MICHELMORES LLP is looking for employees for positions:
business development executive
Working hours
full-time | Permanent
Responsibility
as our clients’ needs change and evolve, so do we
we are recruiting for a Senior Business Development Executive to help build on the team's existing strengths, and to help embed our new strategy, Destination 2030, and our new brand
it is a really exciting time to be a part of the team as the new brand will help us to leverage an already strong reputation in our regional, national and international markets
if you are progressive, creative and collaborative, join us on the journey - and help us, together with our clients, to navigate the challenges ahead, and build a more positive future
we really care about what we stand for and want to move forward together
we are a flexible, friendly and inclusive organisation with as clear a focus on fresh thinking as we have on growth and success
we value and nurture our people’s potential and inspiration and give them a creative, open and collaborative environment in which to develop a career and succeed
the role will drive revenue-generating and reputation-enhancing activities across the business
Requirements
strong interpersonal skills; effective communicator at all levels
demonstrate self-confidence, initiative and be an innovative thinker to suggest alternative approaches
A commercial, pro-active and positive approach to work
excellent organisational skills, demonstrable examples of multi-tasking and an ability to juggle competing and changing priorities
high attention to detail
ability to work independently as well as a team player, prepared to go the extra mile in supporting colleagues
must be self-motivated, committed to working towards goals with strong enthusiasm and a desire to provide high levels of client service
credit controller
Working hours
full-time | Contract
Responsibility
central to our culture is our nurturing, friendly and flexible environment which genuinely allows our people to grow and flourish
we are a flexible, friendly and inclusive organisation with as clear a focus on fresh thinking as we have on growth and success
in this role you will work with the Business Manager in taking full responsibility for the total debtor ledger
we value and nurture our people’s potential and inspiration and give them a creative, open and collaborative environment in which to develop a career and succeed
as a firm we strive to be more understanding, more flexible and less prescriptive about how we enable our people to succeed in their roles
we’re always thinking about how we can improve what we do, moving forward, together. From day one we encourage people to believe that there’s no such thing as a bad idea and creativity and innovation is highly prized throughout the Firm
are you keen to find an exciting new role where you will be part of a dynamic, forward-thinking, agile team? If so, come and join us on the journey
why Michelmores? Michelmores is the destination law firm for the ambitious, the imaginative and the distinctive. We help enterprises and individuals navigate change to find a positive future
Requirements
strong interpersonal skills; effective communicator at all levels
effective problem solving and good negotiation skills
good analytical skills
A commercial, pro-active and professional approach to work
ability to work within a team and to communicate with all levels across the Firm
must be self-motivated, committed to working towards goals with strong enthusiasm and career commitment
understand the importance of confidentiality and use of discretion
must be flexible, successfully adapting to changing demands and conditions
receptionist / administrator
Working hours
full-time | Permanent
Language
english
Responsibility
as our clients’ needs change and evolve, so do we
we really care about what we stand for and want to move forward together
we are a flexible, friendly and inclusive organisation with as clear a focus on fresh thinking as we have on growth and success
we value and nurture our people’s potential and inspiration and give them a creative, open and collaborative environment in which to develop a career and succeed
our business services teams are continuously looking for ways to innovate and attract and retain the best clients and the brightest people
central to our culture is our nurturing, friendly and flexible environment which genuinely allows our people to grow and flourish, both professionally and personally
are you keen to find an exciting new role where you will be part of a dynamic, forward-thinking, agile team? If so, come and join us on the journey
in this role you will provide efficient and effective front of house service for the London office and administrative support as part of the Support Hub
Requirements
excellent client focus and commitment to deliver excellent service
effective communicator at all levels
excellent telephone manner
ability to work within a team
effective problem-solving skills, demonstrate initiative and be an innovative thinker
excellent interpersonal skills - ability to form great relations with people at all levels in the organisation and external parties and clients
positive, enthusiastic and proactive approach to work
an understanding of confidentiality and data protection, and the use of tact and discretion
finance administrator
Working hours
full-time | Permanent
Requirements
experience of working in a client facing role
demonstrable experience of consistently delivering exceptional customer service standards
desirable - a minimum of 18 months experience in residential/ financial property legal sector work
enthusiastic, friendly team player
excellent attention to detail
'Can do' approach to work
excellent organisational skills
ability to manage conflicting priorities and deadlines in a flexible and proactive way
Responsibility
understand the obligations relating to client accounts and ensure that the preparation and service of bills complies with Solicitors Accounts Rules
adhere to the Solicitor's Regulation Authority Client Care directive and ensure the client care documentation is issued at the relevant time
managing Financial Reports
ensure the confidentiality and security of all firm and client documentation and/or information
compliance with internal policies and procedures, ethical standards and regulatory requirements
managing and actioning fee earner Blue Reports
reconciliation of client ledgers
receptionist
Working hours
full-time | Permanent
Language
english
Requirements
previous experience in a professional services administrative support role is essential
excellent organisational and time management skills
able to communicate with all levels across the Firm effectively
excellent telephone manner
Responsibility
collecting and delivering of DX from local DX office
ensuring that all incoming calls to the switchboard are answered swiftly and efficiently and transferred to the correct extension
frank the post ready for collection
any other reasonable tasks or duties which will assist the efficiency of the Department
clearing meeting rooms immediately after meetings have finished
actively contribute to team meetings
meeting and greeting visitors to the London office and providing an excellent front of house service
ensuring the general tidiness and cleanliness of the meeting rooms and kitchen
client manager
Working hours
full-time | Permanent
Responsibility
manage the Client Relationships Team
take ownership of the end-to-end client experience
assist with the conduct of key client relationship reviews
share client relationship management best practice
work with the CRM Executive to ensure effective measurement, analysis and reporting of key client, referrer and prospect relationships
prepare regular progress reports for internal and external stakeholders using key account metrics
ensure robust client listening is in place across the Firm to measure & monitor performance and seek ways to improve the client experience
work collaboratively with the Senior Business Development Manager and the Senior Communications Manager to ensure campaigns & communications are tailored effectively to clients' needs
Requirements
experience of client relationship management, preferably in professional services
experience of managing people
robust and confident in challenging the status quo, and suggesting alternative approaches
experience of working and collaborating with senior stakeholders
flexible - able to juggle multiple deadlines and changing priorities
A team player – ability to build collaborative working relationships with colleagues to achieve desired outcomes
degree qualified desirable and 4-6 years of BD/client relationship experience
expert understanding of CRM systems
events executive
Working hours
full-time | Permanent
Responsibility
typical events will include seminars, webinars, conferences, lunches, dinners, tours and networking events
assist in the planning, delivery & follow-up of virtual and in-person events from proposal to completion, on time and within budget
maintain event databases and ensure the Firm's CRM system is updated accordingly
assist with other events admin related tasks
Requirements
2-3 years' event organisation experience
flexible - able to juggle multiple deadlines and changing priorities
experience of working in professional services would be beneficial but is not essential
A team player – build collaborative working relationships with colleagues and suppliers to achieve beneficial outcomes
excellent communication skills – both written and verbal
proactive, committed and positive in approach to work
desire to provide high levels of service, ensuring work is of high quality and right first time
must take ownership and use initiative
caretaker
Working hours
full-time | Permanent
Requirements
relevant experience of working as a caretaker, and or tradesperson background
understanding of Health and Safety at Work
A good standard of general education
trade qualification
clean, valid driving licence
capable of working to busy schedules
capable of using own initiative and working unsupervised
A strong commitment to high quality customer service
Responsibility
to undertake any ad-hoc cleaning as requested by the Facilities Manager
to dispose of waste materials in a safe, hygienic manner ensuring that it is available for collection by the contractor when required
undertake Legionella / water temperature testing and system flushing as required
to look after the firm's van, including monthly checks of engine oil and water, and general cleanliness inside and out
pa
Working hours
full-time | Permanent
Requirements
recent substantial experience in legal support
recent experience in diary management and the ability to multi-task
fast, accurate typing skill
recent experience of working to compliance and file maintenance procedures is advantageous
Responsibility
organise client events / seminars in conjunction with Marketing, attending to meet and greet clients where appropriate
legal secretary
Working hours
full-time | Permanent
part-time | Permanent
full-time | Contract
Requirements
recent substantial experience in legal support
recent substantial Real Estate experience in legal support
recent experience in diary management and the ability to multi-task
fast, accurate typing skill
recent experience of working to compliance and file maintenance procedures is advantageous
Responsibility
our Exeter office is seeking a Legal Support Assistant to join our busy Business department on a part time contract working Monday - Wednesday, providing professional support for lawyers within the department
organise client events / seminars in conjunction with Marketing, attending to meet and greet clients where appropriate
collate information for preparation of regular client updates or reports as and when required