at iPipeline, you’ll play a major role in helping us to provide best-in-class, transformative solutions
to manage iPipeline’s telephone sales team
we value different perspectives and are committed to creating an environment that embraces diverse backgrounds and fosters inclusion
build call centre call campaigns
align with Product and Marketing to ensure cross team support for campaigns
manage individual’s performance within the call centre
as a market leader, iPipeline combines technology, innovation, and expertise to deliver ground-breaking, award-winning software solutions that transform the life insurance, protection, and financial services industry
to identify relevant campaigns to deliver these targets, planning for the team and overseeing Implementation
Requirements
excellent understanding of the Financial Services Market, particularly Distribution market
target Driven and self-motivated
the ability to represent iPipeline Limited professionally and competently internally and externally
excellent communication skills
established credibility at a senior level within iPipeline
excellent networking skills
excellent negotiation skills
demonstrable management skills
senior engineer
Working hours
full-time
Responsibility
at iPipeline, you’ll play a major role in helping us to provide best-in-class, transformative solutions
support the management of the software development tools used by the development team and ensure they are scalable and failure proof
we value different perspectives and are committed to creating an environment that embraces diverse backgrounds and fosters inclusion
lead / support IT automation initiatives
deliver Infrastructure as code and automation
automate parts of the release process using scripts and other appropriate tools
as a market leader, iPipeline combines technology, innovation, and expertise to deliver ground-breaking, award-winning software solutions that transform the life insurance, protection, and financial services industry
solve business problems using innovative IT solutions
senior software engineer
Working hours
full-time
Responsibility
at iPipeline, you’ll play a major role in helping us to provide best-in-class, transformative solutions
working in project teams and delivering SSG implementation to clients
we value different perspectives and are committed to creating an environment that embraces diverse backgrounds and fosters inclusion
following a project plan and delivering tasks in a timely manner with meeting quality standard
providing sophisticated solutions to clients on a range of platforms
working with Business Analysts to deliver new functionality and resolve defects
as a market leader, iPipeline combines technology, innovation, and expertise to deliver ground-breaking, award-winning software solutions that transform the life insurance, protection, and financial services industry
writing code in C#, HTML and JavaScript
Requirements
solid experience in enterprise level system development
experience working in modern .Net applications
practical, hands-on experience of C#, HTML, JavaScript, Restful service, MVC and React/Angular
hands-on experience in SQL and performance optimisation
applying Solid principles in daily work
proactive, organised and able to own tasks from design to delivery
about iPipeline
customer advisor
Working hours
part-time
Responsibility
at iPipeline, you’ll play a major role in helping us to provide best-in-class, transformative solutions
we value different perspectives and are committed to creating an environment that embraces diverse backgrounds and fosters inclusion
recording all call details accurately in our customer database, detailing both issue and resolution in a clear and consistent manner
as a market leader, iPipeline combines technology, innovation, and expertise to deliver ground-breaking, award-winning software solutions that transform the life insurance, protection, and financial services industry
maintain an effective working relationship with other team members and departments
with one of the industry’s largest data sets, we help advisors and agents automate, digitally optimize, and grow their business to better secure the financial futures of their clients
part-Time 1200-1700 Monday-Friday
we’re passionate, creative, and innovative, and together as a team, we continue to advance, accelerate, and expand the reach of our technology
Requirements
customer service background or experience
A good understanding of internet browsers and basic features is an advantage but not essential
understanding or experience within the Insurance market, again not essential
about iPipeline
iPipeline is proud to be an Equal Opportunity Employer
we are committed to building a supportive and inclusive environment for all employees
as a leading provider of cloud-based software solutions for the life insurance and financial services industry, our business is to accelerate and simplify sales, compliance operations and customer support
it support engineer
Working hours
full-time
Benefits
laptop
Responsibility
at iPipeline, you’ll play a major role in helping us to provide best-in-class, transformative solutions
we value different perspectives and are committed to creating an environment that embraces diverse backgrounds and fosters inclusion
administer laptops and peripherals, software deployments, security updates and patches
account administration with Microsoft Active Directory and Azure AD
ability to communicate clearly and quickly with team members to properly escalate issues
as a market leader, iPipeline combines technology, innovation, and expertise to deliver ground-breaking, award-winning software solutions that transform the life insurance, protection, and financial services industry
maintain procedures and reports that provide technical support to the entire organization
with one of the industry’s largest data sets, we help advisors and agents automate, digitally optimize, and grow their business to better secure the financial futures of their clients
Requirements
experience with analyzing and troubleshooting Windows systems
willingness to solve complicated problems and see projects through to completion
ability to communicate well with all levels of personnel and interact with both technical and non-technical personnel and end-users
ability to multi-task and prioritize issues accordingly
strong interpersonal and communication skills
about iPipeline
devops engineer
Working hours
full-time
Responsibility
support the management of the software development tools used by the development team and ensure they are scalable and failure proof
lead / support IT automation initiatives
deliver Infrastructure as code and automation
automate parts of the release process using scripts and other appropriate tools
solve business problems using innovative IT solutions
provide 3rd line infrastructure support
mentor other IT Operations engineers
support business move to cloud infrastructure
automation test engineer
Working hours
full-time
Responsibility
understand both the UK and the global iPipeline processes and procedures used within Testing
develop and maintain an understanding of the functionality of both the UK and the global iPipeline products and services
create and execute test scripts appropriate to the methodology used in the project
record defects in the appropriate defect tracking software
participate in UAT, System Testing, Smoke Testing, Performance Testing, Integration Testing, Interface Testing and Regression Testing
support out of hours testing when required
understand products and iPipeline’s place within the financial services industry
estimate testing effort required for both agile and waterfall methodologies
Requirements
ISTQB Foundation Certificate in Software Testing
high motivation to learn new skills
ability to work on own initiative
familiar with Git source control
ability to build constructive working relationships with colleagues and other teams within iPipeline
ability to self-manage time and workload
don’t worry
excellent verbal and written communication skills
senior software developer
Working hours
full-time
Responsibility
working in project teams and delivering SSG implementation to clients
following a project plan and delivering tasks in a timely manner with meeting quality standard
providing sophisticated solutions to clients on a range of platforms
working with Business Analysts to deliver new functionality and resolve defects
writing code in C#, HTML and JavaScript
writing SQL queries that are performant and scalable
analysing and debugging code to understand the behaviour of the system
working with the architect and product management teams to validate technical designs
Requirements
solid experience in enterprise level system development
experience working in modern .Net applications
practical, hands-on experience of C#, HTML, JavaScript, Restful service, MVC and React/Angular
hands-on experience in SQL and performance optimisation
applying Solid principles in daily work
proactive, organised and able to own tasks from design to delivery
about iPipeline
database administrator
Working hours
full-time
Responsibility
database and data warehouse design and implementation
Requirements
installation, maintenance, and configuration
strong SQL Server and T-SQL skills, including partitioning, indexing and other technologies
monitoring, baselining, and alerting
SQL Server performance tuning and optimization skills
high availability, disaster recovery technologies, and backup/restore processes
strong problem-solving skills
good understanding of database permissions, data security and encryption
familiarity with source control systems such as GitHub or Azure DevOps
project manager
Working hours
full-time
Responsibility
at iPipeline, you’ll play a major role in helping us to provide best-in-class, transformative solutions
assume PM responsibilities on assigned projects / client activity
we value different perspectives and are committed to creating an environment that embraces diverse backgrounds and fosters inclusion
work closely with Account Manager /Senior Consultant to ensure project needs are met
work closely with Account Manager /Senior Consultant to ensure project needs are met – outcome, time, quality, commercials
outcome, time, quality, commercials
accountable for Project reporting including quality metrics
S., and as a Best Life Insurance Software Solution award winner in the UK
Requirements
substantial experience working in a similar capacity/role
A professional qualification as a Project Manager (Prince2, APM
ideally some experience in Agile at Scale
strong understanding of the software development lifecycle
ability to self-manage time and workload
relevant PM experience ideally within Financial Services
life insurance experience/knowledge preferable
demonstrable experience interfacing with external clients in a project management role