HOPE STREET HOTEL Salary
Rating of the company
0 ratings
6 reviews
Earnings on positions in HOPE STREET HOTEL
National average salary
2950 £
HOPE STREET HOTEL is looking for employees for positions:
waiting staff
Salary
- salary
Requirements
- job Types: Full-time, Part-time, Permanent
sales manager
Working hours
- full-time | Permanent
Responsibility
- we have an amazing opportunity to join the team here as our Event Sales Manager
- to lead and direct the Events sales team to ensure the delivery and achievement of the highest standards
- ensure all departmental procedures are correctly followed
- empowers team members to resolve guest needs
- directly answers all incoming enquiries/opportunities
- provide the perfect show round, providing the required information and further guidance on enhancements
- hope Street Hotel sits in the beautiful Georgian quarter of Liverpool, we are a privately-owned award-winning hotel with 149 bedrooms, two restaurants - The London Carriage Works with 2 AA rosettes and 1931 a modern pizza restaurant
- we also have a luxury spa , and eight dining, conference and events spaces including a private cinema
Salary
- salary
Requirements
- minimum of 2 years previous event sales or coordinating experience in a hotel or venue
- previous experience in a similar role is desirable at management/supervisory level
- good knowledge of using Rezlynx
- strong selling and interpersonal skills
- effective communication skills both verbal and written
- excellent organisational skills and time management
- the ability to work to a high standard, with attention to detail
- event sales: 2 years
revenue manager
Working hours
- full-time
Salary
- salary
Responsibility
- all aspects of hotel revenue management including setting and maintaining competitive room rates, analysis of the Liverpool and broader market
- effectively managing pricing, distribution and inventory of the Hotel rooms
- complete weekly revenue forecasts and detailed narrative
- hope Street Hotel sits in the beautiful Georgian quarter of Liverpool, we are a privately-owned award-winning hotel with 149 bedrooms, two restaurants - The London Carriage Works with 2 AA rosettes and 1931 a modern pizza restaurant
- achieving budgeted targets, yield management, and always ensuring the highest possible ARR is achieved
- we also have a luxury spa , and eight dining, conference and events spaces including a private cinema
- we have also recently opened a little sister rooms-only hotel, School Lane Hotel, based in the heart of Liverpool ONE offering 55 bedrooms
- effectively manage all distribution channels, including OTAs, third parties and FIT rates for agents
Requirements
- at least 2 years hotel and revenue management experience in a similar sized hotel at 4\* or above
- experience using Reslynx, IDeaS and Premier Core is desirable
- excellent numeracy and data interpretation skills
- confidence in delivery of numbers-based management reports
- an understanding of factors affecting hotel pricing
- working knowledge of Liverpool trends and pricing
- excellent communication skills
- ability to work in a target driven sales environment
contract manager
Working hours
- full-time | Temporary
Salary
- salary
Responsibility
- all aspects of hotel revenue management including setting and maintaining competitive room rates, analysis of the Liverpool and broader market
- effectively managing pricing, distribution and inventory of the Hotel rooms
- complete weekly revenue forecasts and detailed narrative
- achieving budgeted targets, yield management, and always ensuring the highest possible ARR is achieved
- effectively manage all distribution channels, including OTAs, third parties and FIT rates for agents
- develop new business and new revenue streams
- developing and implementing a revenue strategy across all areas of the business, including but not limited to event spaces, restaurants and spa
- complete annual revenue budget
Requirements
- at least 2 years hotel and revenue management experience in a similar sized hotel at 4\* or above
- experience using Reslynx, IDeaS and Premier Core is desirable
- good numeracy and data interpretation skills
- confidence in delivery of numbers-based management reports
- an understanding of factors affecting hotel pricing
- working knowledge of Liverpool trends and pricing
- excellent communication skills
- ability to work in a target driven sales environment
credit control
Working hours
- part-time
Salary
- salary
Responsibility
- daily reconciliation of credit card and cash transactions
- month end statement checks and balancing
- chasing outstanding debts on the Accounts Receivable system by telephone and email
- change ordering
marketing executive
Working hours
- full-time | Permanent
Salary
- salary
Responsibility
- delivering the marketing strategy
- plan and create new content for websites, social media, email campaigns and PPC
- monitor, track and adapt campaigns. Report on successes and areas of improvement
- website management including content, performance and optimisation
- schedule and manage social media posts
- monitor social messages and respond accordingly
- monitor and update content on all third-party websites
- monitor TV portal and update accordingly
Requirements
- marketing: 2 years
restaurant manager
Working hours
- full-time | Permanent
Responsibility
- we are looking for an outstanding and experienced manager to join our team
- the hotel has 2 restaurants - The London Carriage works a 2 AA Rosette restaurant, and 1931 a relaxed dining restaurant
- the position is restaurant manager of The London Carriage works
- situated in the thriving Georgian quarter of Liverpool, we are a privately owned, award winning hotel Best city hotel- Times 2020
- with 151 bedrooms and suites and first class private dining, conference and events spaces, a spa, executive lounge, and private cinema, we are also expanding to include a club-room and suites and bedrooms
Salary
- salary
Requirements
- previous experience in management is preferred or this would be a good step up for a strong assistant manager
- previous experience in a supervisor level is preferred
- experience in a similar style of restaurant/hotel is also desirable
- we are open 365 days a year, including Christmas
- salary is negotiable and based on experience
- restaurant management: 2 years
- A passion for customer service is essential to ensure that every guest and visitor receives a personal service that is consistent and in line with The London Carriage Works’ standards
- A passion for customer service is essential to ensure that every guest and visitor receives a personal service that is consistent and in line with The Hope Street Hotel’ standards
restaurant supervisor
Working hours
- full-time | Permanent
Salary
- salary
Requirements
- previous experience in a supervisor level is preferred
- experience in a similar style of restaurant/hotel is also desirable
- the hotel has 2 restaurants - The London Carriage Works a 2 AA Rosette restaurant, and 1931, a relaxed dining restaurant
- we are open 365 days a year, including over the festive period and Christmas Day
- we are open 365 days a year, including over the festive period
- we are open 365 days a year, including Christmas
- situated in the thriving Georgian quarter of Liverpool, we are a privately owned, award winning hotel Best city hotel- Times 2020
- with 147 bedrooms and suites and first class private dining, conference and events spaces, a spa, executive lounge, and private cinema, we are also expanding to include a club-room and suites and bedrooms
Responsibility
- you will have impeccable levels of presentation, and will be required to maintain a managerial presence on each service, providing an example to all staff and checking regularly on customer’s experience
spa therapist
Working hours
- full-time
- full-time | Permanent
Salary
- salary
Responsibility
- we are looking for an enthusiastic individual who is passionate about the beauty industry, to join our team
- we have full time positions available, which include working weekends. Must be fully flexible
- we have an exciting opportunity for an experienced Spa therapist to join our team, here at the award winning Hope Street Hotel Spa, voted best city spa in the UK 2023 by the good spa guide
- the ideal candidate will be qualified to NVQ level 3, well presented and professional at all times
- situated in the thriving Georgian quarter of Liverpool, we are a privately owned, multi award-winning hotel with 149 bedrooms and suites, a 2 AA Rosette restaurant, The London Carriage Works, an informal pizza restaurant, 1931, an extensive luxury spa, and eight first-class private dining, conference and events spaces including a cinema
- the spa is the largest in Liverpool and the only urban spa in the North West to receive 5 Bubbles from the Good Spa Guide
- it boasts an impressive thermal area, 15m indoor pool, outdoor vitality pool, treatment rooms, double hammam, rasul, manicure/pedicure suite, spa lounge, and well-equipped gym and studio
- temple Spa and The Gel Bottle are our luxury face and body products – chosen for all round ethical and award-winning excellence
Requirements
- trained to NVQ level 3
- preferred to have at least 1 years’ experience in a luxury spa
- trained in Temple Spa would be fantastic, however in house training will be delivered
- exemplary people skills and a key eye for detail
- accustomed to Premier software is preferable
- knowledge of and interest in a wide range of other complimentary, spa and health promoting treatments
- spa therapist: 1 year
events coordinator
Trade
- hospitality & Tourism
- Hospitality & Tourism
Responsibility
- administering wedding enquiries by telephone, email and face to face
- responding to all agent and third party enquiries using venue directories and booking portals
- logging and following up all enquiries using C&B Advanced Reslynx CRS paying important attention to detail and enquiry conversion
- converting bookings through negotiation and strong awareness of budgetary demands
- carrying out multiple appointments with event organisers and wedding couples to ensure a strong working relationship throughout the booking journey
- processing payments and issuing proforma and invoices
- being aware of targets and proactive with up selling
- showing efficient, excellent time management and proactive thinking throughout the journey of each booking