MONTAGU EVANS LLP is looking for employees for positions:
customer service
Requirements
strong Problem solving skills
deal proactively with and use own initiative to resolve complaints and find solutions to problems
excellent Verbal and Written Communication Skills
ability to Multi -Task, Prioritise and make decisions and manage own time efficiently
work closely with colleagues in Cleaning and Security team to deliver an excellent customer experience
strives to achieve targets and works to a high standard at all times
be Friendly, Positive and Helpful
able to work flexibly in line with business requirements and needs
Responsibility
prompt escalation of issues where applicable to the relevant Manager
operations manager
Working hours
full-time | Permanent
Responsibility
financial & Leasing & Professional
to maximize ancillary revenue whilst ensuring the trading of established retailers or the Centre is not compromised
to work closely with the Property Manager to actively participate in, co-ordinate and monitor the leasing process
product & Service
to interpret, evolve and manage the implementation of the Centre Operations Manual
to treat all redevelopment information as confidential - no engagement with third parties unless authorised by BYM capital or Montagu Evans
to develop and deliver the Service Charge Budget and corresponding reports, reflecting best value, and RICS best practice, and maintaining a 5-year forecast and PPM programme
to maintain that rules and regulations for Mall Licences are adhered to and that no legal protection under the Landlord and Tenant Legislation is allowed to be created through occupation of the Centre
Requirements
management & control of the Service Charge Budget as appropriate
liaise with occupiers
understanding of property and facilities management
engage with client and their agents, act promptly when instructed to do so
understanding of Operations and Health & Safety
excellent communication skills
collaborative team player
proactive approach
business development
Working hours
full-time | Temporary
Responsibility
supporting the development and implementation of effective business development strategies and best practices
support the targeting and winning business and delivery of Department Business plans
champion collaboration, client focus, innovative thinking and drive increased understanding of effective client focused BD
support the Head of BD and Heads of Department on private sector client hub/type objectives
sharing and reporting knowledge to help identify opportunities/horizon scanning
Requirements
excellent project management skills and attention to detail
flexible, adaptable and the ability to work calmly under pressure
able to manage workload and competing priorities
experience using CRM systems
2+ Years’ experience in a Business Development Function
administrator
Working hours
full-time | Permanent
Responsibility
deal with all administrative and correspondence requirements of the Centre management team
assist the Centre Management team in the maintenance of proper budgetary controls by the proper operation of administrative and accounting procedures
maintain a comprehensive understanding of Realm’s procedures, using this knowledge to process invoices, petty cash, correspondence, etc
ensure timely collection and inputting of turnover data into the Retail Advantage System
deal courteously with incoming telephone callers and direct them appropriately
deal with incoming and outgoing mail
ensure that any visitors to the Centre Management offices are dealt with courteously and efficiently and directed according to their requirements
maintain sufficient stocks of stationery
Requirements
numeracy & accuracy
good organisational skills
good interpersonal skills, capable of communicating at various levels
effective PC skills, including Microsoft packages – high level
pro-active, flexible attitude
general office Duties
land surveyor
Working hours
full-time | Permanent
Requirements
CPO promotion
negotiation and Acquisition
communication, working closely with clients and project teams
property valuation and cost estimates
compensation
accountant
Working hours
part-time | Permanent
Responsibility
financial Operations
partnership accounting, including preparation of current accounts and analysis schedules for the annual partnership tax computation
calculation of partner profit share
closedown of annual partner accounts, ensuring accurate records are maintained to the highest standard
prepare annual tax summary, liaising with external tax advisors and preparing payments for submission to HMRC
reconcile accounting differences/reserve balances
maintain accurate balance sheet reconciliations in relation to partner equity
liaise with Financial Controller, ensuring protocols have been followed & providing guidance/advice where necessary
Requirements
full accounting qualification
experience of working in a partnership or professional services environment
excellent analytical skills
strong attention to detail
strong communication skills– both written and verbal
experience of working with senior partners or managers
experience of dealing with external auditors would be helpful but not essential
experience of implementing new systems would be helpful but not essential
accounts payable
Working hours
full-time | Permanent
Requirements
experienced in using Voyager PayScan
strong attention to detail with a commitment to high quality and accuracy
solid team working skills
self-motivated
strong communication and interpersonal skills
committed and organised
excellent knowledge of Microsoft packages
ability to work to deadlines
marketing manager
Working hours
full-time | Permanent
full-time | Temporary
Language
english
Responsibility
responsible for the full marketing mix
to ensure that brand values, tone of voice, messaging and guidelines are always adhered to
to take ownership of implementing all marketing campaigns, which will be overseen by the Centre Director
manage own day to day workload and oversee that of the Marketing Assistant
provide clear direction and day to day marketing advice to the Marketing Assistant and help with their key decision making process
to work closely with the Centre Manager and to deliver The Liberty’s annual marketing strategy and activity to drive footfall, frequency of visits, dwell time, retailer sales and market share for the centre through delivering bespoke campaigns from concept to delivery and evaluation
to plan and implement the annual marketing strategy activity for the Bridges to drive commercial targets for the centre including retail sales, turnover per square foot, footfall and dwell time
to act as a brand ambassador for the Bridges and for the city of Sunderland, working with the Centre Director to promote the centre to identified target audiences; and support with all aspects of communication including advertising, social media, promotions and events, signage, digital marketing, retailer activity, public relations etc
Requirements
essential
marketing or communications graduate or qualification
budget management experience
surveyor
Working hours
full-time | Permanent
Responsibility
managing the setup of new property instructions and portfolios
to support senior rating colleagues, including Victoria Boateng, Josh Myerson Paul Surgeon and Ben Pain
ensure accurate client reports are prepared to the correct specifications and issued to clients in accordance with agreed timescales
undertaking development and financial appraisals of mixed-tenure and mixed-use development opportunities
they will be involved in delivering often high-profile, major mixed-use development projects from conception through to delivery
to assist with casework but to grow, manage and progress own casework, under appropriate supervision
analysing and valuing existing assets and determining their repurposing or redevelopment potential
preparing and circulating action points from management meetings
Requirements
RICS Qualified
excellent communicator, both in written and verbal form
candidates should be working or have some experience of site assembly, property valuation and CPO
able to listen, assimilate and act expeditiously
strong attention to detail with high service delivery skills
proven property management experience in all sectors
RICS qualified
self-motivated and proactive
graphic designer
Working hours
full-time | Permanent
Responsibility
this varied and dynamic role offers clear reward and recognition designing front facing client documents and marketing campaigns and collateral
ownership of the design and creation of our biweekly internal newsletter
the role involves supporting all day-to-day aspects of design covering areas such as bids, pitches, meetings, presentations, website, print and events
using graphic techniques to create drafts, pitch creative concepts and explore new creative ideas
being a brand ambassador - following and promoting our brand guidelines
video/Animation – Working closely with the team to create videos to support our strategic initiatives
provide ad hoc support to the central management team in initiatives such as merchandise, events, internal messaging etc
liaise with external design agencies and translations resources as necessary
Requirements
familiarity working with brand guidelines, layout, video editing, infographics are all key to the specific tasks of document and video creation, information management and detailed consistent presentation