MERLIN ENTERTAINMENTS Salary
Rating of the company
based on 0 evaluations
3 reviews in total
Poole
LINK HOUSE 25 WEST STREET POOLE BH15 1LD ENGLAND
Rating of the company
based on 0 evaluations
3 reviews in total
Earnings on positions in MERLIN ENTERTAINMENTS
Estimated salary
£ 2083
Median salary at MERLIN ENTERTAINMENTS
£ 1920 Lowest salary
£ 3100 The average salary
£ 8333 Highest salary
MERLIN ENTERTAINMENTS is looking for employees for positions:
cleaner
Responsibility
- the nights team are also responsible for the safety of our guests in the event of fire evacuation
- the role is diverse from cleaning guest & employee restrooms, to checking in late arrivals
product manager
Responsibility
- this role reports to the Global Head of Optimisation and Delivery and isresponsible for optimising and delivering improvements to Merlin's websites
general manager
Requirements
- degree or equivalent and relevant qualifications/experience
- experience as General Manager or similar level is essential
- proven leadership skills with ability to manage leaders
- experience of running and performing budgeting or forecasting processes
- commercial acumen
- excellent analytical ability with a good attention to detail
- we’re looking for a dynamic, driven leader with the vision and skills to inspire teams and deliver exceptional results. You’ll bring a commercial mindset, operational expertise and a passion for conservation and community
- we’re looking for a dynamic, driven leader with the vision and skills to inspire teams and deliver exceptional results. You’ll bring a commercial mindset, operational expertise, and a passion for conservation and community
Responsibility
- deliver world-class guest experiences that inspire and educate, ensuring visitors leave with lasting memories
- deliver budgeted financial targets ensuring appropriate cost and revenue control is exhibited throughout the financial year
- champion health, safety and security, creating a safe, magical environment for every guest and team member
- champion health, safety, and security, creating a safe, magical environment for every guest and team member
- define and implement strategy to improve profitability and brand consistency within all commercial areas of the attraction
- lead a passionate, diverse team, fostering collaboration and celebrating success
- manage direct reports to deliver consistently against their respective priorities and areas of focus
- develop and execute innovative marketing and business strategies
Education
- bachelor’s Degree: Desirable in business, management, or marketing
- flexibility: Must be willing to work flexible hours, with regular weekend work as the standard
- driver’s License: A valid driver’s license is required
- willingness to Travel: Must be open to traveling locally, regionally, and internationally as necessary
- guest Service Expertise: A strong background in customer service is essential. Experience working with children and families is preferred
call centre advisor
Trade
- customer Service
- Customer Service
Working hours
- full-time
Salary
- salary
Requirements
- the ability to remain calm and composed sets you apart, allowing you to thrive in the excitement of challenging moments
- an upbeat and approachable personality will make you an invaluable part of our team
- be 18 years of age or over
- meticulous attention to detail ensures nothing escapes your notice, elevating our standards of excellence
- be able to remain calm under pressure
- have good organisational skills
- have the ability to write emails
- be a team player
Responsibility
- creating AWESOME bookings for our amazing guests
- chessington World of Adventures Resort, Leatherhead Road, Chessington, KT9 2NE
- amending bookings
- you’ll immerse yourself in a thrilling role, whilst ensuring a lightning-fast response rate in alignment with our exceptional standards
- £12.30/hour
- various start dates available
- understanding and providing information on our 5 Resorts and multiple off-site hotels
- you’ll join forces with your fellow team members, working collaboratively to meet both personal and team qualitative and quantitative targets
manager
Requirements
- bachelor's degree in HR, Business Administration, or a related field; HR certification preferred
- extensive experience in Employee Relations, with a strong track record of leadership and case resolution
- in-depth understanding of employment law, investigations, and policy implementation across multiple jurisdictions
- prior experience within an HR shared services model, including managing SLAs and KPIs
- excellent verbal and written communication skills, with the ability to comfortably communicate with all levels of the business
- bachelor's degree in business, finance, economics, or related field. MBA or advanced degree preferred
- strong working knowledge of case management systems
- numerate with the ability to analyse data
Responsibility
- support ER cases, share updates, and ensure aligned service delivery
- stay updated on best practices in presentation design and storytelling
- manage the end-to-end ER service framework, driving operational efficiency and quality
- this is a high-impact leadership opportunity to influence workplace culture, shape policy, and champion fairness, consistency, and compliance across our business
- identify opportunities for process improvements to drive organizational excellence
- stay informed on industry trends, emerging technologies, and best practices
- reporting Master: Collate accurate loss KPI figures, providing detailed analysis and action plans to minimise losses
- conduct research and analysis to meet project objectives and deliverables
actor
Requirements
- someone who is outstanding at performing scripts and character acting
- strong vocal control, and a willingness to take direction and implement feedback
- knowledge of voice control and taking direction to deliver consistently high standard shows
- performance skills that could be utilised to create memorable experiences for our guests
- A BA or equivalent in Acting, Performance, Performing Arts, Theatre or similar
- to be considered please attach your acting CV and up-to-date head shots
- to be at least 18 years or older
Responsibility
- our Trainers work hard to make sure that our cast are consistently delivering freakishly high standard shows, so we’ll need you to adopt any directions given
operations director
Requirements
- the Resort Operations Director should bring significant experience in the visitor attractions, hospitality, or entertainment sectors, particularly in managing high-footfall environments
- experience in leading large, multi-functional teams within visitor attractions, hospitality, or entertainment sectors, particularly in managing high-footfall environments
- direct experience overseeing multi-functional teams is crucial
- deep understanding of driving guest experience and building employee engagement and satisfaction through targeted coaching and development activity
- A proven ability to manage daily operations with a guest-first approach is required
- previous experience of contributing to strategic planning, such as attraction master planning aligning operational improvement with long-term business objectives
- internal and external stakeholders at all levels
- ability to provide insight into and execute long-term business strategies that drive growth and profitability
Responsibility
- take full ownership of daily operations, especially those with direct guest exposure
- drive engagement initiatives to ensure a motivated workforce
- ensure the resort is fully operational and ready to meet guest expectations. Oversee the preparation of all zones, attractions, and public areas. Drive continuous improvement in operational KPIs and guest satisfaction
- provide coaching, training, and development opportunities for team members, supporting their personal and professional growth
- collaborate with the Security & Incident Manager to maintain rigorous safety protocols and ensure compliance with legal and regulatory requirements across all operational areas, including crowd control during special events and event management
- implement a succession management plan for operational staff
- monitor and analyse operational metrics, guest feedback, and KPIs to drive continuous improvements. Maximize guest throughput, reduce wait times, and minimize downtime, ensuring prompt resolution of operational issues
- assist in the planning and execution of special events to increase guest volume and revenue. Work with stakeholders to ensure effective traffic management and contribute to neighbourhood plans and other resort-related projects
communications manager
Responsibility
- leading public relations and media activity for our Rest of Gateway attractions, ensuring consistent messaging across brands
- managing crisis and issue responses, working closely with senior leaders to protect Merlin’s reputation
- supporting stakeholder engagement, from local authorities to community groups, showcasing our attractions' positive impact
- driving internal communications, ensuring our teams are well-informed and inspired
Requirements
- A strategic communicator – experience in PR, corporate communications, or media relations
- previous experience managing internal communications and leading a small team, ideally in a fast-paced global setting
- A crisis-handling pro – proven ability to navigate complex issues while keeping cool under pressure
- exceptional written and verbal communication skills
- A stakeholder engagement champion – comfortable liaising with journalists, local officials, and internal teams alike
- proven track record of delivering impactful and concise communications to diverse audiences
- an exceptional writer and storyteller – able to craft compelling narratives that resonate with different audiences
- comfortable working closely with, and confidently advising, senior stakeholders
gardener
Requirements
- level 2 Horticulture qualification
- an enthusiastic individual with the ability to work in a team and interact with guests
- full UK Drivers Licence
- good knowledge of plants and a good understanding of horticultural techniques such as pruning, turfing, ground preparation and winter protection
- NVQ Level 2 in Horticulture or equivalent with some experience working in a horticultural role using a full range of maintenance machinery, is desirable
- PA1/PA6 in safe use of pesticides and other NPTC/Lantra certificates would be advantageous, but not essential, as an excellent training programme is provided
- be able to demonstrate a practical understanding of health & safety and be aware of the importance of safe systems of work
lifeguard
Requirements
- hold a current NPLQ qualification
- ideally hold a First Aid or Emergency Aid at work Certificate
- be able to clearly communicate to our guests and your colleagues
- you will have a good working knowledge of the PSOP and Health & Safety requirements of the area
- passionate about pool safety
- all we need you to come with is the right positive attitude, enjoy working as part of a team and in a fast-paced environment, and be able to deliver a jawdropping experience to our Guests
Changes in earnings for the position manager
01K £2K £3K £4K £5K £6K £
01K £2K £3K £4K £5K £6K £
6.7K £
2024
2.9K £
2025
Changes in earnings for the position merchandiser
01K £2K £3K £4K £5K £6K £
01K £2K £3K £4K £5K £6K £
6.7K £
2024
2.9K £
2025
Data based on job offers published by the company
Earnings on positions in MERLIN ENTERTAINMENTS
Average salary in this position
Average salary in this position in the country
National average salary
2950 £
Average salary in this company
3100 £