HVIVO SERVICES is looking for employees for positions:
it apprentice
Responsibility
the Key Resposibilities of the role will be
promptly respond to enquiries, helping staff troubleshoot hardware and software issues, ensuring their problems are resolved efficiently
offer guidance and support to users in navigating computer equipment and software applications as needed
take ownership of user problems, demonstrating a proactive approach in addressing their issues, and providing clear explanations of potential solutions
create comprehensive follow-up actions and escalate issues to the appropriate teams within the organisation when necessary
delegate more intricate service issues to our skilled 2nd Line IT Engineers for resolution
generate and deliver supporting reports to stakeholders as requested, ensuring transparency and communication throughout the support process
friendly face and voice of our IT support team, serving as the first point of contact for users via face-to-face, email, or chat, offering assistance to our user base
Requirements
skills and experience
ensuring the Windows operating systems are up-to-date
building and maintaining laptops
daily checks of services and alerts
procurement of accessories used by IT and staff
IT helpdesk overview and ticket updates, escalation or closure
provide IT project support to the business
can do attitude
marketing manager
Working hours
permanent
Responsibility
including
develop and execute volunteer enrolment marketing plan
support the FluCamp contact centre with volunteer communication materials
management of the lead generation for FluCamp Clinical Trials Recruitment
management of dedicated lead generation budgets
management of external vendors
the marketing manager will be responsible for all activities relating to the development and the day-to-day execution and administration of the marketing plan
creation of advertising material for all different channels
Requirements
previous experience within a CRO or a pharmaceutical / healthcare environment would be advantageous
the successful candidate will be responsible for understanding our organisation, key priorities and applying a digital approach to marketing campaigns including content creation and distribution as well as logistical and operational aspects in-person and using digital aspects to enhance community engagement
attention to detail, ability to manage within a high demand environment, strong interpersonal communications skills, and a focus on execution and results are a must
laboratory technician
Responsibility
produce and maintain required documentation concerning study-specific sample receipt, processing and storage
perform receipt, processing , storage and transport of subject’s samples as specified by Standard Operating Procedures and GCP
perform molecular, cell culture and assays as required and as specified by SOPs and GCP
develop laboratory skills as required for assigned projects
maintain compliance with Good Clinical Practice, all relevant SOPs, to company standards and guidelines
work as part of a team, maintaining excellent communication between staff at different sites and between divisions
perform receipt, processing and storage of samples according to an analytical plan, within specified timeframes to GCP standards, ensuring milestones are reached
assist with the production of kits and labelled samples
Requirements
GCSE or BTEC in a Science subject
previous experience of working within a laboratory environment
good communication skills
to be able to work as a member of a team, responsible for organising own time and resources in an optimal fashion, with some guidance
systems administrator
Responsibility
implement industry best practices
system owner responsibilities including validation, documentation, and end user training
maintenance and administration of existing systems
on site & offsite IT and Vendor engagement as required
key point of contact for all ‘owned’ internal/external IT project issues
keeping your knowledge of systems up to date in order to support the business needs
interdepartmental and cross-functional work to ensure delivery of business and project targets
IT helpdesk support for tickets raised against supported applications
Requirements
essential
MS Windows 7/10
MS Office
validation of business systems
system testing
end user testing
experience automating website workflows
project management skills
financial accountant
Working hours
permanent
Responsibility
financial and Management Reporting
balance sheet reconciliations
supporting the preparation of VAT returns
supporting the timesheet submission process
assisting the Financial Accountant with debtor recovery
support with project/departmental accounting ensuring that costs are recorded in the correct place, driving the revenue recognition process
the role will support the Group Financial Controller and Financial Accountant with the day to day, month to month running of the operational finance department
assisting with audit requests
Requirements
required experience
part qualified and working towards an accounting qualification
experience with balance sheet reconciliations
full understanding of debits and credits and accrual accounting
bonus experience
experience within a clinical research organisation or within the life sciences sector
clinical lead
Responsibility
management of the company’s computer systems validation processes
responsible for maintaining overall CSV compliance and supporting each systems owner in doing so for their system
work as part of system implementation teams for the implementation of LIMS and clinical e-source systems
liaise with business stakeholders to define user requirements and create user test scripts
perform computer system validation testing and error resolution
work with development teams and validation teams to refine detail and resolve issues
challenge business to simplify process and introduce efficiency
maintain CSV documentation
Requirements
demonstratable hands on experience in GxP computer systems validation
excellent written and verbal communication skills
strong project management skills including scope and timeline management
be capable of championing the adoption of systems and process and embedding their use within the organisation
A strong working understanding of GCP and GCLP
senior systems engineer
Working hours
permanent
Responsibility
maintain the validation status of required systems in line with GxP and in line with good system life cycle management
assist other departments with change controls that affect IT systems
provide operational and IT support to areas of the business, ensuring keen prioritisation and project documentation
system/SQL Server administration
testing and documentation of system deployment, ongoing maintenance, and retirement
work with external suppliers and systems to deliver to business needs
documentation and trending of ongoing system technical issues
Requirements
MS Windows
MS Windows Server
MS Office
windows Active Directory
group Policies
MS Exchange
MS SQL Server
linux
internal auditor
Working hours
permanent
Responsibility
identify and assess Quality Management System non-compliances and ensure appropriate actions are agreed and effectively followed up
support with CAPA investigations, and/or conduct CAPA investigations under supervision
support QA team with eQMS SOP activities as required
become familiar with and maintain an up-to-date knowledge of the current legislation
ensure compliance of the quality management system documentation
under supervision, plan, conduct and follow up internal process, system, facility, study and document audits and external supplier audits in line with the audit programme to verify compliance
support with QA training delivery and organisation
work cross functionally to follow up and close out audits including review/agreement of appropriateness of corrective actions to audit findings with relevant hVIVO staff
Requirements
GCP or GCP for laboratories experience
knowledge of drug development processes
working knowledge of GCP and GCP for laboratories regulatory standards
excellent attention to detail
degree in Science or equivalent
knowledge of GLP and GMP standards and Quality Assurance auditing experience would also be desireable
marketing executive
Working hours
permanent
Requirements
the successful candidate will be responsible for understanding our organisation, key priorities and driving a digital approach to marketing campaigns including content creation and distribution
attention to detail, ability to manage within a high demand environment, strong interpersonal communications skills, and a focus on execution and results are a must
Responsibility
ensuring all events are communicated effectively to the wider team
manage spend under the direction of the Marketing Manager
recruitment administrator
Working hours
permanent
Responsibility
the main responsibilities for the role are as follows
responsible for production and distribution of routine operational reports within the agreed schedule
ensure departmental databases are updated and maintained at the agreed frequency
ensure the timely delivery of external client and vendor reports within the agreed schedule
assist with ad-hoc data requests as necessary
provide support with minute taking and maintaining action logs
provide assistance in study funnel maintenance
provide QC of databases and support stakeholders with the identification and resolution of data quality issues within their respective areas
Requirements
if you have the following skills and experience we would like to hear from you
demonstrated experience in reporting and data in a commercial environment
understanding of good data recording practices; ability to spot data anomalies and escalate as appropriate
comfortable with sharing and presenting data/reports and dealing with queries for a wide range of business stakeholders
experience in a clinical research environment desireable