MICROSOFT

Responsibility

• undertake personal research and collaborate with other researchers to understand current and emerging cloud- based attacks and detection opportunities
• identifies and articulates problems in an area of research that are academically novel and may directly or indirectly impact business opportunities
• the ideal candidate will have a can-do and open-minded attitude and be prepared to work within a dynamic research environment
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• [Part time and job share considered]
• this is a unique opportunity for an optoelectronic senior researcher to work in a leading industrial research environment
• microsoft Research Cambridge UK is seeking an exceptional post-doctoral researcher to explore the impact of generative AI on human cognition
• come build community, explore your passions and do your best work
• microsoft Research works with the world's best researchers, moving with the current of technology as it rapidly evolves
• partner with the Microsoft Defender for Cloud Apps research team to research and build new TI-based detections
• you can be part of a multi-disciplinary team that values collaboration, composed of researchers, software developers, and clinicians
• at Microsoft Research@198 we undertake world-leading, ambitious projects to transform the world through deep innovation
• we are looking for a motivated Security Researcher to join our team
• this is an exciting opportunity to develop experience in corporate research and the intersection of academic, company, and customer impact
• MSRC is part of the defender community and on the front line of security response evolution
• together we share the motivation to seek innovative solutions to the world's toughest challenges and improve the lives of people everywhere
• translate theoretical AI concepts into tangible solutions and methodologies that address complex issues within various fields of study and industry sectors
• this is a world of more possibilities, more innovation, more openness, and the sky is the limit thinking a cloud-enabled world
• our mission is to protect employees, customers, communities, and Microsoft from threats to privacy and security
• microsoft Research @198, Cambridge is looking for an AI resident in deep reinforcement learning and generative AI
• microsoft Research @198, Cambridge is looking for an AI resident in deep learning and generative AI
• develops and deploys computing technologies that uphold trustworthiness, robustness, privacy, values, and ethical considerations
• this stimulating environment is the ideal place to grow their practical skills and challenge their ingenuity
• this analysis plays a critical role in shaping the security updates that are deployed to customers
• the candidate will closely work with researchers from a diverse background including machine learning, systems and physics
• we are looking to hire multiple residents with expertise in robotics to join our team
• share knowledge and learn from others, participating in design decisions, presenting your ideas, doing pair programming, reviewing code, etc
• mentor and supervise interns, providing guidance and feedback on their projects and career development
• collaborates with other relevant researchers or research groups to contribute to or advance a research agenda
• microsoft’s mission is to empower every person and every organization on the planet to achieve more
• articulate the identity threat in an accessible and actionable manner for customers
• come and join our vibrant team as part of our two-year residency program
• the knowledge that we gain from analyzing vulnerabilities also informs the offensive and defensive security research performed by our team
• the research will involve advancing state-of-the-art reinforcement learning methods for real-world disruptions
• reviews papers and organizes workshops or conference sessions
• as employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals
• increase customer mastery in tackling identity threats through driving changes in our security product portfolio
• identify new adversary techniques in the identity domain, and partner across research and engineering to implement effective protections
• reproducing reported vulnerabilities, identifying the root cause, and assessing their severity
• as a part of the team, you will be working with world-class researchers, engineers, UX researchers, and design experts, to generate novel ideas and opportunities to showcase novel machine learning techniques in video games, with the goal to inform or unlock future applications in Gaming
• contribute to innovations in Large Language Models, AI, Machine Learning, Computer Vision, and Deep Learning
• spearhead research initiatives in Machine Learning and Generative AI that lay the groundwork for advancements across a wide range of scientific and technological domains
• conduct innovative deep learning research alongside a team of experts in machine learning, signal processing, software development, and clinical practice
• sourcing and curating relevant research materials
• you will drive cutting-edge research in super resolution microscopy techniques and luminescent materials for diffraction unlimited optical data storage
• there is no closing deadline for this post
• the successful candidate will undertake cutting-edge research on deep reinforcement learning with other team members in Microsoft Research
• the successful candidate will undertake cutting-edge research on deep learning with other team members in Microsoft Research
• working with product teams to comprehensively remediate vulnerabilities
• collaborate to implement and evaluate new approaches, both conceptual and practical, within existing or new collaborations within the group and with others
• work on generating data for Large LMs using efficient prompting techniques used for model finetuning
• collaborate and foster a culture of innovation with a team of world-class researchers and scientists to explore and solve fundamental problems in AI, with a focus on generating impactful, cross-disciplinary applications
• advances a research agenda aligned with the team direction through one or more research projects, yielding new algorithms, prototypes, theories, tools, methods, analyses, insights, or collections of data in one or more subareas or a broad area of research
• they will be able to envisage, architect, and write code to explore multiple designs, and then take a hands-on approach to creating prototypes and proof-of-concepts
• build a comprehensive understanding of the identity threat landscape through your own research, incident analysis, and security community partnerships
• microsoft Research, Health Futures , is looking for an AI resident experienced in deep generative modelling and inverse problems in medical imaging
• design, implement, and evaluate deep learning and signal processing algorithms that take into account clinical data and responsible AI
• they will be able to envisage, architect, explore multiple designs, and then take a hands-on approach to creating prototypes and proof-of-concepts

Requirements

• experience of cloud identity related security research, attacks, threat hunting and detection
• an established background in Machine Learning and Generative AI, evidenced by a PhD in a relevant technical field or equivalent experience
• experience building threat detections for security products
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• A strong portfolio of Machine Learning research projects, demonstrating a history of impactful contributions
• mid-level experience working in cyber security research
• proficient in at least one programming language, such as Python or C#
• experience working with large datasets for the purpose of security research, using a query language such as SQL or KQL
• hands-on experience in the design and implementation of robotic systems requiring rapid prototyping
• master's Degree in Artificial Intelligence, Machine Learning, Computer Science, or a related area AND at least one year of research experience
• excellent cross group and interpersonal skills, with the ability to articulate the business need for security and technical improvements
• doctorate in Artificial Intelligence, Machine Learning, Computer Science, or a related area, OR equivalent experience
• familiar with Language models, transformers like BERT, GPT-2/GPT-3, Llama, OPT etc
• working experience with generative AI
• impact driven mindset and ability to work and learn in a collaborative environment
• hands-on experience with optical lab devices
• experience with automation software or embedded systems programming
• research experience in deep learning, including understanding state-of-the-art model architectures, data pipelines, and methods of evaluation
• experience in model quantization & optimization techniques such as GPTQ, LORA etc
• extensive experience in security research on Windows/Linux systems, with in-depth knowledge of one or both
• applicants with a Master’s degree with appropriate experience will also be considered
• basic software development or interest
• track record in relevant research as evidenced by publications in top-tier venues
• impact driven mindset and ability to work and learn in a collaborative and diverse environment
• minimum 3 years of experience in deep learning and its different toolkits particularly Pytorch or Tensorflow
• phD in deep learning or equivalent experience
• phD in a relevant discipline
• required/Minimum Qualifications
• required qualifications
• background in security vulnerability response/research
• completed a PhD in deep reinforcement learning, foundation models or a related area, or equivalent experience
• completed a PhD in deep learning, machine learning , physics or a related area, or equivalent experience
• experience of using dataset curation, data generation using prompting state of art LLMs, automated model evaluation
• track record of relevant research, as evidenced by high-quality research outputs
• strong grasp of security vulnerabilities, how they can be exploited, and how they can be prevented
• an established research program demonstrated by journal and conference publications
• strong mathematical modelling skills
• deep understanding of identity attack techniques used in real-world scenarios, spanning both large-scale and targeted attacks
• past working experience in inverse problems and/or raw signal data processing is preferred

Trade

• information Design & Documentation
• security & Public Safety
• software Development

Earnings for position researcher

Current offers for the position:

Responsibility

• empower a culture of safety, security, and compliance in all aspects of datacenter activities
• microsoft is on a mission to empower every person and every organization on the planet to achieve more
• outside Plant optical Design, Planning and Engineering for new and existing regions
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• exhibit technical expertise by actively participating in the FTA engineers community leveraging technical skills and sharing knowledge and experience with peers
• you'll write detailed test plans using standard formats and methods to check if the designs meet requirements
• communicate with all peers and departments to ensure optical designs meet Microsoft and Industry standards
• in doing so, we create life-changing innovations that impact billions of lives around the world
• maintain accurate cable records and updates
• you can help us to achieve our mission
• approving vendor designs, conducting site walks, permitting, and performing quality assurance inspections
• you'll analyze data to suggest improvements to current processes or to create new processes that your team can use
• optical fiber test results analysis for Microsoft’s metro, regional fabric, and long-haul networks are delivered adhering to Microsoft Standards
• deliver on well-defined customer projects and/or engagements, focusing on learning about customer needs and challenges in the customer journey and using that knowledge to identify adoption gaps and challenges to enable FTA to continuously refine scenario prioritization and customer engagement scope
• you'll design unique and innovative optical components or systems, understanding the limits of manufacturing technologies. You'll also use software to model and analyze how these systems perform in specific aspects, with little help needed
• hands on machine learning engineer which excellent analytical skills to debug and assist development of AI products
• contributing to both internal and external R&D/engineering projects aimed at improving Microsoft’s product lines in the optical systems domain
• embody our culture and values
• contribute to broader ecosystem to enhance existing customer and partner capabilities by contributing insights and content to channels such as Microsoft Learn, Azure Docs, Azure Advisor, and envision new AI assisted methods for preventing, predicting, and addressing adoption challenges and improve the overall customer journey
• you'll invent new ways to test these products automatically and run these tests on parts of the product that are somewhat complex
• optimise AI models for efficient execution on custom NPU enabled devices
• collaborating with appropriate stakeholders to determine user requirements for optical components and technologies
• our culture is cantered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day
• assist in identifying and addressing issues in ML frameworks and associated hardware
• driving the identification of dependencies and the development of design documents for component technology manufacturing and deployment
• A lot of these experiences will rely on a combination of cutting edge hardware and cloud technology
• collaborate with the project team to engage, by delivering customer success projects, to deliver impactful learnings and improvements for all, while maintaining technical excellence, providing architectural and technical solution guidance
• when you find complex problems that could change the design of a feature or product, you'll figure out the root cause, think of possible fixes, and discuss them with other engineers or your team leader
• develop, maintain, and improve the CI/CD framework for large scale model testing, evaluation, and optimisation, and strong desire to automate
• ensure quality and efficiencies in delivery, by contributing to initiatives that improve FTA and by maintaining high data quality and operational excellence
• you'll look for ways to make projects run smoother by solving problems early and deciding on design choices, like balancing performance against reliability or manufacturing issues
• work on enhancing user experiences by improving the performance and accuracy of computer vision and machine learning models
• reading and understanding highway/road prints, be able to identify conflicts with existing outside plant facilities, and select routing required for work projects
• collaborate with cross-functional teams across Microsoft and work towards shipping of robust AI solutions
• at the start of a project, you'll identify possible project risks, like delays from suppliers, missing information, or tool problems, and come up with plans to handle these risks
• visibly supporting the establishment and maintenance of a safe work environment
• to learn more about Microsoft’s mission, please visit: https://careers.microsoft.com/mission-culture
• the Microsoft Applied Sciences Group incubates disruptive technologies for Microsoft’s next-gen hardware products and is working on several exciting projects that will shape how computers and other devices perceive the user and the user’s environment
• operating as a startup within the company, this team works closely with several research and product teams to bring compelling new experiences to the market
• as part of this team, you will have the unique opportunity to develop novel software solutions for different platforms that will revolutionize how people use computers in the future
• contributing to the development and implementation of fibre processing and characterization methods to optimise fibre connectivity, cleaving and mode adaptation for special optical fibres
• working with internal and external parties to develop and transfer process technology from early stage concept to a system validated for use in manufacturing and/or field deployment environments
• we are looking for a Machine Learning Engineer to shape the implementation of large machine learning models into applications and APIs that are optimized for performance and accuracy
• proactively seeking new knowledge and adapting to new trends, technical solutions, and patterns that will improve the availability, reliability, efficiency, useability, observability, and performance of products while also driving consistency in monitoring and operations at scale
• the nature of this rapidly evolving AI ecosystem provides new challenges on almost a daily basis, ranging from identifying bugs in ML frameworks such as ONNX to hardware-related issues with the CI system and evaluation of AI models

Requirements

• bachelor's Degree AND experience in engineering, product/technical program management, data analysis, or product development
• bachelor's Degree in Optical Science / Engineering, Mechanical Engineering, Electrical Engineering or Physics, or related technical discipline
• experience working as a Technical Consultant or Architect with a mix of hands-on, technical lead- and or architecture roles
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• hands-on experience with deep learning and traditional ML models deployed in real-world environments
• OR equivalent experience
• relevant years’ work experience in optical/optoelectronic component manufacturing technologies in a manufacturing environment
• bachelor’s degree in computer science, Engineering, or related field OR equivalent experience
• must be self-motivated, strong team-player, good communicator, embrace challenges, and keen to learn
• experience managing cross-functional and/or cross-team projects
• experience in network architecture search, model quantization
• consulting and/or Delivery experience
• A Ph.D. in Computer Science, Math, Physics, Statistics, OR related areas OR a Master’s degree with relevant industry experience
• semonstrable years of experience in deep learning and its different toolkits particularly Onnx, Pytorch or Tensorflow
• experience with model profiling/analysis, dataset management, versioning, creating tools for system debugging
• good oral and written communication skills
• experience with practical AI deployment needs, especially MLOps and DataOps
• experience with model quantization frameworks like SNPE, OpenVino NNCF
• experience reading and/or writing code
• experience with model conversion and optimization toolkits for different hardware platforms, in particular, Openvino, SNPE, VITIS, ONNX, QNN, NNCF
• experience with ONNX execution providers like QNN for accelerated hardware execution on targeted chipsets
• experience with cloud services
• having a results focused and structured approach within a culture of open communications
• demonstrated experience in applying AI techniques to real-world problems
• experience in working with Azure Machine Learning or similar cloud-based machine learning frameworks
• being a natural team player, with the ability to interact with highly talented technical staff within Microsoft, external partners and customers
• bachelor's degree in Optical Engineering, Mechanical Engineering, or related field AND some years of technical engineering experience OR Master's degree in Optical Engineering, Mechanical Engineering, or related field AND a few of technical engineering experience OR equivalent experience
• bachelor's degree in Optical Engineering, Mechanical Engineering, OR related field AND several years of technical engineering experience OR Master's degree in Optical Engineering, Mechanical Engineering, OR related field AND some years of technical engineering experience OR Doctorate degree in Optical Engineering, Mechanical Engineering, OR related field AND a few years of technical engineering experience OR equivalent experience
• microsoft is an equal opportunity employer
• good interpersonal, communication and report writing skills with the capacity to clearly communicate ideas, status, issues and proposals
• able to communicate complex AI concepts and solutions to technical and non-technical audiences
• self motivated, willing to accept challenges, fast learning, adaptable and flexible
• passionate about learning new AI skills and staying updated with the latest developments in the field
• if you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations
• logical and scientific attitude when dealing with problems
• benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work
• experience with ML frameworks like Pytorch, Tensorflow, or Keras
• good numerical, logical, organizational, planning and analytical skills
• working hands-on with our most strategic customers from design through implementation of AI applications, setting examples for good engineering and software development practices along the way
• experience with Azure cloud specifically
• experience of Python and C++ experience
• previous experience in a customer-facing role
• high tolerance for ambiguity and context switching
• all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex , sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances
• consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex , sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances
• if you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form
• bachelor's Degree in Computer Science, or related technical discipline AND 6+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience
• bachelor's Degree in Computer Science or related technical field AND 10+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR Master's Degree in Computer Science or related technical field AND 8+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience

Trade

• IT Operations & Helpdesk
• software Development
• production & Manufacturing
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• Software Development
• IT Operations & Helpdesk
• Production & Manufacturing

Earnings for position engineer

Current offers for the position:

Responsibility

• planning and delivering proactive and reactive support including onsite presence as needed
• apply technical knowledge of security architecture and solutions to meet business and information technology requirements and resolve identified technical constraints
• supports customer projects as a subject matter expert in a specific Microsoft Security solution
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• you will apply and share lessons learned for continuous process and delivery improvement for the customer and peers
• understanding Customer Technical Environment
• you will lead and support on strategic customers, who leverages existing architecture approach or reference architecture to propose a security solution or achieve Microsoft''s agreed commitments to the customer
• this opportunity will allow you to bring your aspirations, talent, potential—and excitement for the journey ahead
• applies foundational technical knowledge of an architecture solution to meet business and information technology requirements and resolve identified technical constraints
• you will share and gain knowledge through technical communities
• identifies technical blockers to accelerate consumption and deployment
• you will work with a larger customer account team to strengthen customer relationships and to work on mobile-first cloud-first strategies that allow you to develop an immediate and long-term Customer Success Plan and Value Based Delivery for reactive and proactive needs
• help customers create their security plan and strategy to transform their security practices to a more modern and cloud-native approach, using Microsoft security solutions
• you will Identify and manage customer goals and SfMC opportunities across Azure Security to improve the quality, consumption, and health of the customer’s messaging solution
• proposes viable solutions based on specific MS security products. demonstrates complex concepts and proves the capability of those solutions through design collaboration sessions with the customers
• solicits input from others to contribute to proposals for viable solutions based on specific technical products
• start date: July 2024
• you will drive and participate in proactive delivery management as well as spot performance issues, analyze problems, and drive activities focused on stabilizing and optimizing your customer’s solution
• demonstrates basic technical concepts and proves those design solutions capability through design collaboration sessions with the customer/partner
• at Microsoft, Interns work on real-world projects in collaboration with teams across the world, while having fun along the way
• location: London/Reading
• you will work with internal Microsoft support teams, account teams, product engineering and service engineering teams and other stakeholders to ensure a streamlined and efficient customer support experience
• supports research projects and contributes to scoping surveys for customers/partners to assess potential intellectual property needs or process changes
• duration: Placement Year , full-time
• every year, we welcome thousands of university students from every corner of the world to join Microsoft. You bring your aspirations, talent, potential—and excitement for the journey ahead
• you’ll be empowered to build community, explore your passions and achieve your goals
• duration: Placement Year , full-time or part-time
• participates in external architect community events and shares learnings with the internal team
• type of Employment: Internship
• you will engage in meetings with your customers and account teams to review Support for Mission Critical services, customer support issues, and articulate your Customer Success Plans
• gather customer insights and leverages these insights and existing plans to map solutions with customer business outcomes
• come build community, explore your passions and do your best work at Microsoft with thousands of University interns from every corner of the world
• this is your chance to bring your solutions and ideas to life while working on cutting-edge technology
• microsoft’s mission is to empower every person and every organization on the planet to achieve more
• ensures that the customer's environment and applications are well-architected
• as a CSA, this opportunity will allow you to provide technical expertise through sales presentations, product demonstrations, installation and maintenance of company products
• acts as the voice of the customer /partner by learning to identify and share feedback around technical capabilities, gaps, blockers, and insights that relate to the customer/partner with internal teams, using established channels
• you will contribute to on-call rotations to ensure a high quality of service for the critical incidents created by Support for Mission Critical customers
• proactively support customers in their Azure cloud adoption journey, helping them to define a Secure Architecture, implementing the necessary security and compliance controls

Requirements

• required/Minimum Qualifications
• SIEM & XDR, Endpoint Security, Cloud Security, and Identity
• OR equivalent experience
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• azure Concepts , Express Route, Azure Logic Apps, Azure Function)
• azure Sentinel
• time spent incubating new ideas, solving problems, and building working systems / software projects / products
• working experience with Microsoft Azure Cloud based solutions in large enterprise environments.Certification in Microsoft or other Cloud Technologies or Security
• azure Security for Infrastructure, Databases, Networking, Virtual Machines
• the ideal candidate will have a breadth of knowledge across cloud security computing domains and expert level hands-on experience in Microsoft Security
• passion for technology and customer obsessed
• relevant experience working in a customer-facing role
• azure Monitor and Azure Log Analytics
• displays strong stakeholder and relationship management across senior leaders, partners, and customers
• relevant experience working on technical projects
• azure Security Center
• SIEM and Cloud Security Analytics
• excellent verbal and written communication, analytical and presentationskills
• technical Certification in Cloud
• experience engaging in consulting engagements
• azure Key Vault
• security Operations Center
• regular involvement in presenting complex technical topics to both an executive and a technical audience
• A background of architecting solutions focused on Azure application technologies at an enterprise scale
• practical knowledge of implementing m365 technologies at an enterprise scale
• extended Detection and Response
• bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND relevant experience in cloud/infrastructure technologies, information technology consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting o OR equivalent experience
• change Management Certification
• an ability to articulate architectural differences between solution methods and the challenges and approaches to integrating solutions built on different platforms
• bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND experience in cloud/infrastructure technologies, information technology consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting
• bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND considerable experience in cloud/infrastructure technologies, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience
• troubleshooting of data logging and audit, security monitoring
• technical experience and knowledge of architecture, solution development and deployment techniques
• azure Governance and Compliance
• bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND extensive experience in cloud/infrastructure technologies, information technology consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting o OR Master's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND extensive experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting o OR equivalent experience
• microsoft is an equal opportunity employer
• experience in several complex migration projects from on-premise to cloud platforms for enterprise customers
• security Principles
• need to demonstrate the ability to develop strong strategic customer relationships that gain the trust of customers, ability to handle critical technical issues and work in difficult support situations with proven ability to handle difficult or sensitive situations with exasperated customers

Trade

• software Development
• Software Development

Current offers for the position:

Responsibility

• adheres to Microsoft’s AI Customer Commitment
• microsoft’s mission is to empower every person and every organization on the planet to achieve more
• as employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals
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• responsible for establishing region level plans across new and existing metros
• microsoft UK Engineering Leadership Team is seeking a highly motivated and proactive full-time Communications Specialist to be responsible for strategically managing communications and events for the UK engineering leadership and community
• the Global Trade Organization, within the Anti-Corruption, Trade, and Risk Management group of Microsoft's Business Operations team is responsible for global export compliance for Microsoft’s products, services, and technology
• we are looking for someone with creativity and focus to streamline the communication strategy and keep events engaging and effective across a wide variety of audiences
• the Global Trade Organization team owns and manages trade screening, business engagement and export control processes, ensuring compliance with all applications laws and regulations and provides export subject matter expertise internally and externally
• draft/advise on export authorization requests for jurisdictions within EMEA coverage region to enable international business strategy
• prepare, present, and discuss data center supply strategy with senior leadership relating to cost, lead time, risk, and technical/operational constraints
• additionally, you will need to be comfortable managing and coordinating the numerous details that need to come together to execute a successful event as well as manage some of Microsoft’s employee experience programs
• this role will act as the Group Trade Manager for EMEA primarily responsible for export compliance and trade screening activities in the Europe, Middle East, and Africa business regions for Microsoft
• the Cloud Operations + Innovation organization is seeking a regional planner for our Supply Planning Team
• supply Planning sits at the nexus of multiple teams which come together to deliver data center supply starting with the demand signal and ending with physical data center infrastructure in production ready state
• lead the provision of cost management and estimating resources as necessary to support the funding requests through multiple stages of approval
• you will be proactive in nature and become a vital, trusted member of our UK Engineering Leadership team, and exemplify the highest professional standards
• presence in this region will enable Microsoft’s businesses to compliantly maximize market access, provide speed to market support of Microsoft growth objectives, and optimize efficiencies of shipments and screening scenarios to reduce friction of regulations
• this critically important role will be responsible for delivering capacity plans that balance cost, lead time, and risk in accordance with supply chain management best practices
• monitor and analyze the impact of messaging for a given issue, then create responses as needed
• design processes for regular reporting and execution rhythms
• take ownership of maintaining regional project benchmarking statistics including supporting the development of automated processes
• this is the role for someone who has a growth mindset, is open to new ideas and perspectives, has a passion for learning and is a champion of diversity and inclusion
• this role will work closely with Microsoft business groups and cross-functional teams in the EMEA region to advise and enable international business strategy while complying with Microsoft Global Trade and regulatory requirements, as well as relevant jurisdiction regulatory requirements as well
• in addition, this role will be responsible for coordinating plans across engineering, operations, and finance teams to evaluate and recommend potential solutions to long term constraints
• this role will also drive continuous improvement in processes and technology of Global Trade’s engagement, from identifying/solving complex exporting scenarios, to collaborating on remediation of identified risk areas / process gaps between the businesses and Global Trade
• the solutions developed by the individual in this role will be delivered to executives through a high-tempo rhythm of business that demands the ability to develop robust analysis and documentation, communicate crisply, and drive changes on short intervals
• additionally carry out the above reporting and funding requests
• develop and execute a communications strategy that aligns to the Microsoft UK Engineering Leadership Team’s goals and priorities, as well as the broader MSFT community in collaboration with other stakeholders
• the position, Senior Manager Trade, EMEA will report directly to the Group Manager, Export Compliance Integration, and will be an integral member of the Global Trade Organization
• engage and advise business locations and partners in EMEA to integrate international trade compliance requirements through proactive business engagement and participation in new business, engineering, and program reviews
• in alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day
• work alongside the EMEA Regional Cost Management Lead to manage regional support in the global reporting rhythm of business for the EPC cost and estimating group
• each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond
• define the communications calendar for key themes and engagements, and work closely with the business management community to cascade within the team
• as this organization continues to expand and grow to meet external statutory trends and internal business needs, this Senior Trade Manager will provide coverage and control for Global Trade in the EMEA region in export compliance, trade screening and business engagement disciplines
• advise, develop, and implement authorization strategies to mitigate risk for complex product, software, and technology exporting scenarios, including deemed export compliance in/out and within the region
• identify, evaluate, and implement data center supply planning improvements drawing on statistical methods, supply chain management principles,S&OP best practices, and emerging software technology capabilities including ML/AI
• in collaboration with Sub-Regional Cost Management leads manage the monthly project cost health reporting provided to all levels of the Engineering Procurement Construction organization from project level to group lead identifying early warnings of any projects that are trending over budget together with mitigation strategies and action plans
• manage the compliance and internal audit touchpoints for the cost management and estimating teams
• manage the cost management artifacts within the global project funding requests, ensuring that consistent, accurate and timely cost information is included in all funding requests

Requirements

• people-management experience
• bachelor's Degree and proficient years experience in production roles in gaming or entertainment industry, or other multi-disciplinary leadership OR equivalent experience
• history of making important business decisions with confidence and persuading others
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• experience with project controls in construction
• proficient experience in development and shipping of at least four product releases
• ability to scope problems by identifying key issues, inputs, stakeholders, and outcomes
• leadership experience in Construction Cost Management or Project Controls
• profcient years experience managing relationships with stakeholders, clients, and/or customers
• problem resolution and decision-making skills
• construction Commercial Management degree, a Quantity Surveying degree or Construction degree
• bachelor's Degree in Data Science, Mathematics, Statistics, Econometrics, Economics, Operations Research, Computer Science, or related field AND data-science experience OR Master's Degree in Data Science, Mathematics, Statistics, Econometrics, Economics, Operations Research, Computer Science, or related field AND data-science experience OR Doctorate in Data Science, Mathematics, Statistics, Econometrics, Economics, Operations Research, Computer Science, or related field AND data-science experience OR equivalent experience
• bachelor’s degree in construction project management or related field AND related experience
• OR equivalent experience
• experience in forecasting, demand planning, supply planning, and/or Sales and Operations Planning
• A passion for gaming, the Xbox platform and the gaming industry
• microsoft is an equal opportunity employer
• experience working in cloud infrastructure/ services
• prior commercial knowledge of construction cost management
• excellent communication and leadership skills to drive projects and build buy-in and support
• experience in the Data Center foundation, operations, and network
• experience on location in the construction industry
• certification with ECTI or equivalent
• demonstrated experience leading and managing a business-critical function
• aptitude for effective computer-based tools utilization
• if you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations
• focus on collaboration, be able to think strategically to build the trust of our construction partners
• know the Xbox One and Windows gaming platforms including Xbox LIVE and scenarios that might influence publisher product release decisions
• OR in-country professional trade certifications or licenses
• #IPACareers
• bachelor's Degree in Engineering, Industrial Engineering, Supply Chain Management, Operations Management, Supply Chain Analytics, or related field AND significant supply planning, operations, supply chain, indirect supply planning, technology-related supply chain, sourcing and manufacturing, or related experience
• familiarity with / experience in classifying dual-use commodities and software preferred
• bachelor's Degree in Engineering, Industrial Engineering, Supply Chain Management, Operations Management, Supply Chain Analytics, or related field AND noteworthy supply planning, operations, supply chain, indirect supply planning, technology-related supply chain, sourcing and manufacturing, or related experience
• #COICareers
• OR Master's Degree in Engineering, Industrial Engineering, Business, Supply Chain Management, Operations Management, Supply Chain Analytics, or related field AND supply planning, operations, supply chain, indirect supply planning, technology-related supply chain, sourcing and manufacturing, or related experience
• experience with export filings across relevant jurisdictions in EMEA
• OR Master's Degree in Engineering, Industrial Engineering, Business, Supply Chain Management, Operations Management, Supply Chain Analytics, or related field AND significant supply planning, operations, supply chain, indirect supply planning, technology-related supply chain, sourcing and manufacturing, or related experience
• ability to communicate effectively and collaborate with cross-functional teams to gather and process complex technical information to accurately determine export classifications
• bachelor's Degree in Business Administration, Law, or related field AND 10+ years corporate, trade, or supply chain experience
• time-management skills with the ability to handle fluctuating priorities and projects in a consistent manner without a decline in performance or advocacy
• OR Master's Degree in Business Administration, Law, or related field AND 4+ years corporate, trade, or supply chain experience
• OR Master's Degree in Business Administration, Law, or related field AND 8+ years corporate, trade, or supply chain experience
• consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex , sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances

Trade

• management
• IT Operations & Helpdesk

Current offers for the position:

Responsibility

• contributes to issue tracking through escalations, asking questions, and seeking guidance on timely resolution of issues from more experienced technicians
• coordinate with suppliers to initiate warranty claim and process failed vendor hardware devices
• you will initiate warranty claims and process returns on failed equipment
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• complies with security and data management procedures and policies with guidance from other technicians and completes the required security training
• develop working knowledge of stock control and inventory management practices and procedures
• maintains a strong client focus to understand the impact of their work when completing tickets and assigned tasks
• ensure accurate documentation of incoming and outgoing deliveries as well as records
• become familiar with guidelines set by Microsoft contractual agreements with suppliers and maintain a strong customer focus
• perform cycle audits and data corrections to ensure all inventory controls are met
• has pride and a sense of accountability for the service quality, completeness, and ownership of the data center facilities
• perform assigned tasks and escalate issues during high-volume work activity or escalation-based situations under the guidance of more experienced Data Center colleagues
• data Center Operations
• help to reconcile and report inventory discrepancies
• performing the manufacturing processes to the defined specs. with guidance from an engineer, lab manager, or other technicians
• embodies our culture and values
• participates in daily safety briefings, completes required training aligned to the role and workload including safety training, complies with safety procedures
• as a Microsoft Data Center Inventory & Asset Technician , you will perform cycle audits, execute incoming/outgoing deliveries, coordinate security escorts for third-party vendors, and document inbound and outbound deliveries as instructed by management
• demonstrates an applied understanding of standard processes and procedures for preparing, installing, performing diagnostics, troubleshooting, replacing, and/or decommissioning equipment
• ensure detailed physical inventory tracking and staging
• assisting in validating that manufacturing equipment is operating within expected parameters with guidance from an engineer, lab manager, or other technicians
• completes assigned tickets efficiently and in alignment with Key Performance Indicators while meeting established Service Level Agreements with guidance from other technicians
• this includes information processing, packaging, shipment, and receipt of return for Return Merchandise Authorization devices following all Service Level Agreements related to RMA warranty process
• asks questions when they do not have required information
• performing manufacturing quality inspections to document process outcomes with guidance from an engineer, lab manager, or other technicians
• this opportunity will allow you to build working knowledge of inventory management principles, warranty process management, data bearing device destruction, and advance your career in the process
• complies with Data Center Services business unit and service-level policies, procedures, and deadlines with guidance from other technicians
• complies with Data Center Services business unit and service-level policies, procedures, and deadlines
• microsoft’s mission is to empower every person and every organization on the planet to achieve more
• comply with all security and data management policies
• as employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals
• contributes to a positive and effective team environment by sharing information with others, contributing to regular team meetings, asking questions, and staying apprised of the status of others' work
• service Delivery
• embody our culture and values
• microsoft’s Cloud Operations & Innovation is the engine that powers our cloud services
• receiving guidance from an engineer, lab manager, or other technicians to determine which process tasks to perform, and achieving the agreed levels of operational throughput per shift
• our infrastructure is comprised of a large global portfolio of more than 200 Data Centers in 32 countries and millions of servers
• our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide
• receives guidance and supervision to develop an understanding of standard processes and procedures for preparing, installing, performing diagnostics, troubleshooting, replacing, and/or decommissioning equipment
• decommissions hardware for simple changes and refreshes following standard procedures seeking clarification and guidance from more experienced technicians as needed
• proactively shares relevant information to enable efficient workflow and mitigate the impact that changes to their area of work will have on others
• with environmental sustainability and optimization at the forefront of our data center design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider
• under the supervision of more experienced Data Center colleagues, destruction of data bearing devices following all Service Level Agreements and Microsoft policies
• follows procedures to communicate, report, and escalate incidents to appropriate Microsoft data center operations management and Technician Leads
• provides guidance to technicians troubleshooting issues
• confirming optical fiber geometries by taking images and comparing readings against established test cases with guidance from an engineer, lab manager, or other technicians
• managing Services
• complies with security and data management procedures and policies with guidance from other technicians and completes required security training
• completes assigned tickets efficiently and in alignment with expectations for Key Performance Indicators per task type while meeting or exceeding established Service Level Agreements , with minimal guidance from other technicians
• decommissions hardware for simple changes and refreshes following standard procedures with minimal guidance
• recording manufacturing data and assisting with basic analyses to identify bugs, defects, or failure rates with guidance from an engineer, lab manager, or other technicians
• contributes to issue tracking through escalations by asking questions and seeking guidance on timely resolution of issues from more experienced technicians
• follows procedures to communicate, report, and escalate incidents to appropriate Microsoft data center operations management units, Technician Leads, and engineering specialists
• documenting daily progress and recording manufacturing throughput with links to spreadsheets, photos, and/or other supporting documents with guidance from an engineer, lab manager, or other technicians
• each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond
• prepares, stages, sets up, and performs basic startups and shutdowns for hardware according to specifically written instructions provided via checklists, guides, standard protocols, emails, guidance from other technicians, and direction from management
• prepares, stages, sets up, and performs startups and shutdowns according to specific instructions provided via checklists, guides, standard protocols, and emails; assists and provides guidance to other technicians to complete challenging or complex tasks
• develops an understanding of cross-functional processes to support partnerships with internal and external stakeholders

Requirements

• completed High/Secondary School, GED, an apprenticeship/vocational qualification, or equivalent experience and basic knowledge of computer hardware and components
• high School Diploma AND experience or an internship in inventory management, retail, warehouse management, or a related field OR equivalent experience
• completed High/Secondary School, an apprenticeship/vocational qualification, or equivalent experience AND basic knowledge / experience of computer hardware and components
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• ability to commute to a daily work in Slough
• experience in supporting IT equipment or related technology
• high school diploma, GED, or equivalent and basic knowledge of computer hardware and components
• working experience supporting IT equipment or related technology
• required Qualifications
• high School Diploma AND an internship in inventory management, retail, warehouse management, or a related field
• microsoft is an equal opportunity employer
• OR equivalent experience
• if you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations
• we also consider qualified applicants regardless of criminal histories, consistent with legal requirements
• relevant technical experience OR formal training in a technical trade AND technical experience in a similar industry OR Associate's degree in Engineering or a related field
• significant and relevant technical experience OR formal training in a technical trade AND relevant technical experience OR Associate's degree in Engineering or a related field AND relevant technical experience
• benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work
• 2+ years' experience supporting IT equipment or related technology
• consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex , sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances
• applicable certifications: CompTIA , Basic Structure Cabling
• all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex , sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances
• if you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form

Earnings for position technician

Current offers for the position: