NCO EUROPE Salary
NEW CITY HOUSE 57-63 RINGWAY PRESTON PR1 1AF
TIN: 03122581
NCO EUROPE Premium profile inactive Premium profile inactive
Earnings on positions in NCO EUROPE
NCO EUROPE is looking for employees for positions:
customer service
Working hours
- full-time | Permanent
Language
- english
Responsibility
- adhere to client data protection and security policies
- create and analyse reports for the portfolio of customer accounts assigned to you
- utilise various tools available to locate customer contacts
- verify the right customer contact responsible to pay invoices, by telephone
- understand the reason for non-payment and create urgency through effective questioning
- gain customer commitment to collect payments immediately and settle all overdue accounts
- aim to set up electronic invoicing for customers on every opportunity
- remove roadblocks that may prevent customers from paying on time in the future
Requirements
- experience of working in a Credit / Collections environment desirable
- excellent verbal and written communication
- confident in telephone and email interactions with customers
- good computer skills
- sound judgement and decision making
- analytical and problem solving
- attention to detail
- ability to multi-task and set priorities