LANGSTONE QUAYS is looking for employees for positions:
handyman
Working hours
part-time | Permanent
Salary
salary
Responsibility
carry out painting work across the resort
carrying out basic handyman work, unblocking sinks, changing lightbulbs etc
adhere to company policies and procedures and legislation relating to Health and Safety
communicate maintenance information and issues to the Maintenance Supervisor on a daily basis
ensure effective communication and good relations between the Maintenance team and other departments in the hotel
maintain a clean and tidy work area
perform all duties and responsibilities in a timely manner and to a high standard
ensure as part of the Maintenance team, you attend internal and external training on an on-going basis, complying with Health and Safety requirements in all areas
Requirements
knowledge of maintenance procedures
understanding of how things work
ability to follow a maintenance schedule
ability to lift heavy loads
physical agility
manual dexterity
excellent attention to detail
excellent communication and numerical skills
chef de partie
Working hours
full-time | Permanent
Salary
salary
Responsibility
ensure consistent and smooth running of food production
ensure that working areas are always kept clean
assist other kitchen staff as need arises
perform other administrative tasks as communicated by superiors
ensure that required standards are adhered to in the production and preparation of food – in quality, quantity and safety
work towards exceeding customer’s expectation by encouraging and promoting high level of service
ensure all dishes are prepared according to specification and served at the correct quality, portion size, and temperature
report the need for maintenance to appropriate staff
Requirements
demonstrable culinary experience in similar role
high level of creativity and ambitious to learn, grow and develop
passion for new ideas, with the ability to provide inspiration to new members of the team
great attention to detail with a high level of reliability
flexible schedule required
confident and approachable
ability to work well as a team or on a sole basis
chef: 1 year
bartender
Working hours
part-time | Temporary
Salary
salary
Responsibility
taking Food and Beverage orders
communicate to the chef’s regarding any special preferences or allergy
collecting food orders from kitchen and serving them to guests
replenishing beverages and ensuring guest satisfaction
good knowledge of cocktails, wine selection, wine service and Beer
good knowledge of menus as well as promotions / offers
responsible for inputting to the point-of-sale system any food & beverage orders
accurately totalling, processing and collecting payments
Requirements
customer Service: 1 year
bartending: 1 year
commis chef
Working hours
full-time | Permanent
Salary
salary
Responsibility
ensure consistent and smooth running of food production
ensure that working areas are always kept clean
assist other kitchen staff as need arises
perform other administrative tasks as communicated by superiors
ensure that required standards are adhered to in the production and preparation of food – in quality, quantity and safety
work towards exceeding customer’s expectation by encouraging and promoting high level of service
ensure all dishes are prepared according to specification and served at the correct quality, portion size, and temperature
report the need for maintenance to appropriate staff
Requirements
demonstrable culinary experience in similar role
high level of creativity and ambitious to learn, grow and develop
passion for new ideas, with the ability to provide inspiration to new members of the team
great attention to detail with a high level of reliability
flexible schedule required
confident and approachable
ability to work well as a team or on a sole basis
chef/ Kitchen Assistant: 1 year
night porter
Working hours
full-time | Part-time
full-time
Salary
salary
Responsibility
to greet all guests on arrival and porterage service to all guests arriving at night
to provide cover for the reception desk and ensure all duties are carried out efficiently and timely
in the absence of a Resort Manager /Deputy or Night Supervisor, must be responsible for night time emergency and evacuation procedures
in the absence of a Resort Manager /Deputy or Night Supervisor, must strictly follow all procedures for left luggage
ensure guests needs are met throughout the night
handle, follow up and communicate any comments or complaints, ensuring key information is passed over in the handover
ensure public areas of the hotel are clean and tidy
assist with preparations and setting up for the following day’s events
Requirements
confident and approachable
good team work and can work well alone
calm under pressure with the ability to prioritise
excellent selling and customer service skills
can use own initiative and problem solve
resilience and calm attitude when dealing with face-to-face complaints
operations manager
Working hours
full-time | Permanent
Salary
salary
Responsibility
recruit, maintain and develop a strong team across all food and beverage areas at the resort
drive quality and value that ensures a great guest experience, by being obsessed with high standards and hospitality
constantly review the product range to ensure quality standards are maintained
ensure strict compliance with all relevant Health and Safety legislation
ensure that the industry standard is maintained with regard to safety and hygiene
work closely with the Manager to ensure stock is replenished and kept to current levels and that stock control procedures are followed
collate and disseminate food safety alerts to all relevant areas
responsible for maintaining and helping to enforce agreed brand standards, by conducting monthly audits
Requirements
experience working within a quality Food and Beverage operation
organised with strong communication skills
strong leaderships skills and qualities
good understanding of F&B business operations, results driven and able to deliver brand standards
pasion for delivering excellent service
hospitality: 1 year
management: 1 year
receptionist
Working hours
full-time | Permanent
Salary
salary
Responsibility
to manage and demonstrate high customer care within the team to meet the service requirements of the hotel
to train staff for the full reception department in order to ensure a highly motivated and efficient team
to train all staff on float and safe procedures
recruit, maintain and develop a strong team
maximise Room Sales
ensure staff rotas are set up to manage the needs of the business
inform the Group Revenue Manager of any changes made to revenue detailed on the system
to be budget focused and to comply with departmental manning budget
Requirements
excellent customer service skills
knowledge of computers and relevant software applications with good keyboard skills
strong administration skills with a sound knowledge of MS Office
excellent verbal and written communications skills
excellent time management and attention to detail
ability to work well under pressure and to tight deadlines
reception: 1 year
supervisor/Management: 1 year
head housekeeper
Responsibility
to oversee and direct all cleaning activities to ensure high standards are maintained at all times
complete room inspections and ensure staff are consistent and trained to maintain the high standard expected
ensuring our highest standards of cleanliness and service delivery are provided to all guest rooms, public areas
train and develop all staff to a high standard and resolve any issues with performance effectively
monitor payroll costs accordingly
recruit, maintain and develop a strong team across all food and beverage areas at the resort
ensure all rotas are completed and signed off through the Forth system in line with payroll budgets
stock levels are maintained correctly, and undertake Linen Stocktakes
Requirements
willingness to undertake further training
basic training in Health and Safety including COSHH
interview skills
manual Handling
housekeeping
cleaning
experience of working to budgets and creating monthly reports
lifeguard
Language
english
Responsibility
to supervise the pool and poolside area to help ensure the safety of its users, enforcing poolside rules where necessary
to administer first aid to members/guests where necessary
to carry out regular health and safety checks such as pool tests and changing room checks
to maintain a high level of cleanliness of the poolside area
report any maintenance or member issues to the line manager
this job description is not exhaustive and the job holder may be required to carry out other reasonable tasks as specified by their manager
Requirements
must hold an up-to-date National Pool Lifeguard Qualification