MY DAILY LEADERSHIP  Salary

7 HART ROAD MANCHESTER M14 7LD ENGLAND
TIN: 12656725

MY DAILY LEADERSHIP
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MY DAILY LEADERSHIP is looking for employees for positions:

account manager

Working hours

  • full-time | Permanent

Language

  • english

Education

  • A-Level or equivalent

Responsibility

  • serve as the main point of contact for all clients as their dedicated 'Leadership Success Manager'
  • coordinate the smooth running of day-to-day client-related operations
  • utilise and update CRM systems to manage the client journey proactively
  • keep accurate records and document client actions
  • set-up and manage client engagement agreements
  • prepare online and physical materials for clients as required
  • work closely with the Chief Operating Officer to review client processes and experience to make improvements
  • take ownership of client issues and follow problems through to resolution

Requirements

  • A-Level Qualifications
  • BA/BSc Hons Degree Qualification
  • expert in MS Office
  • experience in similar client-facing role
  • exceptional organisational skills and record-keeping
  • experience using CRM software
  • high attention to detail
  • customer service orientation