Hotgolf

Responsibility

• they should be polite and confident in their approach and able to remain calm under pressure
• hotgolf are looking for a Customer Service Advisor to join our busy team and help support our customers in a polite, efficient way. This is a new full time role for which we are looking to recruit as soon as possible
• the main purpose of the position will be to assist customers who contact the business daily either by phone or e-mail to provide general sales and after sales support
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• it is essential that candidates can demonstrate that they have previous experience in a customer service role, managing high call and e-mail volumes in a capable manner
• applicants should also highlight any First Aid or Health and Saftely qualifications they have
• the position requires someone who is quick to learn, preferably with experience communicating via on-line platforms with an understanding of golf products
• they should also be methodical and highly organized and support the rest of the team as they implement new processes and procedures
• we are looking for a hard working individual who is reliable, trustworthy and honest and able to work confidently and independently whilst also working well with other staff members, as part of a small team
• job Type: Full-time