KEYSIGHT TECHNOLOGIES UK is looking for employees for positions:
customer service
Trade
retail
Retail
Requirements
may require some higher education or specialized training/certification, or equivalent combination of education and experience
no prior experience required
move to next level as knowledge gained and demonstrated ability to work more independently
none
Responsibility
may act as lead for team responsible for booking orders and/or processing quotes
in a factory environment, order fulfillment activities may include monitoring inventories and coordination of delivery of factory products
resolves problems by applying established policies, procedures and tactics
works on customer service administrative assignments with clearly defined objectives
performs routine administrative customer service duties using prescribed procedures
responsible for interfacing with customers, logistics, manufacturing and/or sales or service representatives to handle a variety of pre-sales or post-sales service functions
solves administrative customer service problems of limited scope and complexity
responds to and /or provides assistance to Keysight trade customer and internal customers in areas such as product/service order fulfillment processes, customer service requests such as end-to-end order status management, repair /calibration requests, product changes or returns, accounts receivable collections, invoicing requirements, contract issues/administration or lease administration
Contract type
full Time
hardware engineer
Working hours
full-time
Responsibility
our technical solutions – and our methods for creating them – help connect and secure the world
learn more about what we do and how we do it
we’re driven, collaborative, ethical, and curious, and we value all ideas, especially bold ones
and our culture extends far beyond our own walls
keysight is on the forefront of technology innovation, delivering breakthroughs and trusted insights to the world’s visionaries and innovators in electronic design, simulation, prototyping, test, manufacturing, and optimization
our corporate social responsibility efforts support our communities, nurture the next generation of engineers, and promote environmental sustainability
our ~15,000 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries
you will architect, design and develop solutions prior to delivery
Contract type
full Time
software development engineer
Working hours
full-time | Temporary
full-time | Internship
Responsibility
join us and become part of our journey as we innovate solutions that enable the Information Era and its world-changing outcomes
participate in software development lifecycle activities to deliver and validate new features
customer collaboration support
essential Skills
currently undertaking one of the following courses; Electronic Engineering, Computer Science or Mathematics oriented Degree
some software development experience
the role will involve Development, Integration and Test of the next generation Keysight platform and protocols
pro-active team member / problem solver and ability to communicate effectively
Requirements
none
Contract type
full Time
support engineer
Working hours
full-time
Responsibility
the teams are supported by global platforms focused on providing optimized, cost-effective operations and an integrated customer experience
someone who enjoys attaining high standards, collaborating effectively at all levels and getting results
they will ensure successful implementation, installation, repair, calibration and support of customers’ products and/or systems
the Keysight Global Services Organization is organized around customers with region teams focused on understanding customer requirements and offering a full services portfolio to meet their needs
builds partnerships with other support organizations to ensure a profitable revenue growth, optimizing customer satisfaction
this is an exciting opportunity for anyone with a background in technical operations management looking for their next career move to an established and successful organisation that is number one in test and measurement globally and where technical and engineering experts can thrive and develop in our dynamic environment
we are looking for someone with a passion for people management who will motivate and engage employees and who cares about meeting and exceeding customer needs
successfully act as a liaison between operations and other departments like logistics, administration, etc
Contract type
full Time
customer service coordinator
Trade
retail
administrative Assistance
Retail
Administrative Assistance
Working hours
full-time | Temporary
full-time
Requirements
typically 1 to 2 years relevant experience in an administrative role, customer facing
excellent written and verbal communication skills
team worker, with a proactive mentality
detail-oriented and organized, including follow-up
comfortable working in a complex organization with multiple tasks simultaneously
none
Responsibility
you will be interfacing with customers, logistics, manufacturing and supporting the service representatives to handle a variety of post-sales service functions
you will be handling administrative tasks requiring process and customer service knowledge, which we will train you on
our technical solutions – and our methods for creating them – help connect and secure the world
learn more about what we do and how we do it
preforming the administration support to our customers service representatives, ensure that we are managing the repair/calibration requests
we’re driven, collaborative, ethical, and curious, and we value all ideas, especially bold ones
and our culture extends far beyond our own walls
handling customer collection requests
Contract type
full Time
customer service coordinator
Working hours
full-time | Temporary
full-time
Responsibility
our technical solutions – and our methods for creating them – help connect and secure the world
learn more about what we do and how we do it
preforming the administration support to our customers service representatives, ensure that we are managing the repair/calibration requests
we’re driven, collaborative, ethical, and curious, and we value all ideas, especially bold ones
and our culture extends far beyond our own walls
handling customer collection requests
keysight is on the forefront of technology innovation, delivering breakthroughs and trusted insights to the world’s visionaries and innovators in electronic design, simulation, prototyping, test, manufacturing, and optimization
you will be interfacing with customers, logistics, manufacturing and supporting the service representatives to handle a variety of post-sales service functions
Requirements
none
Contract type
full Time
sales manager
Working hours
full-time
Responsibility
sales Enablement Program Manager
join a results-oriented team that makes an impact on worldwide sales through Keysight’s sales enablement programs
additional responsibilities include managing S1000 events for advanced technical training in the UK for Keysight’s Solutions Engineers
must have previous sales experience and Sales Enablement Experience
key Responsibilities
be part of an exciting team that manages the premier training event, Insight, for Keysight Global Sales
this role involves assisting the management team to plan, develop and execute the Insight training program, as well as managing the overall logistics, tools, and vendors with other team members
you may be optionally asked to work as a Learning Consultant or create on-demand courses for Insight
operations manager
Working hours
full-time
Responsibility
the teams are supported by global platforms focused on providing optimized, cost-effective operations and an integrated customer experience
someone who enjoys attaining high standards, collaborating effectively at all levels and getting results
they will ensure successful implementation, installation, repair, calibration and support of customers’ products and/or systems
the Keysight Global Services Organization is organized around customers with region teams focused on understanding customer requirements and offering a full services portfolio to meet their needs
builds partnerships with other support organizations to ensure a profitable revenue growth, optimizing customer satisfaction
this is an exciting opportunity for anyone with a background in technical operations management looking for their next career move to an established and successful organisation that is number one in test and measurement globally and where technical and engineering experts can thrive and develop in our dynamic environment
we are looking for someone with a passion for people management who will motivate and engage employees and who cares about meeting and exceeding customer needs
this Service Operations Manager role will be based out of Telford and will manage a team of existing supervisors and direct contributors in the Telford and Winnersh service centres
qa engineer
Working hours
full-time
Responsibility
who are we looking for
Requirements
none
customer service
Working hours
full-time | Temporary
Requirements
none
Responsibility
you will solve administrative problems requiring process and customer service knowledge
you will be in charge of
preforming the administration support to our customers service representatives, ensure that we are managing the repair/calibration requests
handling customer collection requests
assigning emails to the Customer Service representatives
you will be responsible for interfacing with customers, logistics, manufacturing and supporting the service representatives to handle a variety of post-sales service functions
job Qualifications
customer service experience in a fast paced customer service environment