MARWOOD GROUP is looking for employees for positions:
operations manager
Working hours
full-time
Salary
salary
Responsibility
control and monitor all hire and sale desk functions for productivity, negotiation, compliance and accuracy
control and monitor the systems for plant examinations, repairs and cleaning
control and monitor transport functions for efficiency and cost effectiveness
purchase materials required for the day to day running of the depot e.g., office supplies, cleaning materials etc
job Title: Depot Operations Manager
control and monitor and action any invoice queries received from the accounts department
reporting to: Regional Manager
responsible for: Office Staff; Yard Operatives
Requirements
minimum 3 years experience working in the construction/hire industry in a managerial level role
strong customer service background
strong team leadership and organisational skills
excellent communicator both verbally and written
rounded education including industry related qualifications
fabricator welder
Working hours
full-time | Permanent
Responsibility
complete repairs and refurbishment to Marwood external customer owned equipment with and without the aid of engineering drawings
assemble & fabricate including all cutting to size & welding to BS 4872 Part 1
undertake the repair and testing of company and/or customer owned lifting chains and/or lifting equipment in line with current legislation
ensure all paperwork is fully & accurately completed
undertake repairs, fabrication and general workshop duties as allocated by the Workshop Foreman and the assigned job card by applying all general workshop disciplines including welding, cutting, grinding, etc
complete, record and submit to the Workshop Foreman, using the appropriate paperwork all final inspections, check sheets and test records
manufacture, repair or refurbish a range of Marwood owned equipment that comply with issued engineering drawings, ensuring the product produced, repaired or refurbished are to the specifications detailed, whilst achieving cost and quality objectives
ensure Repair job sheets are signed and dated and all relevant information is entered once work is completed
sales support administrator
Working hours
full-time | Permanent
Salary
salary
Responsibility
maintain contact with existing customers to ensure customers are kept informed and updated of any new products or services
send current literature and introductory letter to new customers
to achieve daily call targets and complete call reports on our Syrinx hire/sale system for all telephone sales calls
maintain a record for all customers contacted
call and update external sales leads system , passing on relevant information to your Sales Representative and Area Sales Manager
support and monitor the activity of the Area Sales Representative and be fully aware of Area Sales Representative area rota
make follow up calls from Area Sales Representative’s call reports
job Title: Sales Support Administrator
Requirements
minimum 1 year experience working in sales or customer service within a service industry
strong customer service background
strong administrative and organizational skills
excellent communicator both verbally and written
customer service advisor
Requirements
customer Service
data Entry
processing
customer Services Executive
front of House Assistant
enquiries Assistant
technical Support Assistant
enquiries Advisor
Salary
salary
Responsibility
in this busy role, you will use various software systems to process quotations, hire/sales orders and off hires and will be happy to assist with the resolution of queries to ensure the best possible customer experience
sales representative
Working hours
full-time | Permanent
Salary
salary
Responsibility
establish a good working relationship with customers
maintain a six weekly call rota of the operational area
make an average of 12 sales calls a day
to supply customers with information and advice on the suitability of equipment available for both hire and sale
examine specified equipment on site for thorough examination certificates
to establish as much general information as possible on all site and office calls. Complete call reports accordingly
to call on customers and potential customers by appointment, organized by sales support staff
to cold call on existing customers and potential customers
Requirements
preferably 2 years minimum sales experience working in the construction/ hire industry
strong customer service background and relationship building skills
self-motivated and strong organizational skills
excellent communicator both verbally and written
rounded education
credit control manager
Working hours
full-time
Responsibility
review & open new customer credit accounts and set an appropriate credit limit
continuously review current credit accounts – altering credit limits if necessary
reporting to: Group Accountant
send out pre-legal / overdue emails and letters to customers that have exceeded payment terms
oversee the day to day running of the sales ledger office
assist with cover and support of sales ledger staff when needed due to absence
credit controller
Working hours
full-time
Responsibility
main purpose of job
supervise & support team of sales ledger staff
oversee the day to day running of the sales ledger office
review & open new customer credit accounts and set an appropriate credit limit
authorise orders for companies who are over credit limit
continuously review current credit accounts – altering credit limits if necessary
monthly debtors reports
job Title: Credit Controller
hire controller
Trade
accounting
Accounting
Working hours
full-time | Permanent
Salary
salary
Responsibility
receive initial enquiry or instruction from both existing and potential customers
receive initial enquiry or instruction from Key Account Customer clients by telephone and email
to supply customers with information and advice on the suitability of plant and equipment available for hire and sale
liaise with Plant & Transport department for technical information on non standard products
liaise with the plant & transport department for technical information and prices on non-standard enquiries & products
accept and process hire/sales orders and off hires
to negotiate with customers on current product hire rates, list sale prices and non-standard product prices
pass new customer details to Accounts Department to open credit accounts