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LESTER ALDRIDGE NOMINEES is looking for employees for positions:
engineer
engineer
support engineer
project co-ordinator
digital marketing executive
operations manager
facilities manager
paralegal
Working hours
full-time | Permanent
Responsibility
this role will also participate in a rota to visit client sites to provide IT Support in data collection and retrieval
administering and maintaining the company IT infrastructure to strict process and security standards
delivering 2nd Line support. Handle escalated calls from 1st Line
demonstrating the ability to troubleshoot and resolve complex issues
investigation, resolution and/or escalation of outstanding incidents and problems in line with the firm's SLA’s
ensure all incidents are correctly logged in line with the firms standard operating procedures
we are currently seeking a 2nd Line Engineer for our busy Bournemouth office. This role would be a full time position working within the IT team, providing support to IT and Interventions team
ensure your ticket queue is maintained in an efficient manner
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