supervisor
18 the last 362 days, recently 2024-03-13
Responsibility
- company Description
- holroyd Howe is one of the UK’s leading contract caterers, providing fresh innovative food services solely to independent schools and colleges
- supporting the Chef Manager
Show more +52 - £12.69 per hour
- £12 - £13 per hour
- actively support with rotas, schedules, ordering and training
- 37.5 hours per week
- tormead School - Guildford are looking for staff Term Time only
- reporting to the Unit Manager, you will lead, motivate and supervise a team of General Catering Assistants
- flexible contracted from 40 - 52 weeks
- as a Catering Assistant or Café Supervisor you will…
- to regularly monitor customer feedback and produce a suitable action plan based on the results
- play an integral role in the successful delivery of events across the site
- this is a varied, busy and fun role, with your supervision skills covering our serveries
- ensure that your restaurant has a fun feeling which customers enjoy and can relax away from the workplace
- to monitor daily, the standards achieved in your department and report to your line managers any areas of concerns
- by being visible during service periods and approachable you will proactively engage with Governors, teachers and students alike
- as a supervisor you will…
- as an Hospitality Supervisor you would be working closely with the General Manager based on site in one of our iconic venues, supporting the operations team, talented chefs and target driven sales people to deliver flawless service and exceptional food and drinks
- as a Catering Supervisor you will…
- this will mainly tasked at the Worcester site but will include events at the other three schools, so driving is essential
- as a Supervisor you will…
- the essential ingredient at the heart of our business is our people so we are searching for a Catering Assistant with a background in food catering services would be desirable but not necessary as full training is given to join our business and work at one of our highly prestigious education settings
- your main responsibilities will running and managing a Cafe as part of the Sixth Form and Year 11 building for Stamford Endowed Schools
- as a Supervisoryou will…
- as a Hospitality Supervisor you will…
- as a Front Of House Supervisor you will…
- A set weekday rota working Monday through Friday with a set shift pattern, working 12.30pm until 7.30pm
- to ensure that you deliver what you promise to the customer, client and team
- hospitality Supervisor will build strong relationships with their clients, understanding a brief and executing every detail with continuous quality and a human touch
- we are also looking for a Café Supervisor Ideally you will be Barista trained, have a strong customer service background and be able to operate till systems, full training will be given for the right candidate though
- you will manage a team of yourself and one other colleague and you will be responsible for ordering, serving, stock taking and cleaning the cafe each day
- to ensure that all staff are aware of their duties and the standards required • To assist in ensuring that all kitchen staff are aware of their Health and Safety responsibility and receive the appropriate training • To attend training sessions and catering meetings when required • To take responsibility for the smooth and efficient running of the section/s as appropriate • To motivate and lead by example ensuring you and your team have fun at work and are proud of your efforts
- to deal effectively and courteously with customer complaints, and to refer all complaints to the line manager, if necessary
- this is for a 40 hour working week split over 5 days
- we are a team of experienced professionals who tailor our catering service provision specifically to suit children of all ages in order to meet the bespoke requirements of each school
- to ensure that all agreed service objectives are met in line with client expectations
- overtime is available and the candidate must be willing to work Saturday's
- full Time: 40 hours per week, shift patterns from 7am - 7.30pm, some evening & weekend work
- to ensure in house accounting policies are adhered to and monitor food and beverage control, including performing stock take
- the hospitality supervisor will need also to be able to deliver the following points
- the essential ingredient at the heart of our business is our people so we are searching for an experienced Hospitality Supervisor with a background in exceptional food catering services to join our business and work at one of our highly prestigious education settings based in Worcester RGS
- CLIENT SERVICE: • To ensure that customers are given a prompt and efficient service and expectations are consistently exceeded
- the essential ingredient at the heart of our business is our people so we are searching for an experienced supervisor with a background in exceptional food catering services to join our business and work at one of our highly prestigious education settings
- to train or provide training to the staff so to ensure they operate in accordance with the department’s standards including any casual labour that may be required
- manage site specific hospitality services at all four locations in accordance with the contract and weekly events
- responsible in monitoring staff time sheets are filled correctly
- location: Rochester, Kent, UK
- drive hospitality performance through management and monitoring of KPI’s, labour and costs
- to be customer focused at all times, by being visible during service periods, approachable, and exceeding expectations in delivering customer needs
- as well as having an excellent presentation, organisational and communication skills, you will be able to demonstrate a real passion for food & service and possess bags of enthusiasm
- to liaise with key people in all necessary areas of the business to ensure the provision of food and service is consistent and in line with menu/standards pre-agreed
- the essential ingredient at the heart of our business is our people so we are searching for an experienced Catering Supervisor with a background in exceptional food catering services to join our business and work at one of our highly prestigious education settings
- as someone who takes pride in their work, you will act as a role model for those in your team, by having high expectations of the customer service level provided by yourself and the Kitchen team
- to provide a professional catering service and contribute towards ensuring that company standards are maintained and that Company expectations are met within the agreed objectives for the RGS Group
Requirements
- ideally have experience working within Education catering
- have a real passion for food and customer service
- have good Health & Safety knowledge
Show more +31 - minimum 2 years experience in people management
- have worked in a similar environment
- have worked in a similar environment at a management level
- have worked in a similar environment at a management level possessing excellent supervisory and communication skills
- the ideal candidate will possess good food and beverage knowledge in addition to outstanding customer service, and leadership skills
- excellent product knowledge
- be a proven, hands-on motivator, able to invest in your team and their development
- be a proven, hands-on leader, able to invest in your team and their development
- to have a positive and co-operative attitude
- have a progressive career to date
- be familiar with training and coaching a team
- experience in running large events, dinners
- flexible with a can-do attitude, customer focused
- be naturally outgoing and vibrant, display a real passion for food and customer service
- leads by example by always acting professional
- fun and enthusiastic
- have excellent Health & Safety knowledge
- excellent communication skills
- have excellent organization skills
- be innovative and creative and driven by excellence
- be financially astute with good understanding of GP calculation and have strong IT literacy
- be financially astute and have strong IT literacy
- demonstrate high level of organisation
- takes the initiative
- demonstrate great attention to detail
- stay up to date with current food trends
- to be willing to work the hours and the needs of the business
- excellent time management
- be a team player, and enjoy succeeding as a team
- posess bags of enthusaim
- to be able to work under pressure and to cope with any unforeseen circumstances i.e. function changes, requirements, sickness, etc
low salary - 32% lower than the average in this position
Earnings for position supervisor
supervisor - How much money do you make working at this position?
Average salary at company HOLROYD HOWE is 1867£.
The national average salary is 2200£.
1300 £
Lowest
Lowest
2400 £
Average
Average
3500 £
Highest
Highest
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