INFINITY CARE GROUP is looking for employees for positions:
office manager
Working hours
full-time
Responsibility
point person for maintenance, mailing, shipping, supplies, equipment, bills, and errands
organise and schedule travel arrangements for staff
partner with People Services Administrator to maintain office policies as necessary
organise office operations and procedures
coordinate with IT department on all office equipment
provide general support to visitors
responsible for managing office communal areas and the general upkeep of these areas
responsible for developing and implementing office policies by setting up procedures and standards to guide the operation of the office
project administrator
Working hours
full-time
Responsibility
work with the product manager to document project objectives, scope, deliverables, and timescales
identify project activities and resource needs together with subsequent resource planning process and tracking
produce project documentation, including regular status reports
coordinate and control all project activities including liaising with suppliers, other departments and with internal clients
monitor progress on cost, timescales, and quality and adjust the plan accordingly
ensure adherence to processes, procedures, and good practice standards
communicating progress with the Product Manager
assisting with business improvements for the project and support delivery areas
digital marketing executive
Working hours
full-time | Part-time
Responsibility
supporting the execution of email marketing campaigns in line with marketing objectives
enrich and segment customer data with the intent to personalise campaign content
collate, report on, and analyse digital campaign performance
write, edit, and proofread copy for digital marketing campaign assets including social posts, landing pages, web copy etc
support with the development and optimisation of lead nurturing automation programmes
support the Head of Digital Marketing, to work with the wider marketing team in the planning and execution of multi-channel marketing campaigns designed to generate leads and acquire new customers
support development of social media campaigns for the Infinity Group brand
support the organisation and promotion of a variety of events, both internal and external, and virtual and in person, including invite creation, development of assets and design of any exhibition materials, supporting resources, speaker sessions, recap emails and reporting
sales consultant
Working hours
full-time
Responsibility
working with the Sales team to identify, understand, clarify and document the customer requirements
understanding of our customer’s operational processes in delivering services to their tenants
identify commercial opportunities and upcoming tenders
articulate problem statements and our value proposition in New Business tenders
you'll be able to demonstrate strong knowledge of Dynamics NAV/Business Central of all aspects of the technical/functional architecture and design for complex change projects/programme
gathering, developing, and compiling information for the specific tenders, including reality checks with the technical team
the role will be delivering Business Central demonstrations and presentations for both existing and new clients, with a view to being able to demonstrate the majority of the platform
collaborating cross-functionally to ensure the quality and accuracy of information shared with Clients
service engineer
Working hours
full-time
Responsibility
respond to assigned tickets of an IT nature from within our Ticketing System within SLA based on priority
ownership of ticket to completion
attend to priority one incidents that require a site visit
ensure that Incident Response processes are always adhered to
act as an escalation point for complex service tickets in your area of expertise
provide cover on the on-call rota
intake new service incidents via phone call, assess the impact and urgency, and either resolve or pass to the coordinator for delegation
provide best-in-class Customer Service
scrum master
Working hours
full-time
Responsibility
be an ‘agile’ evangelist, promoting the business value of the methodology, both internally and to clients
using agile methodology values, principles, and practices to plan, manage, and deliver projects
training, mentoring, and supporting scrum teams to follow agile values, principles, and practices
determining and managing tasks, issues, risks, and action items
scheduling and facilitating scrum events, meetings, and decision-making processes
monitoring progress and performance of projects and individuals and helping teams to make improvements
planning and organizing demos and product/system testing
ensuring the proper use of collaborative processes and removing impediments for the project team
field service engineer
Working hours
full-time
Responsibility
installation of end user devices, server hardware, and network storage devices
respond to assigned tickets of an IT nature from within our Ticketing System within SLA
contracted onsite maintenance and support site visits
ownership of ticket to completion
troubleshoot and fault-find IT hardware faults
act as an escalation point for complex service requests in your area of expertise
provide best-in-class Customer Service
microsoft 365 Administration
technical architect
Working hours
full-time
Responsibility
detailed understanding of client issues and build credibility with the client at senior management level
provide guidance to the functional team from a technical perspective on issues such as performance, scalability, reliability, and security
mentoring and educating team members within the BC Practice to adopt best practice standards and methodologies in relation to implementation and developing for NAV and Business Central
managing and improving best practice methodologies and approaches for BC implementations and integrating with 3rd party applications for customers including DevOps implementation, Source Code management, and collaboration tools
research latest technologies and stay up to speed with the technical & functional changes in each new release of BC and the impact this has on current implementations and methodologies
contribute to scope and risk management, working with the project managers and consultants to ensure the project delivers to time, cost and quality
work closely and be involved in all project implementation phases with internal & client Project Managers as well as key stakeholders to manage solution-related risks and together with the Project Manager mitigate the risks, collaboratively produce plans and provide input to project reports
problem-solvingng – validate hypotheses and diagnostics from other team members, testing insights and recommendations from the team with senior management internally and externally
Requirements
analysing requirements
identifying gaps
envisaging and owning the proposed solution
assisting in the provision of accurate phasing and timescales
assisting in the provision of accurate cost estimates
responsible for defining the solution blueprint for inclusion in proposals and RFP responses
identify the need for new frameworks where current standard NAV/BC frameworks are deficient or non-existent
ensure quality internal and external client-oriented documentation is always produced
senior developer
Working hours
full-time
Responsibility
make technical contributions to all D365 and Power App product development activity
architect and deliver D365 and Power App solutions based on the product development roadmap and in line with Quality Standards
translate functional requirements and create best in class solutions
continue to keep abreast of industry best practices and make recommendations as to their adoption
make recommendations for process improvement within the team, participating in sprint planning, backlog refinement, retrospectives, and reviews, as necessary
mentoring junior consultants and providing technical support to functional consultants
developer
Salary
salary
Responsibility
work with internal and external stakeholders to understand the technical requirements and scope out modifications and custom development
assisting in architecting the Microsoft Dynamics 365 system, related customizations, portals, and reports to model client’s business process
technical design, development, and testing of core Dynamics 365 Business Central Solutions
develop solutions in Dynamics BC/NAV and apps/ extensions for Business Central along with upgrades and migrations for customers
develop and customize reports and forms in D365 Business Central and Sales
perform data conversions, debug system problems, and craft resolutions
coordinate and contribute to end-user training including the development of system documentation and training materials
Requirements
experience with Dynamics NAV Development and/or Dynamics 365 Business Central experience
knowledge of Business Central modules – financial management, CRM, project management, supply chain management
knowledge of Version NAV 2009, NAV 2013, NAV 2013 R2, NAV 2016 would be an added advantage
extensive understanding on sales, purchase, and accounting transactions
understanding on bulk data migration from external applications into Business Central
understanding on Business Central integration with third-party applications such as Dynamics 365 for Sales
understanding from migration from older version to newer version