LAMPSY Salary
Aberdeen
UNIT 22, MURCAR COMMERCIAL PARK DENMORE ROAD BRIDGE OF DON ABERDEEN AB23 8JW UNITED KINGDOM
Earnings on positions in LAMPSY
LAMPSY is looking for employees for positions:
customer service
Working hours
- full-time | Permanent
Language
- english
Responsibility
- providing exceptional customer service by phone, email, live chat & social media channels
- maintaining high service standards and continually improving the service to our customers
- take ownership of customer issues and work with internal teams and external partners to reach positive outcomes
- perform root-cause analysis to discover ways to prevent recurring issues
- assist in developing internal knowledge and customer facing help information
- responding to complaints and escalating issues
- actively work to improve processes & workflows
Salary
- salary
Education
- A-Level or equivalent
Requirements
- previous customer service experience in a similar role
- strong communication & empathy skills, both verbal & written
- A genuine passion for helping others with a customer-centric mindset
- excellent attention to detail & problem solving abilities
- customer service: 1 year