IRON SERVICE GLOBAL UK Salary
BUSINESS LEDGER LIMITED UNIT 3, WATERSIDE DRIVE SLOUGH SL3 6EZ ENGLAND
TIN: 10618145
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Earnings on positions in IRON SERVICE GLOBAL UK
IRON SERVICE GLOBAL UK is looking for employees for positions:
support engineer
Benefits
- laptop
Language
- english
Responsibility
- provide onsite and desk side support services to end users
- troubleshoot PC related problems at the direction of CLIENT or SPOC
- troubleshoot PC related problems at the direction of CLIENT level 2 or SPOC
- complete incidents and requests within SLA in pressurized environment
- ensure tickets are updated on a daily basis
- support meeting room environment and video conferencing
- support printers, scanners and other peripherals
- support mobile devices, such as iPads, iPhones and Android devices
Education
- completion of Microsoft certifications - eg MCP, MCITP, MCSE etc
- completion of CompTIA certifications - eg A+, Network+ etc
Requirements
- individual must have good customer facing skills and be well presented
- must have experience of using a Call Logging system
- demonstrates independent and pro-active thinking
- must have good working knowledge of Windows 7/10 and related Office applications
- builds effective relationships both within the team and across the business and Professional Services
- support experience of MACs would be beneficial
- must be able to work to specified standards and required levels of deportment, conduct, and sound ethical workplace practices
- knowledge of mobile devices, in particular Androids and iPhones