HOTEL SHEPHERDS BUSH is looking for employees for positions:
service manager
Working hours
full-time
Language
english
Education
GCSE or equivalent
Responsibility
ensure guests are met professionally whilst standards of reception operations being met at all times
direct and oversee hotel operations during night shift to ensure guest satisfaction and safety
perform reception and concierge duties after the day shift has finished
ensure the successful and precise completion of the night audit and all requested reports
prepare all financial and operations reports as stated in procedures with detailed eye and extreme accuracy
assist with all hotel operations including other departments whenever required
consider guest experience and satisfaction in everything you and the team do to deliver an outstanding experience, take your time to understand, engage and recognise our guests
maintain high morale and productivity of the team as well as good cooperation and communication between the departments
Requirements
knowledge of Opera PMS Systems
experience in a similar environment
eager to learn
flexible with working shift pattern requirements
similar Environment: 1 year
opera PMS Knowledge and: 1 year
maintenance manager
Working hours
full-time
Language
chinese
Education
A-Level or equivalent
Requirements
you must have at least 3 years’ experience as a Maintenance Manager with sound knowledge of working within a hospitality environment
must be qualified in plumbing, electrical and general repair work
you must have strong IT Skills
maintenance Manager: 3 years
plumbing: 1 year
electrical: 1 year
general Repair Work: 1 year
Responsibility
ensure that all materials and supplies for engineering are received, sorted, issued and accounted for correctly according to prescribed procedures
ensure that all engineering installations, constructions and operations comply with hotel and government rules and regulations
security officer
Working hours
full-time
Education
GCSE or equivalent
Responsibility
operate, check and monitor the CCTV system
patrol the hotel on a regular basis ensuring fire walks take place and are recorded
support evacuation of the hotel during fire alarm situations
ensure hotel facilities and function rooms remain secure and locked when not in use
maintain the security log book, record all lost property and incident reports
investigate and report all allegations of theft, criminal damage and other incidents
manage undesirable behaviour in a professional manner and soothing potential altercations
Requirements
hotel: 1 year
security: 1 year
night manager
Working hours
full-time
Education
GCSE or equivalent
Responsibility
ensure guests are met professionally whilst standards of reception operations being met at all times
direct and oversee hotel operations during night shift to ensure guest satisfaction and safety
perform reception and concierge duties after the day shift has finished
ensure the successful and precise completion of the night audit and all requested reports
prepare all financial and operations reports as stated in procedures with detailed eye and extreme accuracy
assist with all hotel operations including other departments whenever required
consider guest experience and satisfaction in everything you and the team do to deliver an outstanding experience, take your time to understand, engage and recognise our guests
maintain high morale and productivity of the team as well as good cooperation and communication between the departments