NATIONAL EXPRESS Salary
Rating of the company
0 ratings
5 reviews
Birmingham
NATIONAL EXPRESS HOUSE BIRMINGHAM COACH STATION, MILL LANE DIGBETH BIRMINGHAM B5 6DD

Earnings on positions in NATIONAL EXPRESS

Estimated salary

£ 2629

Median salary at NATIONAL EXPRESS

£ 2080 Lowest salary
£ 3138 The average salary
£ 7083 Highest salary

NATIONAL EXPRESS is looking for employees for positions:

service delivery manager

Language

  • english
  • spanish
  • french

Responsibility

  • promptly identify risks and issues in a timely manner and provide proposals for mitigation and corrective actions as required
  • track and analyzes metrics; identify areas of need and create strategies to enhance end-user capacity and minimize reliance on support personnel

bid manager

Language

  • english

Responsibility

  • managing bid processes and functions including a bid directory, case study stock bank, documentation of key business credentials and distribution of key tender documentation to business stakeholders
  • work with the Bid Pricing Analyst to ensure tender documents across pricing and quality are cohesive and accurate

planner

Responsibility

  • verify all planning in the system and ensure work orders are generated and allocated appropriately, ensuring no vehicles run in service without a valid VI, MOT, TAX or overdue VEM
  • work collaboratively with Team Leaders,to ensure that all labour resources are fully utilised, maximising their skillset

customer advisor

Responsibility

  • support the responses to county court summons in line with company guidelines and within the committed time frames to avoid unnecessary costs
  • respond to Bus Users UK appeal correspondence, and other governing bodies or third party organisations where appropriate, in a timely and appropriate manner to ensure strong stakeholder engagement
  • analyse and record the key issues of all complaints to ensure accurate reporting for quality purposes and ownership for long term service improvements
  • where necessary, take escalated contacts from Customer Service Advisors and resolve and first contact with the customer

commercial manager

Responsibility

  • maximise vehicle/driver utilisation and yields across all NXTS ‘owned’ depots within the region
  • ensure all reports, statistical and administration requests are met in a timely, relevant and accurate manner
  • manage the provision of regular trading reports across our weekly and monthly MI reporting cycles
  • where appropriate, propose and improve existing reporting processes to streamline tasks in search of efficiencies
  • ensure every vehicle/driver day across each NXTS ‘owned’ depot with the region is sold at the best possible price to deliver against structured revenue targets and agreed KPIs

shift leader

Responsibility

  • in the event of service interruption, take steps to ensure that customers are minimally inconvenienced and are kept informed with developments, plans and timescales
  • ensure that the required services are correctly delivered on a job-by-job basis and that contractual Service Level Agreements are met

marketing executive

Responsibility

  • keep internal stakeholders updated on relevant coach marketing activity to help maintain and improve the profile of the Marketing Services team

digital marketing executive

Responsibility

  • analysing data and reporting on performance against digital marketing KPIs

operations manager

Responsibility

  • deputise for the Operations Manager as necessary
  • ensure all drivers are safe and fit to be at work at all times

data administrator

Working hours

  • full-time

Responsibility

  • carry out any transcript of calls, notes and files including redactions for CCTV footage
  • perform other related duties as required
  • assist in the administrational duties of obtaining the data and carrying out any redactions for requests received by data subjects for a copy of their personal data
  • working alongside the Data Governance Officers, assist with the recording of data subject’s ‘Rights’ requests and update registers
  • assist with trend analysis reports that feed into monthly board reports

Changes in earnings for the position driver

0400 £800 £1.2K £1.6K £2K £2.4K £
0400 £800 £1.2K £1.6K £2K £2.4K £
2024
2025

Changes in earnings for the position customer service advisor

0400 £800 £1.2K £1.6K £2K £2.4K £
0400 £800 £1.2K £1.6K £2K £2.4K £
2024
2025

Data based on job offers published by the company

National average salary

2950 £

Average salary in this company

3138 £