MILLENNIUM & COPTHORNE HOTELS Salary
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Kensington
CORPORATE HEADQUARTERS SCARSDALE PLACE KENSINGTON W8 5SY UNITED KINGDOM
TIN:
03004377
Consulting services

Earnings on positions in MILLENNIUM & COPTHORNE HOTELS

National average salary

2950 £

MILLENNIUM & COPTHORNE HOTELS is looking for employees for positions:

food and beverage manager

Working hours

  • full-time

Responsibility

  • maintain the agreed standard of service and cleanliness set by the Food and Beverage Department
  • be responsible for the float, cash transactions, up-selling during the shift
  • to work closely with the Food & Beverage Manager to ensure that all outlets are operating efficiently at all times
  • to attend any meetings and deputise for the F&B Manager as required
  • participating in the Duty Manager rota as required
  • to work closely with the F&B Manager and the Kitchen team to promote positive relationships between the Kitchen and F&B team, dealing with any issues effectively
  • to ensure that outstanding customers service is offered to our guests at all service points, both from an individual and management perspective

gardener

Working hours

  • part-time | Permanent

Language

  • english

Responsibility

  • are you an experienced Gardener with ability to assist with general maintenance tasks?
  • do you enjoy working as part of a team?
  • do you have attention to detail and high standards?
  • helping with day-to-day outside maintenance, including lawn care and associated garden work
  • assisting with compliance and health and safety checks for the hotel to ensure we are in line with regulations
  • working well with your other team members to ensure smooth and prompt response to any maintenance issues

painter decorator

Working hours

  • temporary

Responsibility

  • the Copthorne Hotel, Cardiff is seeking a Casual Painter and Decorator to join our experienced maintenance team
  • undertake all decorative and painting work throughout the hotel. including guest rooms, lobby and restaurants, efficiently and with good quality, as well as ensuring that all areas are maintained to the highest standards
  • maintaining the appearance and standard of our entire 4 star hotel and its facilities is critical, and as our Painter and decorator, you will be tasked to uphold this to ensure any faults or damage is immediately rectified

Salary

  • salary

Requirements

  • at least 1 years previous experience as a painter / decorator required
  • knowledge of safety practices relating to this work
  • excellent attention to detail
  • strong communication skills
  • ability to work under pressure
  • pride and attention to detail in your work
  • the finest personal presentation
  • professional and warm personality

sales executive

Working hours

  • full-time | Permanent

Language

  • chinese
  • english

Salary

  • salary

Responsibility

  • to proactively generate meeting and events enquiries for the sales team
  • meet weekly KPI targets on sales appointments
  • to work with the proactive and reactive sales teams to deliver meetings and events budgeted revenue weekly/monthly
  • give input on activity and new ideas to generate revenue to the quarterly and annual sales and marketing plan
  • to conduct site inspections on the property with potential clients
  • negotiate with clients and achieve maximum revenue/profit potential while satisfying client needs
  • to comfortably entertain appropriate clients when required
  • to close prospects as confirmed bookings and maximise all revenue potential by upselling in all revenue producing areas

Requirements

  • 1 – 2 years previous event sales or coordinating experience in a hotel or venue
  • excellent organisational skills
  • possess the ability to see an opportunity act on it to secure revenue for the Hotel
  • strong selling and interpersonal skills
  • high level of creativity

shift leader

Working hours

  • full-time

Responsibility

  • providing a friendly and efficient service to guests, ensuring company policy and procedures are complied with, consistently
  • being knowledgeable to promote the hotel and its facilities
  • dealing with guest queries/complaints promptly and communicating with the Duty Manager, as appropriate
  • carrying out float checks and handling all cash transactions accurately throughout the shift including the issue/use of safety deposit boxes
  • ensuring telephones are answered promptly and politely, and all reports are updated regularly according to Company standards
  • being aware of special promotions operating in the hotel, ensuring they offered to maximise occupancy/revenue
  • being aware of specific daily functions/events, ensuring all information is communicated to the relevant department
  • assisting the Reception/Front Office Manager with the smooth running of the department, including supervision and training of the Reception team

marketing executive

Working hours

  • full-time | Permanent

Language

  • chinese
  • english

Salary

  • salary

Responsibility

  • to proactively generate meeting and events enquiries for the sales team
  • meet weekly KPI targets on sales appointments
  • to work with the proactive and reactive sales teams to deliver meetings and events budgeted revenue weekly/monthly
  • give input on activity and new ideas to generate revenue to the quarterly and annual sales and marketing plan
  • to conduct site inspections on the property with potential clients
  • negotiate with clients and achieve maximum revenue/profit potential while satisfying client needs
  • to comfortably entertain appropriate clients when required
  • to close prospects as confirmed bookings and maximise all revenue potential by upselling in all revenue producing areas

Requirements

  • 1 – 2 years previous event sales or coordinating experience in a hotel or venue
  • excellent organisational skills
  • possess the ability to see an opportunity act on it to secure revenue for the Hotel
  • strong selling and interpersonal skills
  • high level of creativity

marketing coordinator

Working hours

  • full-time | Permanent

Language

  • chinese

Salary

  • salary

Responsibility

  • to have a sound knowledge of product and additional sales opportunities
  • to maintain excellent relationships with all bookers including event organisers, party planner’s conference agents and private hosts
  • to deal effectively with customers at all times in order to develop positive customer relations and contact
  • to ensure that all correspondence is prioritised and responded to immediately where possible or within a maximum of two working days
  • to attend any meetings as requested by your line manager
  • to display excellent professional telephone and written technique at all times

bartender

Working hours

  • full-time | Permanent

Language

  • chinese

Salary

  • salary

Responsibility

  • welcoming customers at the bar area and asking what they need
  • to be responsible for taking food orders correctly and completely whilst being as informative as possible to the client
  • to liaise with the F&B Services Manager regarding service and any other information of relevance
  • to prepare clients bills and receive payment as per standards of the department
  • to ensure station area is kept in a clean hygienic, tidy, neat state at all times and that mise-en-place is prepared as per standards of the F&B Department

breakfast chef

Working hours

  • full-time | Part-time | Permanent

Language

  • chinese

Salary

  • salary

Responsibility

  • organize the shift on the section with regard to mise-en-place production and it’s service
  • ensure all Breakfast items are cooked to the required standard and to the correct numbers given the occupancy
  • to be responsible for completing the daily check list regarding mise-en-place and food storage and daily fridge check
  • to minimise wastage ensuring correct stock rotation and stock levels in fridges, dry store room and cupboards
  • ensure, along with the Sous Chefs, that there are the food stocks and dry stores produce to meet the requirements of the sections
  • to report any problems regarding failure of machinery and small equipment to the Executive Chef or Sous Chefs and follow up and ensure the necessary work has been carried out

Requirements

  • chef: 1 year
  • cooking: 1 year

reception manager

Working hours

  • full-time

Responsibility

  • ensuring the smooth management of the Front Office operation – days and nights
  • maintaining a culture where friendly and efficient service is delivered consistently
  • ensuring that guest queries/issues are resolved effectively and in a timely manner
  • providing excellent communication with all departments
  • ensuring all policies and procedures are followed, consistently
  • providing a high standard of training, conducting regular job chats and supporting the team to deliver exceptional standards
  • being fully aware of Health & Safety and emergency procedures
  • participating in Duty Management shifts, as required