality
- maintenance of Component Database
- onsite support to assist junior and less skilled engineers
- monitoring live customers SDS software and infrastructure, troubleshooting issues and escalating issues to the Zynstra Operations Team
- PCB Soldering and board debug skills
- may require prolonged travel, carrying and lifting tool kit/parts of varying weights. May require bending/squatting, walking/standing /sitting for prolonged periods
- management of Windows and Linux server operating systems
- mentoring to Territory Team
- hardware unit test, and supporting integration and systems testing
- attend escalated work-orders
- assisting our partners and customers with deploying the SDS software
- provide estimates of effort, schedule, and size of change to Project Manager
- hardware unit test
- NCR Corporation is a leader in transforming, connecting and running technology platforms for self-directed banking, stores and restaurants
- patching and updating the operating systems and SDS software on SDS Appliances
- provide local training
- regular progress reporting on schedule, quality & size of change
- promote Best Practice
- responsible for all NCR assets that will be used in the delivery of customer services (i.e
- fulfilling IT maintenance tasks scheduled by other team members
- support for existing security devices through problem investigation, identification and resolution
- support for existing Designs managing Requests for Change, problem investigation, identification and resolution
- uniform and PPE provided
- position responsible for installation, maintenance and repairs on equipment within an assigned territory/region to assure continuity of customer operations and high levels of customer satisfaction • Responsible for ownership of customer problems or incidents until the situation has been resolved to the customers satisfaction and or in compliance with agreed upon Service Level Agreements
- position responsible for installation, maintenance and repairs on equipment within an assigned territory/region to assure continuity of customer operations and high levels of customer satisfaction
- highly skilled in either Retail, Financial or Networking products or a combination
- TITLE: Electronic Engineer
- we are seeking a dynamic, self-motivated and tenacious individual educated to degree level in an Electronic Engineering or other related field or equivalent work experience in Electronic Engineering environment
- basic Qualifications/Experience
- TITLE: Customer engineer
- responsible for installation, maintenance, and repairs on equipment within an assigned territory/region to ensure continuity of customer operations and a high levels of customer satisfaction
- TITLE: Customer engineer GRADE: 6
- required to perform work on products and services of low complexity, specifically financial/ATM products; Make minor repairs and replace components on Tier I equipment such as PCs, workstations and peripherals, printers, front-end POS systems, First Line Maintenance on ATMs and kiosks, and single pocket proof encoders
- promote and provide support for new products and technologies
- complete PMCU for various customers to assist in lowering call logging
- managing corporate IT desktop and laptops
- LOCATION: Dundee, UK
- the successful applicant will work as part of a highly motivated team striving to meet all quality, cost and schedule targets across a range of devices, mainly, Encrypting Pin Pads, Card Readers and Anti Fraud Devices
- honours Degree qualified
- responsible for ownership of customer problems or incidents until the situation has been resolved to the customers satisfaction and or in compliance with agreed upon Service Level Agreements
- LOCATION: Devon
- responsible for assisting in site preparation, including installation of cable, staging of equipment, and minor testing of equipment; May also perform required modular swaps and unit replacements
- the successful applicant will work as part of a highly motivated team striving to meet all quality, cost and schedule targets across a range of devices and products
- component Evaluation
- first point of contact for field engineers support
- customer Engineer responds to all customer concerns or problems by resolving them or by escalating them to the proper associate, team member, territory manager, or the Control Tower
- responsible for capturing detailed customer asset information and other data required to complete any invoicing or billing activities
- recently Graduated or 1 to 2 years experience developing MCU based products
Requirements
- high School Diploma or equivalent 0-1 years of related experience
- four-year degree in electronics or computer technology preferred
- associate’s Degree preferred
Show more +31 - A Full UK, manual driving license is mandatory
- suitable Job Experience
- previous experience in NCR or similar equipment is a plus
- experience in PC Hardware Maintenance and support
- CCNA preferred
- experience preferred with Windows operating systems
- valid Drivers' License and cleared background check and drug screen
- experience preferred in general PC hardware and software maintenance
- ability to work nights, weekends, overtime, flex shifts and on-call shifts are required
- the candidate should have a minimum of 1 years’ experience in an IT Operational support role working with Linux operating systems
- excellent interpersonal skills/customer relationship skills required High level of mechanical/electrical aptitude
- nagios
- good understanding of core internet technologies – Routing/Switching, DNS, DHCP, firewalls
- checkMK
- high level of mechanical/electrical aptitude
- experience on maintaining computer hardware , routers, networks, switches, hubs required High level of personal integrity
- apache
- excellent interpersonal skills and customer facing relationship skills required
- must have the ability to work a flexible schedule including nights, weekends, overtime, flex shifts, and on-call
- support and promote teamwork and cooperative effort
- strong analytical skills with proven problem-solving ability
- couchDB
- demonstrated willingness to learn and apply new technology
- experience is preferred in break/fix, IT, computer/mechanical repair and basic computer hardware and software knowledge but full training will be provided to the right candidate
- we believe in understanding and respecting differences among all people
- windows operating systems
- offers of employment are conditional upon passage of screening criteria applicable to the job
- every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment
- works well with minimal supervision; Good problem solving skills; Ability to pick up new skills quickly; Ability to work under pressure; Ability to meet deadlines and produce high quality work
- shell scripting
- statement to Third Party Agencies
Benefits
- fuel card
- laptop
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