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MAJOR RECRUITMENT is looking for employees for positions:
it support engineer
it support engineer
finance director
sales support executive
mechanical technician
junior developer
maintenance fitter
structural design engineer
cscs labourers
field engineer
senior structural engineer
Working hours
full-time
Responsibility
senior 2nd Line IT Support Engineer -Hull - £28,000 to £35,000
to be successful in this role they are looking for someone who can hit the ground running in a challenging environment
ensuring all assigned tickets raised are progressed and updated, in accordance with the relevant Service Level Agreements
ensuring the customer is informed of any updates, and calls are escalated to the relevant person
building and maintaining good relationships with customer contacts
creation and maintenance of a Customer documentation and provision of training to other Support personnel on the intricacies of customer architecture
principal IT are working with a public safety business that support the emergency services across the UK. They are currently on the lookout for a Senior 2nd Line IT Support Engineer to join them on a permanent basis
provision of assistance to other internal departments to investigate ongoing customer issues
Requirements
A huge passion for IT and technology
experience in a similar IT support role is essential