MACDONALD HOTELS AND RESORTS Salary

Rating of the company

WHITESIDE HOUSE WHITESIDE INDUSTRIAL ESTATE BATHGATE EH48 2RX

TIN: SC141207

Rating of the company

MACDONALD HOTELS AND RESORTS
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£ 1760

Median salary at MACDONALD HOTELS AND RESORTS

£ 960 Lowest salary

£ 1783 The average salary

£ 4166 Highest salary

Do you believe that workers at MACDONALD HOTELS AND RESORTS are paid fairly?

Language

Working hours

Responsibility

answer incoming calls from prospective guests with a view to following through to a booking
ensure a high level of accuracy and care when dealing with customer information
we’re looking for a proactive and friendly individual to join our friendly Customer Experience Team
first impressions are lasting and as a Customer Experience Advisor, enthusiasm, empathy, passion and expertise go a long way
you’ll have a genuine interest in people engagement, be generating sales through service by answering calls, live chat and e-mails
be a fountain of knowledge about locations, features, prices etc, describing the benefits and tailoring the information to each potential guest. Keeping up to date with the latest offers and promotions provided by marketing activity
you’ll be great at building rapport with the customer to get the information you need to make the ideal recommendation
whatever their requirements, you’re keen to go the extra mile to ensure the perfect outcome for our customers

Education

Requirements

experience in a similar sales or customer service role, preferably telephone based, with a passion for working to business sales forecasts
excellent verbal and written communication
friendly and customer focused
team focused but can work on own initiative
customer service: 1 year