IHASCO

Responsibility

• this document outlines the role and responsibility of the Sales Support Administrator
• this document may also be updated in the future; however, this will be communicated with you in writing
• whilst this list is as complete as practicably possible, there may be elements not included below that form part of the role that can reasonably be requested of the member of staff as appropriate
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• confirm data accuracy by cross checking order values and relevant discounting with current Price Books
• work with the Finance team and Sales Managers to resolve any queries associated with orders and liaise with Account Managers to resolve these
• highlighting inefficient working practices with managers and work with them to improve processes and practices

Requirements

• excellent verbal and written communication skills
• attention to detail
• prepared to challenge
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• previous experience of process development; logical thinker
• ability to work autonomously
• meeting deadlines
• A team player with high level of dedication
• computer literate; previous experience of working with Salesforce an advantage
• salesforce knowledge a distinct advantage

Responsibility

• leverage your knowledge and experience of various technologies both from a software and cloud/infrastructure perspective with a system thinking mindset
• coordinate day-to-day activities such as distribution of work, urgent requirements, stand-up meetings, comms with managers regarding system issues
• technical leadership of a small team currently comprising 2 Senior Software Engineers, 1 DevOps. Currently also recruiting for a further Senior Software Engineer and UI Designer/Developer
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• we are a provider of high-quality Health & Safety and HR Compliance eLearning with a keen focus on creativity, quality and most of all, simplicity
• iHASCO is a rapidly expanding, innovative eLearning company with 100+ employees based in Bracknell, Berkshire
• as we embark on our continued journey of digital transformation at iHASCO we require an experienced technical lead to join our small but growing software team
• you'll provide guidance and support as we continue to evolve and develop our eLearning platform to meet the needs of our business, working closely with the Product Owner, Visual Designers and Engineers to help us deliver on our vision and strategy for the coming years
• have the confidence to make critical decisions to ensure the stability and/or continued performance of the platform, i.e. urgent code changes/rollback to mitigate an unexpected performance issue
• help constantly review, inspect and improve team practices
• you'll also work with your colleagues in The Citation Group to ensure that the technology choices we make align with the broader vision and strategy, and leverage group resources as required to support the development needs of your team
• support individuals who are new to good Engineering practices and DevOps concepts, building technical capability within the team and individuals while helping them mature in a DevOps culture
• we are looking for someone who has experience in technical leadership of a small team with experience of good engineering practices such as TDD, BDD, Clean Code, Pair Programming and an Agile development approach
• demonstrate the value of good engineering practices in driving agility, such as continuous delivery, continuous integration, TDD, BDD and mob programming
• encourage automation and continuous delivery while working collaboratively within an Agile team helping facilitate technical decision-making in the team while creating a mentoring and coaching environment to help develop engineering capabilities
• work with and support the Product Owner to understand and deliver on the product roadmap to agreed deadlines

Requirements

• competitive salary of £65-75k per annum dependent on experience

Earnings for position technical lead

Responsibility

• sales Manager
• bracknell
• we’re iHasco
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• we're the go-to experts in top-notch Health and Safety and HR Compliance eLearning
• quality, creativity, and simplicity are our core strengths
• join us now and lead the charge in our high-octane Commercial Sales team
• we are part of the Citation Group
• we offer colleagues and clients an opportunity they will not gain at many other businesses
• we are interested in growth, investment, and service excellence
• we have never and will never grow our business by cost-cutting or tying people up in bureaucracy
• we don’t do politics – we want people focused upon actions and delivery
• we don’t do micro-management – we empower, support and innovate
• with a track record of 15 million+ training sessions over 15 years, we're not just growing; we're skyrocketing
• we are leaders, not empire builders and we love our business
• the Citation Group has grown rapidly over the past few years and has big ambitions for the future
• mentorship Skills: As an accomplished Sales Manager, you'll bring out the best in your team. You understand what good looks like and can effectively communicate B2B Sales processes

Responsibility

• work marketing leads effectively
• proactively generate New Business leads through a multitude of media from Linkedin to telephone
• make accurate cost calculations and provide client quotations
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• gather market and client information
• create, plan and deliver presentations professionally, you are the face of iHASCO
• negotiate the terms of an agreement and close sales
• build effective working relationships internally, working closely with colleagues as needed to bring in new business
• ensure that KPI’s and targets are met and exceeded
• maintain a well-developed pipeline of prospects
• attend team meetings and share best practice with colleagues

Responsibility

• be available and willing to liaise with the internal Citation Group Salesforce team to resolve any bugs/issues identified as part of your work

Requirements

• salesforce or similar CRM experience is a must
• excellent verbal and written communication skills
• attention to detail
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• prepared to challenge, willingness to learn, using initiative
• previous experience of process development, logical thinker
• ability to work autonomously
• meeting deadlines
• A team player with high level of dedication
• computer literate