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KARMIC SYNERGY is looking for employees for positions:
engineer
engineer
Responsibility
to diagnose and resolve software and hardware calls/tickets
execute software installation and deployment to computing systems if necessary
contribute updates to technical documentation, procedures and process definitions
assist infrastructure team with network and infrastructure initiatives, including both hardware and systems administration
to accurately record, update and document requests using the help desk system, maintaining a first-class level of customer service and ensuring that all customers are treated efficiently and in an appropriate manner