LAMPSY in Aberdeen Salary

Rating of the company
UNIT 22, MURCAR COMMERCIAL PARK DENMORE ROAD BRIDGE OF DON ABERDEEN AB23 8JW UNITED KINGDOM
  https://www.lampsy.com
TIN: SC515129
  Manufacture
Rating of the company

LAMPSY
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Earnings on positions in LAMPSY

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LAMPSY is looking for employees for positions:

customer service

  • customer service
  • digital marketing executive
  • finance officer

Working hours

  • full-time | Permanent

Language

  • english

Responsibility

  • providing exceptional customer service by phone, email, live chat & social media channels
  • maintaining high service standards and continually improving the service to our customers
  • take ownership of customer issues and work with internal teams and external partners to reach positive outcomes
  • perform root-cause analysis to discover ways to prevent recurring issues
  • assist in developing internal knowledge and customer facing help information
  • responding to complaints and escalating issues
  • actively work to improve processes & workflows

Salary

  • salary

Education

  • A-Level or equivalent

Requirements

  • previous customer service experience in a similar role
  • strong communication & empathy skills, both verbal & written
  • A genuine passion for helping others with a customer-centric mindset
  • excellent attention to detail & problem solving abilities
  • customer service: 1 year