provide an efficient and friendly service to clients
communicate clearly and appropriately both orally and in writing
ability to negotiate with clients and other professionals to achieve the desired objectives
Responsibility
maintain files in accordance with procedure
ensure work area is tidy and report and incidents and potential risks
secretary
Working hours
full-time
Responsibility
KLS Law have significant experience dealing with complex legal matters
prepare and manage correspondence, legal documents and court papers
audio and copy typing of legal documentation to a high standard
proactive client liaison including take messages, passing on information or dealing with queries
maintain filing systems, electronically and also paper files
we are considered legal experts in personal injury, housing disrepair, court of protection, contract disputes, commercial agreements, alternative dispute resolution, medical regulationand insurance law
preparation of indexes and bundles including ebundles
our offices based in Warrington, are central and easily accessible to Warrington Bank Quay and Warrington Central train stations, only a 10 minute walk away
Requirements
knowledge and experience of relevant software applications
excellent standards of spelling, punctuation, and grammar
fast and accurate typing
previous call handling / switchboard experience is desirable
planning and organisational skills
claims handler
Working hours
full-time
Responsibility
identify potential clients that would benefit from our in-house claims services, utilising liability assessment skills and assess individual client suitability
to handle motor claims on behalf of our Broker Claims Teams, for clients who require the reporting of motor vehicle incidents to their respective insurers
manage the repair Process with the approved repair network where appropriate
to provide a claims handling service by acting as first point of contact for clients
Requirements
clear confident telephone manner
strong communication & interpersonal skills
self motivated
show good emotional control and behaviour under pressure
remains positive and enthusiastic when dealing with difficult people
takes a proactive approach to solving people and customer problems
wants to make the customer feel valued
can identify the most appropriate solution to fit the situation
credit controller
Working hours
full-time
Salary
salary
Responsibility
work effectively on the Client and Cost Management System
ensure that payments are allocated to the correct file/matter when funds are received
provide general administrative support to the Costing department
liaising with Defendant/Claimant Solicitors, Counsel and Court
provide support to the department who prepare claims for payment to the Third Party Insurers, private paying clients or other relevant bodies
ensure that bills are submitted and have been received by the relevant party, files are satisfactorily finished, disbursements paid, and files closed
receptionist
Working hours
full-time
Requirements
excellent customer service skills, providing reception duties
high level of attention to detail
organised and logical approach
excellent verbal and written skills
interpersonal skills with customer service orientation
team player
good IT skills, MS
legal Reception: 2 years
Responsibility
filing, support, photocopying and typing
dealing with post and DX
any other ad hoc duties
liaising with all departments
legal secretary
Working hours
full-time
full-time | Permanent
Responsibility
we are currently looking for an experienced Legal Secretary to work for a pool of Fee Earners
prepare and manage correspondence, legal documents and court papers
audio and copy typing of legal documentation to a high standard
proactive client liaison including take messages, passing on information or dealing with simple queries
maintain filing systems
preparation of indexes and bundles including ebundles
carry out other administrative tasks such as photocopying, scanning and collating of documents
based in Warrington, with good links to the M56 and M62 and close to both Warrington Bank Quay and Warrington Central train stations
Salary
salary
Requirements
at least 2 years spent working as a legal secretary preferably within the Personal Injury field
knowledge and experience of relevant software applications
knowledge of Personal Injury process and procedures
excellent standards of spelling, punctuation, and grammar
proven experience of producing legal documents and correspondence to a high standard
planning and organisational skills
paralegal
Requirements
repair and credit hire claims
third party intervention experience desirable
excellent negotiation and communication skills
motor personal injury cases including MOJ/OIC Portal cases preferable but not essential
analytical skills
organisational skills and effective time management
litigation experience preferable but not essential
ability to work well under pressure and meet deadlines