no previous experience required although would be advantageous
must have excellent customer service skills
must be skilled in hotel room cleaning to the highest of standards
must have a meticulous attention to detail
must be able to work on their own initiative
must have excellent communication skills
Responsibility
supporting the Hotel Manager in all areas as required
ensures fair and equitable treatment of all Team Members in line with the business’ equality and diversity policies and procedures
always maintain a friendly yet professional relationship with hotel guests, visitors and fellow colleagues
supporting the Hotel Manager in all areas
ensure they are knowledgeable as to the requirements of the relevant standard operation procedures
knowledgeable of the hotel and guest accommodation facilities and services provided
knowledgeable of all reservations and Front Office policies and procedures
knowledgeable of the department’s safety and emergency procedures
marketing coordinator
Working hours
full-time | Permanent
Salary
salary
Responsibility
create and sustain a work environment that embraces the HOST mission, culture and values and consistently role models those behaviours
ensures fair and equitable treatment of all Team Members in line with HOST’s equality and diversity policies and procedures
focuses on the brand essence ‘a good night’s sleep means a good day’s work’
help coordinate creative, high quality, campaigns across all platforms in line with HOST brand standards
proactively stay abreast of current media trends, key industry updates and competitor activity to ensure HOST activity is relevant
work with HOST agency to provide content for any online communications
management of the HOST Website ensuring content is consistently updated as the business evolves
create high quality, on-brand artwork and marketing materials, including poster design and ad-hoc templates as required
Requirements
must have 1 year’ experience in a similar role or a transferable skill set
must be highly efficient and organised with the ability to prioritise workload
must be highly personable with the ability to build relationships at all levels of the business
must be able to work on own initiative
must have excellent communication skills adaptable to a wide range of audiences
must have excellent presentation skills
receptionist
Working hours
full-time
Salary
salary
Requirements
no previous experience required although would be advantageous
must have excellent customer service skills
must be skilled in hotel room cleaning to the highest of standards
must have a meticulous attention to detail
must be able to work on their own initiative
must have excellent communication skills
Responsibility
supporting the Hotel Manager in all areas as required
always maintain a friendly yet professional relationship with hotel guests, visitors and fellow colleagues
ensure they are knowledgeable as to the requirements of the relevant standard operation procedures
knowledgeable of the hotel and guest accommodation facilities and services provided
knowledgeable of the department’s safety and emergency procedures
manage lost property in accordance with the lost property standard operating procedure
create and sustain a work environment that embraces the mission, culture and values of the business and consistently role models those behaviours
assist with the preparation and serving of breakfast
night porter
Working hours
full-time
Salary
salary
Requirements
no previous experience required although would be advantageous
must have excellent customer service skills
must be skilled in hotel room cleaning to the highest of standards
must have a meticulous attention to detail
must be able to work on their own initiative
must have excellent communication skills
Responsibility
supporting the Hotel Manager in all areas as required
always maintain a friendly yet professional relationship with hotel guests, visitors and fellow colleagues
ensure they are knowledgeable as to the requirements of the relevant standard operation procedures
knowledgeable of the hotel and guest accommodation facilities and services provided
knowledgeable of the department’s safety and emergency procedures
manage lost property in accordance with the lost property standard operating procedure
create and sustain a work environment that embraces the mission, culture and values of the business and consistently role models those behaviours
assist with the preparation and serving of breakfast
property manager
Working hours
full-time
Salary
salary
Responsibility
3.1. Responsibilities for ensuring legal requirements are met including Health & Safety at
work, COSHH, lone working, Employment Protection Acts, Equal Rights Legislation and the Housing Act
3.2. To ensure statutory obligations and Company Policy relating to Privacy and Data
protection law are observed
ensuring that all work undertaken in the accommodation meets the highest safety standards in line
post: Assistant Manager
3.5
starting Salary: £ 24,500 p/a
Requirements
must be customer focused with experience of working in a customer focused environment
must possess excellent organizational and communication skills
some experience of staff management preferable
cash handling and budget control experience
self-motivated and possessing the ability to work on own initiative as well as within a team
ability to manage time effectively and independently
ability to meet deadlines and work under pressure effectively
ability to demonstrate an objective, professional and calm approach when handling difficult situations, experience in complaint handling would be desirable
bar staff
Requirements
bishop's Stortford, CM23 3UU: reliably commute or plan to relocate before starting work