LANGUAGE LINE is looking for employees for positions:
compliance officer
Working hours
full-time | Part-time | Permanent
Salary
salary
Responsibility
we are seeking a Compliance Officer to join our team to assist with the management of the Compliance function in order to ensure that the business retains all existing compliance certifications, acquires new certifications as and when required, and meets the Privacy and Information Security requirements of the Teleperformance Group
work with the Compliance Manager to ensure that personal information is used fairly and lawfully within GDPR guidelines, report any personal data security incidents immediately and abide by the Information Security Policy detailed in the Staff Handbook
responsible for assisting in the management and undertaking of all compliance activities and projects which include processing documentation and supporting GDPR and compliance related enquiries
perform audits based on regulatory and internal requirements
assist with the provision of direct support and guidance to the TP compliance team and internal and external business partners during the creation of Compliance Strategy, project execution and implementation initiatives
Requirements
compliance management: 3 years
payroll officer
Working hours
full-time | Permanent
Responsibility
you will be a self-starter, who is committed with a high focus on accuracy and able to work to deadlines
experience of using ADP payroll system and knowledge of ISO standards is desirable
we are seeking an experienced HR, Payroll and Benefits Officer to join our team to be responsible for the HR lifecycle, payroll administration and processing and employee benefits
crucial to the role is a minimum of 1-2 years' relevant experience, backed up with a payroll technician certificate or similar and minimum of level 5 CIPD qualification, or working towards
be responsible for leading on the monthly pensions administration and reconciliation to ensure that changes are processed in a timely manner, information exchange with our pension provider is accurate and seamless
assisting with regular audits and reviews to ensure data integrity and compliance within HR, payroll, and benefits systems
Salary
salary
Requirements
human resources: 1 year
payroll: 1 year
lead generator
Working hours
full-time
Salary
salary
Requirements
lead generation: 1 year
Responsibility
take personal responsibility for ensuring that personal information is used fairly and lawfully within GDPR guidelines, report any personal data security incidents immediately and abide by the Information Security Policy detailed in the Staff Handbook
sales Support: Provide support to BDMs during the sales process, including coordinating meetings, preparing sales materials, and assisting in proposal development
CRM Management: Accurately record and update all lead and prospect information in the CRM system to track progress, generate reports, and ensure accurate data
credit controller
Working hours
full-time | Temporary
Salary
salary
Requirements
accounting: 1 year
credit control: 1 year
Responsibility
take personal responsibility for ensuring that personal information is used fairly and lawfully within GDPR guidelines, report any personal data security incidents immediately and abide by the Information Security Policy detailed in the Staff Handbook
reports to: Credit Control Manager
any other duties appropriate to the position
technician
Working hours
full-time
Language
english
Responsibility
to provide hardware and software technical support to all staff – internal, external and remote users
to assist IT Manager and Systems Administrator with selected tasks and projects
to complete tasks, goals and projects as required and to deadlines
you will need to be a fast learner and also have the ability to share your knowledge with team members
to assist fellow team members
to maintain documentation and contribute to the development of better work practices within the team
you must be willing to follow policies and procedures in place and make improvements wherever possible
to maintain support levels to meet the client’s individual needs
british sign language interpreter
Language
english
Benefits
laptop
Responsibility
exciting career opportunities in the language access industry are waiting for you at LanguageLine Solutions
responds to video interpreting sessions promptly and conduct interpretation in a professional manner
exhibits excellent interpreting skills and professional attitude whilst interpreting
over its 41-year history, LanguageLine Solutions ensures the best interpreting and translation services available in the industry
whether you work in the corporate office, in one of our satellite offices, at our Interpreting Call Centers, or work from home, you can help make a difference in someone’s life every second of every day
remains impartial and unbiased while using correct protocol
manages the flow of the video-call and avoids taking over and interaction with the service user w/o client's permission
department: OPI/VRI Over-the-Phone Interpreting and Video Remote Interpreting
Education
master's
Requirements
home office should provide space for a backdrop of 5 ft by 7 ft and a desk and chair
must have access to a quiet space free from background noise or distraction
high speed Home Broadband. This internet connection should provide download speeds of no less than 5 Mbps and upload speeds of 3 Mbps
BSL interpreting: 3 years
manchester, Greater Manchester: reliably commute or plan to relocate before starting work
glasgow, Glasgow: reliably commute or plan to relocate before starting work
interpreter
Language
english
Responsibility
to work in conjunction with the UK and LanguageLine Solutions US teams to take candidates through a six stage recruitment process
overall responsibility for delivery of operational Key Performance Indicators
financial responsibility to ensure department is managed within budget
find out availability from candidates to undertake the Interpreter Skills Assessment which takes place in their target language
liaise with candidates to conduct Disclosure and Barring Service Checks and ensuring all relevant paperwork is issued and completed
assume overall responsibility for the work produced by direct reports including its accuracy and quality
ensure candidates complete all relevant paperwork and joining requirements for the New Hire Orientation
sourcing candidates who meet designated criteria to become freelance OPI Interpreters. This may require creativity and innovation when searching for rarer languages