MACDONALD HOTELS AND RESORTS Salary
WHITESIDE HOUSE WHITESIDE INDUSTRIAL ESTATE BATHGATE EH48 2RX
TIN: SC141207
MACDONALD HOTELS AND RESORTS Premium profile inactive Premium profile inactive
Earnings on positions in MACDONALD HOTELS AND RESORTS
MACDONALD HOTELS AND RESORTS is looking for employees for positions:
customer advisor
Language
- english
Working hours
- full-time
Responsibility
- answer incoming calls from prospective guests with a view to following through to a booking
- ensure a high level of accuracy and care when dealing with customer information
- we’re looking for a proactive and friendly individual to join our friendly Customer Experience Team
- first impressions are lasting and as a Customer Experience Advisor, enthusiasm, empathy, passion and expertise go a long way
- you’ll have a genuine interest in people engagement, be generating sales through service by answering calls, live chat and e-mails
- be a fountain of knowledge about locations, features, prices etc, describing the benefits and tailoring the information to each potential guest. Keeping up to date with the latest offers and promotions provided by marketing activity
- you’ll be great at building rapport with the customer to get the information you need to make the ideal recommendation
- whatever their requirements, you’re keen to go the extra mile to ensure the perfect outcome for our customers
Education
- A-Level or equivalent
Requirements
- experience in a similar sales or customer service role, preferably telephone based, with a passion for working to business sales forecasts
- excellent verbal and written communication
- friendly and customer focused
- team focused but can work on own initiative
- customer service: 1 year
Earnings on positions in MACDONALD HOTELS AND RESORTS
Average salary in this position
Average salary in this position in the country
National average salary
2950 £
Average salary in this company
1787 £