delivers GP through control of food costs, waste, employee meals, free food and merchandise
ensures that Health and Safety and Food Safety working practices are adhered to at all times
demonstrates patience and a positive attitude with management team and team members while delegating tasks and giving instructions
use one-to-one business reviews to discuss all aspects of P&L. Shares and implements good practice amongst others
ensure team set up to deliver a great guest experience across all areas
ensure that guest conflict is resolved in a timely, friendly and professional manner in order to achieve a satisfactory outcome
provides the team with clear direction and support
Requirements
strong communication skills with ability to motivate employees and obtain positive results
strong leadership with the ability to train, guide coach, and develop employees
proven ability to drive customer satisfaction, financial performance and team building capabilities
ability to work flexible hours
demonstrated leadership and development skills with 1 to 2 years of excellent performance standards in a restaurant or retail environment or a comparable work record, preferably in a restaurant or in the retail/hospitality industry
shift manager
Working hours
full-time | Part-time | Permanent
Responsibility
we are ambitious, growing fast and looking for individuals to join the Karali Family
we also have a laugh
we make people feel they can come and stay, just as they are, and everyone feels part of something brilliant
to pull it off we need Restaurant Shift Managers with fire in their belly who want to commit to the cause of go Whopper or go home! We treat everyone as individuals, giving you free reign to steer your career, and be the real you
Salary
salary
shift leader
Responsibility
ensure that all Team Members complete their Shift Excellence tasks for their assigned position
personally demonstrate that customer needs are the highest priority
ensure food safety, quality, and accuracy of orders
resolve customer complaints quickly while maintaining positive customer relations
assist the RGM with facility maintenance and ensure health and safety standards are followed at all times
oversee proper product preparation, rotation, portioning, cooking, and holding time
Requirements
shift management: 1 year
customer Service: 1 year
food preparation: 1 year
are You Able to Work Weekend Shifts?
restaurant general manager
Responsibility
ensure that all Team Members complete their Shift Excellence tasks for their assigned position
personally demonstrate that customer needs are the highest priority
ensure food safety, quality, and accuracy of orders
resolve customer complaints quickly while maintaining positive customer relations
assist the Team Members with facility maintenance and ensure health and safety standards are followed at all times
Requirements
restaurant General Manager or Assistant Manager: 1 year