NATIONAL EXPRESS Salary
Rating of the company
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3 reviews
Birmingham
NATIONAL EXPRESS HOUSE BIRMINGHAM COACH STATION, MILL LANE DIGBETH BIRMINGHAM B5 6DD
TIN:
00232767
Transportation & logistics

Earnings on positions in NATIONAL EXPRESS

Choose a position
customer service advisor
2.1K £
0%

Changes in earnings for the position customer service advisor

Average annual salary

Current

2080£

latest offer

Average period

2080£

out of 2 points

0500 £1K £1.5K £2K £
0500 £1K £1.5K £2K £
2024
2025

Data based on job offers published by the company

Choose a position
head of finance
finance manager
service delivery manager
finance business partner
compliance manager
manager
communications manager
engineer
scheduler
development manager
team leader
developer
planner
senior administrator
bid manager
1 / 2

Salary comparison — head of finance

Market median: 5416 £ — the percentages indicate the deviation from this median

STANTON HOUSE 8500 £ +56.9%
ROBERT WALTERS PHYSIOTHERAPY 7691 £ +42%
NATIONAL EXPRESS 7083 £ +30.8%
COGNITA SCHOOLS 5908 £ +9.1%
COMIC RELIEF 5850 £ +8%

Salary estimates generated by artificial intelligence based on available job postings

Earnings on positions in NATIONAL EXPRESS

Average salary in this position
Average salary in this position in the country
customer service advisor
2080 £
-1%
2079 £
driver
2320 £
5%
2430 £
events executive
2426 £
5%
2525 £
head of finance
7083 £
-20%
5724 £
manager
4333 £
-22%
3404 £
marketing manager
2916 £
28%
3725 £
scheduler
3533 £
-31%
2455 £
systems analyst
2833 £
8%
3057 £

Salary estimates generated by artificial intelligence based on available job postings

NATIONAL EXPRESS is looking for employees for positions:

service delivery manager

Language

  • english
  • spanish
  • french

Responsibility

  • promptly identify risks and issues in a timely manner and provide proposals for mitigation and corrective actions as required
  • track and analyzes metrics; identify areas of need and create strategies to enhance end-user capacity and minimize reliance on support personnel

bid manager

Language

  • english

Responsibility

  • managing bid processes and functions including a bid directory, case study stock bank, documentation of key business credentials and distribution of key tender documentation to business stakeholders
  • work with the Bid Pricing Analyst to ensure tender documents across pricing and quality are cohesive and accurate

planner

Responsibility

  • verify all planning in the system and ensure work orders are generated and allocated appropriately, ensuring no vehicles run in service without a valid VI, MOT, TAX or overdue VEM
  • work collaboratively with Team Leaders,to ensure that all labour resources are fully utilised, maximising their skillset

customer advisor

Responsibility

  • support the responses to county court summons in line with company guidelines and within the committed time frames to avoid unnecessary costs
  • respond to Bus Users UK appeal correspondence, and other governing bodies or third party organisations where appropriate, in a timely and appropriate manner to ensure strong stakeholder engagement
  • analyse and record the key issues of all complaints to ensure accurate reporting for quality purposes and ownership for long term service improvements
  • where necessary, take escalated contacts from Customer Service Advisors and resolve and first contact with the customer

commercial manager

Responsibility

  • maximise vehicle/driver utilisation and yields across all NXTS ‘owned’ depots within the region
  • ensure all reports, statistical and administration requests are met in a timely, relevant and accurate manner
  • manage the provision of regular trading reports across our weekly and monthly MI reporting cycles
  • where appropriate, propose and improve existing reporting processes to streamline tasks in search of efficiencies
  • ensure every vehicle/driver day across each NXTS ‘owned’ depot with the region is sold at the best possible price to deliver against structured revenue targets and agreed KPIs

shift leader

Responsibility

  • in the event of service interruption, take steps to ensure that customers are minimally inconvenienced and are kept informed with developments, plans and timescales
  • ensure that the required services are correctly delivered on a job-by-job basis and that contractual Service Level Agreements are met

marketing executive

Responsibility

  • keep internal stakeholders updated on relevant coach marketing activity to help maintain and improve the profile of the Marketing Services team

digital marketing executive

Responsibility

  • analysing data and reporting on performance against digital marketing KPIs

operations manager

Responsibility

  • deputise for the Operations Manager as necessary
  • ensure all drivers are safe and fit to be at work at all times

data administrator

Working hours

  • full-time

Responsibility

  • carry out any transcript of calls, notes and files including redactions for CCTV footage
  • perform other related duties as required
  • assist in the administrational duties of obtaining the data and carrying out any redactions for requests received by data subjects for a copy of their personal data
  • working alongside the Data Governance Officers, assist with the recording of data subject’s ‘Rights’ requests and update registers
  • assist with trend analysis reports that feed into monthly board reports