service technician
Responsibility
- ensure that all equipment is serviced and repaired to the specified standards
- maintain a high level of customer service, and establish new customer relationships when opportunities arise
- support conferences and other marketing events as required
Show more +7 - perform equipment demonstrations to customers and carry out training on new equipment sales
- carry out effective and economical route planning of assigned service runs
- control and maintain personal spares kits and tool kit
- carry out planned preventative maintenance servicing, providing repair solutions to all reported faults, and completing installations and relocations as scheduled by the Service Manager
- maintain both written and electronic service and stock records accurately
- effectively utilise company ICT systems; which includes the IPRS stock database and intranet
- to undertake any other duties compatible with the grading of the post, as required
Requirements
- technically competent in both mechanical and electrical disciplines
- NVQ Level 2 or 3 – Engineering Maintenance
- experience of electro-mechanical fault finding
Show more +3 - A minimum of 2 years experience working in an electro-mechanical service environment
- experience of working in a customer focused organisation
- QUALIFICATIONS, TRAINING AND EXPERIENCE: Essential, Desirable
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