MEDIC MENTOR in Colchester Salary

GROUND FLOOER SOUTHWAY HOUSE 29 SOUTHWAY COLCHESTER CO2 7BA ENGLAND

MEDIC MENTOR
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MEDIC MENTOR is looking for employees for positions:

customer service advisor

Working hours

  • full-time | Permanent

Salary

  • salary

Education

  • bachelor's

Responsibility

  • processing and acknowledging student/parent programme orders
  • using email, telephone to liaise with students, parents and education staff
  • recording attendance data, updating programme enrolment with new students and providing certificates of completion to students
  • answering the phone and dealing with enquiries
  • participating in staff training and development
  • working cooperatively as part of a close team
  • setting up and maintaining the student filing system
  • any other duties pertaining to this post

Requirements

  • this role will suit applicants with proven experience administration and/or customer service
  • experience with accurate data entry and administration is essential
  • proven ability to prioritise workloads, meet deadlines and work as part of a team
  • confident communicator with written and verbal communication
  • be a good team worker demonstrating loyalty and commitment to the organisation and team members
  • communicate professionally and clearly
  • ability to follow a template email but be able to customise it appropriately for the needs of the customer
  • is meticulous and has attention to detail when replying to email or recording data on spreadsheets