MONICA VINADER

Responsibility

• who we are
• job Title: Deputy Manager
• customer Obsessed
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• location: Selfridges London
• location: Leeds, Victoria Quarter
• reporting To: Boutique Manager
• at Monica Vinader, we’re on a mission to prove that buying better, wearing longer and doing better don’t have to be mutually exclusive
• caring
• from our commitment to making the most sustainable jewellery we can using precious materials, to the timeless style and endless versatility of our pieces, we are driven to making everyday fine jewellery accessible and affordable
• fast Paced
• exceptional
• this job description is not intended to be an exhaustive list of duties to be performed by the employee. This job description may be altered to reflect the business needs of the company
• deliver sales budget at your location through driving store and team KPIs
• execute visual merchandising guidelines to a high standard
• our customers are at the core of everything we do. We will always deliver an outstanding and personal experience to them every time they interact with us, to ensure their ongoing support and loyalty
• commercial
• we are passionate about what we do, and we want to reach as many customers as fast as we can. We combine focus with pragmatism and flexibility so that we can move at pace in whichever direction we need to take
• manage the team in accordance with company policy and procedures
• ensure in store experience is in line with the guidelines and Brand standard
• we treat people with respect, as we would want to be treated. We are apolitical and assume good intentions in others. We are open and honest with each other while ensuring we take an empathetic and supportive approach
• we have a relentless desire to continually learn and improve to ensure our products and approach are exceptional. Our tenacity, high standards and attention to detail give us a competitive advantage
• ● Execute visual merchandising guidelines to a high standard
• job Types: Full-time, Permanent
• driving Sales
• ● Maximising store efficiency through operations management
• motivate the team to reach individual sales objectives and KPIs, and support with ongoing coaching and
• pay: £27,000.00-£27,500.00 per year
• develop and maintain client relationships in line with Monica Vinader company guidelines to drive repeat business
• maximising store efficiency through operations management

Requirements

• travel to our other Boutiques and Concessions may be required
• ability to document your authorisation to work in the United Kingdom

Earnings for position deputy manager

Responsibility

• this job description is not intended to be an exhaustive list of duties to be performed by the employee. This job description may be altered to reflect the business needs of the company
• manage the team in accordance with company policy and procedures, escalating issues as they arise
• ensure in store experience is in line with the guidelines and Brand standard
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• develop and maintain client relationships in line with Monica Vinader company guidelines to drive repeat business, setting the example for your team to follow
• job Types: Permanent, Full-time

Requirements

• travel to our other Boutiques and Concessions may be required
• retail management: 1 year

Trade

• arts & Entertainment
• Arts & Entertainment

Earnings for position manager

Responsibility

• as Concession Manager, you will drive the team to reach store sales targets and actively seek opportunities to increase sales
• you will ensure the team are consistently providing exceptional service to all our customers, leading by example at all times
• as Concession Manager, you will support the team in building ongoing relationships with our customers through Clienteling
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• you will cultivate effective and collaborative working relationships with our Selfridges stakeholders
• reporting to the UK Retail Area Manager, you will become a Brand Ambassador whilst managing one of our concessions and it’s team
• you will be responsible for the day – to - day operations of the concession, driving sales and exceeding targets through exceptional customer service and people management

Requirements

• ability to document your authorisation to work in the United Kingdom
• you may at times be required to support other London store locations
• retail Management: 2 years

Responsibility

• who we are
• job Title: Senior Graphic Designer
• customer Obsessed
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• location: London
• reporting To: Head of Brand Creative
• at Monica Vinader, we’re on a mission to prove that buying better, wearing longer and doing better don’t have to be mutually exclusive
• caring
• from our commitment to making the most sustainable jewellery we can using precious materials, to the timeless style and endless versatility of our pieces, we are driven to making everyday fine jewellery accessible and affordable
• fast Paced
• exceptional
• our customers are at the core of everything we do. We will always deliver an outstanding and personal experience to them every time they interact with us, to ensure their ongoing support and loyalty
• commercial
• we treat people with respect, as we would want to be treated. We are apolitical and assume good intentions in others. We are open and honest with each other while ensuring we take an empathetic and supportive approach
• ● Elevate and evolve the brand aesthetic while supporting the overall brand direction. Uncover new ways to incorporate emerging and new media formats into the brand

Responsibility

• who we are
• job Title: Customer Care Team Lead - Maternity Cover
• customer Obsessed
  Show more +12
• location: London
• reporting To: Customer Care Manager
• at Monica Vinader, we’re on a mission to prove that buying better, wearing longer and doing better don’t have to be mutually exclusive
• caring
• from our commitment to making the most sustainable jewellery we can using precious materials, to the timeless style and endless versatility of our pieces, we are driven to making everyday fine jewellery accessible and affordable
• fast Paced
• exceptional
• our customers are at the core of everything we do. We will always deliver an outstanding and personal experience to them every time they interact with us, to ensure their ongoing support and loyalty
• commercial
• ● Thorough analysis of backlogs and daily contact forecasts so you can create team rotas and daily schedules, ensuring that work is delegated efficiently and SLA targets are met
• we treat people with respect, as we would want to be treated. We are apolitical and assume good intentions in others. We are open and honest with each other while ensuring we take an empathetic and supportive approach
• ● Lead daily huddles ensuring relevant information is communicated to the team including customer issues, team performance and daily targets

Requirements

• ● Extremely hands on and happy to work on the frontline when needed