LANCASHIRE DOUBLE GLAZING  Salary

LANCASHIRE DOUBLE GLAZING
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LANCASHIRE DOUBLE GLAZING is looking for employees for positions:

customer service assistant

Working hours

  • full-time

Responsibility

  • you will work alongside the Installations co-ordinator to ensure a smooth day-to-day running of the department
  • take calls from customers and help with any issues they may have
  • run the two engineers diaries for their work load each day
  • ensure all materials are ready for the following day
  • liaising day to day with the engineers for any rebooks or issues that may arise
  • lancashire Double Glazing Group Ltd supply and install windows, doors and conservatories to retail customers and are seeking a customer service assistant to work in their Installations Department
  • take card payments from customers over the phone
  • chase customers for outstanding balances owed

Requirements

  • ability to work as part of a team or on own accord
  • capable of working under pressure
  • accept and deal with calls from dissatisfied customers in a calm manner
  • be organised and good at communicating with people at all levels
  • quick to learn new computer systems
  • punctual and hard working