LANGHILL ASSOCIATES is looking for employees for positions:
account manager
Salary
salary
Education
A-Level or equivalent
Requirements
account management: 1 year
sales: 1 year
Responsibility
the purpose of this field-based position is to sell designated product lines to an agreed portfolio of Independent customers and Corporate key accounts; veterinary practices and direct to farmers where required
ensure clear and timely follow up plan is in place and actioned
deliver call activity in accordance with agreed KPIs to achieve the required coverage and frequency with identified target customers
ensure clear and specific objectives exist for each individual call
maintain high level of expertise with the evolving portfolio of products, services, pricing, competition, market and industry trends
gas engineer
Working hours
full-time | Permanent
Benefits
company car
Salary
salary
Requirements
have a minimum of 2 years experience as a GAS SAFE Engineer
current CCN1, UNVENTED CYLINDERS CERTIFICATE, CENWAT, CKR1, HTR1
be competent at installing boilers, unvented cylinders. As well as be competent in service, maintenance and breakdowns of domestic gas boilers
commercial Gas Safe qualifications would be a great bonus
be happy to do plumbing jobs and occasional bathroom installations
enjoy repetitive and varied work
be able to think on their feet and problem solve
be a team player with good communication skills
customer service executive
Working hours
full-time | Permanent
Salary
salary
Education
GCSE or equivalent
Responsibility
liaising directly with customers by telephone, email, Live chat, and direct messaging
keep records of customer interactions and transactions
record details of enquiries, comments, and complaints
record details of actions taken
this role is an integral part in ensuring that all customer queries are responded to in a timely and professional manner
respond promptly to customer enquiries/orders
direct requests and unresolved issues to the designated resource
Requirements
outstanding communication and interpersonal abilities
customer service: 1 year
office administrator
Working hours
full-time
Salary
salary
Responsibility
Support with tender data collation/submissions
Work with the UK Sales Manager to ensure accurate sales reporting and CRM is updated in a timely manner
Identify, drive and support implementation of process improvements and efficiencies
position Reports to UK Sales Manager
Leading the coordination of ensuring customer issues are solved, complaints and enquiries are managed effectively and appropriately
Develop and maintain a marketing store, manage stocks of marketing collaterals and distribution as required
Undertake additional tasks as defined by the Line Manager and/or the Management Team
clinical lead
Working hours
full-time | Permanent
Salary
salary
Education
bachelor's
Requirements
veterinary experience: 4 years
operations manager
Working hours
full-time
Salary
salary
Responsibility
Work with the UK Sales Manager to ensure accurate sales reporting and CRM is updated in a timely manner
Collate and report competitor intelligence data and materials
Coordinate attendance and activities at exhibitions, conferences and events including booth design and/or shipping, collaterals planning, activity and socialprogramme management and booking accommodation for attendees
position Reports to UK Sales Manager
Leading the coordination of ensuring customer issues are solved, complaints and enquiries are managed effectively and appropriately
customer service team leader
Working hours
full-time | Permanent
Salary
salary
Responsibility
supports Customer Service Manager/Executive and perform management duties when manager is absent or out of office
manage day to day of the team
monitors staff productivity and performance – conduct weekly meetings with each staff member on their Zen ticket and phone call quality
provide encouragement to team members, including communicating team goals and identifying areas for new training or skill checks
assists management with new team member training
answers team member questions, helps with team member problems, and oversees team member work for quality and guideline compliance
communicates deadlines and sales goals to team members
develops strategies to promote team member adherence to company regulations and performance goals
Requirements
at least 2 years team leadership experience
understanding of product knowledge and industry experience
strong leadership skills
good and clear oral and written communication skills