digital account manager
3 the last 330 days, recently 2023-08-08
Responsibility
- assisting the growth of Hop by supporting the Digital Team
- overall management of several accounts, including web builds, road map development, maintenance, marketing across various mediums, and other creative work
- retain and grow client relationships by delivering excellence in client servicing and proactively recommending added-value services
Show more +13 - meeting clients and suggesting tactics to improve their website and social media acquisition and conversion
- review meetings with clients and suggesting tactics to improve their website acquisition and conversion
- briefing internal team members on tasks needed, to ensure your portfolio of clients are happy
- writing exceptional proposals and documentation – accurately and succinctly
- examine performance reports to uncover problems and opportunities - resolving/escalating them as required
- as our new Account Manager you’re a problem solver who proactively finds solutions to deliver excellent service and awesome outputs and, most importantly, maintain productive client relationships
- we’re growing! So we’re looking for a Digital Account Manager to join the Hop team in our Cheshire office
- you must have experience with SEO, PPC, website CMS, copywriting, content creation and social media. Knowledge of the hospitality would be an advantage
- prospect for new clients
- overall management of new win client accounts as well as supporting the team with the delivery of the Hop marketing strategy
- retain and grow client relationships by delivering excellence in your client servicing and by being proactive in recommending added value services
- managing workload and briefing internal team members on tasks needed to ensure all deadline for your portfolio of clients is being met
- completely comfortable with digital marketing creation, implementation, and reporting
Requirements
- organised and agile, to work across several teams, including creative and sales
- superb project management and time management
- confident corresponding and presenting directly with clients
Show more +12 - comfortable designing and managing several digital marketing strategies for clients across multiple platforms
- understanding CMS tools and working with the design and marketing team to build, update and manage client websites
- attention to detail with projects, verbal, and written communications
- experience managing a portfolio of B2B clients
- understanding of how online platforms and social media can reach and develop audiences
- enthusiasm and passion for the web industry and new developments/technologies
- digital marketing: 2 years
- attention to detail with projects, verbal and written communications
- marketing: 2 years
- strong presentation skills
- you must have experience with optimising website SEO and developing SEO-optimised content. You will have had experience with social media advertising, setting up campaigns and measuring success
- confident with CRM email sending platforms, such as Mailchimp and Sprout
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