Earnings on positions in HODGE JONES & ALLEN LLP
HODGE JONES & ALLEN LLP is looking for employees for positions:
- we are seeking a confident and skilled Marketing Executive to join Hodge Jones & Allen
- you will be friendly, hard-working, enjoy a challenge and love the work variety of a busy marketing team dealing with a range of marketing activity
- experience of developing and maintaining contact databases
- excellent organisational, planning and communication skills
- proficient IT/computer skills
- paying invoices by BACS or cheque
- paying wages, tax and NI
- updating accounts in Xero
- keeping deputyship payroll records
- preparing OPG accounts
- preparing spreadsheets of expenditure
- online banking
- providing administrative support to the COP team
- bookkeeping and accounting experience
- accuracy
- excellent communication skills
- excellent telephone manner
- great attention to detail
- able to work under deadlines
- excellent time management and organisational skills
- work on your own initiative
- experience of working in leader/managerial call centre/consumer facing roles
- clear communication skills to train, coach, support call handlers and liaise with Legal Teams
- able to build rapport, empathise, recognise diversity and ensure inclusivity within the team
- critical thinker with an ability to make judgment-based decisions, using analytical skills to clarify situations
- skilled manager of time to deal with the work of a busy call centre and ensure all handlers are working efficiently
- experience of successfully dealing with potential complaints
- proficient IT/computer skills
- experience supervising a team
- clear communication skills to train, coach, support call handlers and liaise with Legal Teams
- ability to build rapport, empathise, recognise diversity and ensure inclusivity within the team
- experience of successfully dealing with complaints
- proficient IT/computer skills. i.e. contact centre applications
- knowledge of legal services, desirable but not essential
- in return we offer
- A competitive salary with excellent benefits and hybrid working
- experience supervising a team
- clear communication skills to train, coach, support call handlers and liaise with Legal Teams
- ability to build rapport, empathise, recognise diversity and ensure inclusivity within the team
- experience of successfully dealing with complaints
- proficient IT/computer skills. i.e. contact centre applications
- knowledge of legal services, desirable but not essential
- in return we offer
- A competitive salary with excellent benefits and hybrid working
- writing posts and content to create online engagement and to generate enquiries
- creating new social content in line with the firm’s corporate brand guidelines
- leading and implementation of all social media plans
- co-ordinating a busy social media calendar to keep content organised and plan ahead
- scheduling and preparing reports, blog publication and campaign tracking
- preparing direct marketing and social media campaigns as directed
- undertaking research to assist with the development of new marketing initiatives
- working with our PR agency to post HJA news items
- experience of developing and maintaining contact databases
- excellent organisational, planning and communication skills
- unfortunately, due to the high volume of applications, we are unable to respond to all candidates
- if you are successful, a member of the team will contact you directly
- if you do not hear from us, please assume that your application has been unsuccessful
- job Advert
- please apply by sending a covering letter, CV and current salary details to Adam Russell, [email protected]
- unfortunately, due to the high volume of applications, we are unable to respond to all candidates
- if you are successful, a member of the team will contact you directly
- if you do not hear from us, please assume that your application has been unsuccessful
- A minimum of 2 years’ experience handling a high level of calls, each day
- excellent communication skills to interact with diverse community groups in a sensitive, empathetic and professional manner at all times
- previous experience of working in a "one stop approach" contact centre
- previous experience of working in a “one stop approach” contact centre
- an excellent telephone manner with clear and pleasant verbal communication
- ability to discuss and understand complex situations with clients in a supportive and non-judgmental way
- analytical and written abilities to produce accurate, relevant and comprehensive notes
- ability to analyse reports and when required present at monthly team meetings