LEGER SHEARINGS GROUP is looking for employees for positions:
group financial controller
Working hours
full-time
Responsibility
job Advert
leger Shearings Group is the UK’s largest and most successful provider of escorted coach, river and rail holidays
key Responsibilities
following our acquisition of Shearings in July 2020 and Arena Travel in 2022, our presence in both the UK and Europe has significantly increased
develop a high-performance Finance team through team management, process improvement and controls
on the back of turbulent years in the travel industry, our business is delivering significant growth and has started 2023 with record-breaking success
responsible for all aspects of reporting management and business information including reporting to various stakeholders and licensing bodies
with plans for further significant growth over the next 3 years, this is an significant opportunity to be part of our journey at a senior level
Requirements
ACCA/ACA/CIMA qualified accountant
experience of managing and coaching a large and growing team in a fast-paced environment
strong communication acumen, both written and verbal
attention to detail and commercially astute
excellent commercial understanding
experience of ERP systems, Microsoft Navision desirable but not essential
strong technical accounting and presentation skills
experience in a c. £100m turnover SME in a multi-company organisation
digital marketing executive
Working hours
full-time
Responsibility
job Advert
project manage delivery of digital campaigns
liaise with our partner on our SEO, PPC, Paid Display and Paid Social strategy
plan and implement the overall digital marketing strategy
oversee all digital marketing channels
oversee and develop email marketing campaigns
oversee customer segmentation implementation
reporting to and working with our Marketing Manager and the wider team in the development and implementation of all digital marketing for the Leger Shearings Group brands
customer advisor
Working hours
full-time | Permanent
full-time
Benefits
food vouchers
Responsibility
job Advert
Salary
salary
Education
GCSE or equivalent
Requirements
customer service: 1 year
marketing coordinator
Working hours
full-time
Responsibility
job Advert
manage the individual areas within the marketing team
manage the overall team workflow
establish guidelines and objectives
prioritise tasks based on the scope of work and timelines of multiple projects
how would you like to work for a company which specialises in making people’s holiday dreams come true?
establish project timelines and ensure all projects are delivered on time
our days are spent turning people’s holiday dreams into a reality
Salary
salary
Requirements
experience in leading a team
excellent communication skills
the ability to articulate ideas clearly and liaise with other members of the team
digital marketing manager
Working hours
full-time
full-time | Permanent
Benefits
food vouchers
Responsibility
job Advert
monitor competition and provide suggestions for improvement
oversee reporting of all digital marketing campaigns
reporting to and working with our Marketing Manager and the wider team in the development and implementation of all digital marketing for the Leger Shearings Group brands
with strong analytical skills and a background in a digital marketing environment, you will be responsible for implementing the overall strategy of our digital marketing activity for the Leger Shearings Group brands
project manage delivery of digital campaigns
Salary
salary
Education
bachelor's
Requirements
minimum 4 years' experience in digital marketing
knowledge of email marketing and comms strategies
experience with digital campaign tracking and reporting
experience of paid search and social media campaigns
experience utilising a variety of digital channels to maximise customer acquisition
knowledge and experience with online marketing tools and best practices
scientific use of data and analytics to identify any optimisation opportunities
digital marketing: 4 years
operations manager
Working hours
full-time | Permanent
Salary
salary
Education
bachelor's
Requirements
A Passenger Transport CPC is essential
excellent geographical knowledge of the UK and European network
analytical and results focussed
willing to be part of a 24 hour out of hours Transport Duty Team
decisive decision-making skills required
in-depth understanding of driver hours regulations
operational, group touring, passenger transport background
experience of managing external suppliers/coach operators to achieve business objectives
Responsibility
manage the vehicle fleet, working with our operator partners, in line with our company strategy and ambitious plans for growth
build positive and proactive relationships with both internal & external stakeholders
scope, develop and deliver structured improvement initiatives that will aid and support the working systems and procedures of the Transport & Logistics department
closely monitor customer feedback to ensure our high standards are adhered to, and promptly and proactively feedback to our operators
plan the routing of coaches and our extensive feeder network to the optimum level of efficiency, ensuring high standards of customer service and within budgetary constraints
help to improve processes and performance within the department. We welcome fresh ideas and are open to change
contribute to our tour programme by being proactive in your approach. Ensure all tours, itineraries and operational systems are delivered in a seamless and efficient way, ensuring the customer receives the optimum experience possible
responsible for all system development scopes in relation to the Transport & Logistics department
telesales
Working hours
full-time | Permanent
Benefits
food vouchers
Salary
salary
Responsibility
keep records of customer interactions, process customer accounts
call centre advisor
Working hours
full-time | Permanent
Benefits
food vouchers
Salary
salary
Education
GCSE or equivalent
Requirements
telesales: 2 years
Responsibility
keep records of customer interactions, process customer accounts
business manager
Working hours
full-time | Permanent
Salary
salary
Responsibility
to manage the day to day facilities of the sites within the LSG organisation, maintaining high standards for our teams
to monitor and manage site services and suppliers, ensuring that the required standards are achieved in a cost effective manner
to liaise with the LSG Health and Safety Manager to ensure we provide colleagues with a safe working environment
to support the Board of Directors in site and facilities improvement where required
to meet and greet visitors to the LSG Head Office site, providing the highest levels of care and service
to role model LSG Company values
any other duties consummate with the role
this is an essential role which supports both our wish to have great working facilities for our teams, while also providing key administrative support to the Board of Directors and the SLT
planning manager
Working hours
full-time
Responsibility
job Advert
join our team and contribute to our continued success and growth
develop and implement resource and capacity planning strategies to meet service level targets
forecast and analyse contact volumes, AHT , and shrinkage to determine staffing requirements
maintain accurate workforce management data and systems, ensuring real-time updates
collaborate with recruitment and training teams to ensure adequate staffing levels and skill development
monitor and analyse performance metrics, providing insights and recommendations for continuous improvement
conduct regular analysis of historical data, identifying trends and patterns to optimize resource allocation
Salary
salary
Requirements
previous experience in resource planning management within a multi-channel contact centre environment
strong analytical and problem-solving skills, with the ability to interpret data and make data-driven decisions
proficiency in workforce management tools and systems
excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse teams
proven track record of meeting or exceeding service level targets
ability to work under pressure and adapt to changing priorities
knowledge of contact centre operations, including inbound/outbound calls, emails, chat, and social media channels
experience in forecasting, scheduling, and real-time management
