MERITEC Salary

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  Skipton
MERITEC HOUSE, ACORN BUSINESS PARK, KEIGHLEY ROAD SKIPTON BD23 2UE
TIN: 03224622
  IT-Services
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Earnings on positions in MERITEC

MERITEC is looking for employees for positions:

it technician

Working hours

  • full-time | Permanent
  • full-time

Requirements

  • helpdesk
  • networking
  • 1-3 years’ experience in a similar Helpdesk / IT Support role
  • microsoft 365 - Teams administration
  • customer focused
  • experience of providing support in a Windows 10 environment
  • microsoft 365 Endpoint
  • can-do attitude

Salary

  • salary

Education

  • bachelor's

Responsibility

  • working as a member of the Helpdesk team to deliver 1st and 2ndline support
  • working as a member of the Helpdesk team to deliver 1st and 2nd line support
  • timely response to Helpdesk calls, ensuring SLAs are met
  • ensure Helpdesk SLA’s are met whilst maintaining a high level of customer satisfaction
  • ensure high level of customer satisfaction from the Helpdesk support team
  • upgrade of ESB and Umbraco instances in a timely manner
  • timely updates of ESB & Umbraco instances
  • regular patching of operating systems and supporting software

National average salary

2950 £