field service engineer
6 the last 339 days, recently 2024-03-11
Responsibility
- as pioneers and global leader, Hiab is ambitious to write forward our success story, inspiring and shaping our industry
- complete all service, repair, warranty, and inspection jobs allocated daily, to a high-quality standard
- the world in which we operate with our class-leading products, intelligent services and innovative digital solutions is constantly changing
Show more +29 - build strong rapport and relationships with customers, through professional behaviour and customer-focused mindset
- together, we keep everyday life moving to build a better tomorrow
- respond to routine inquiries from customers about the technical aspects of the organisation’s products and services
- purpose of the position
- complete all job-related paperwork in an accurate and timely manner to ensure correct invoicing to the customer
- we are looking for a Field Service Engineer to be responsible for maintaining, servicing and repairing Hiab
- troubleshoot, investigate, and resolve standard technical problems that arise, ensure ongoing customer satisfaction
- develop skills and knowledge of the organisation’s products and services
- main tasks and responsibilities
- complete all service, repair, warranty and inspection jobs allocated daily, to a high quality standard
- build strong rapport and relationships with customers, through professional behaviour and customer focused mindset
- what you’ll need to succeed
- respond to routine enquiries from customers about the technical aspects of the organisation’s products and services
- we are currently looking for an experienced Field Service Engineer to join our team, who will be based from home and covering but not limited to the North Eastern area
- demonstrable technical experience with a similar, mobile service role
- complete all job related paperwork in an accurate and timely manner to ensure correct invoicing to the customer
- there may be an occasional demand for the ideal candidate to work out of and South of the depot at Londonderry
- necessary experience of working with relevant mechanical, electrical, and hydraulic systems
- and third party equipment. In this role, you will be providing a good level of customer service through product knowledge and customer interaction
- the position is commutable from Durham, Darlington, Northallerton and Middlesbrough or anywhere in between. Consideration will still be given to any candidates outside of this area
- develop skills and knowledge of the organisation’s products and service
- carry out assigned tasks and duties in a safe manner, in accordance with instructions and in compliance with the company's safety rules/procedures and with regulations and codes of practice
- support the company’s efforts to reduce accidents/incidents by reporting unsafe actions or conditions and participating in Safety Walks, Safety Audits and 5S events etc. as required
- flexibility with regards to travel, tasks performed, and working hours
- main tasks and responsibilities include maintaining, servicing, repairing and testing our range of load handling equipment, including truck-mounted cranes, demountables, skip loaders and truck mounted forklifts
- should be comfortable working independently and be an effective problem solver
- excellent planning, organisation, and time management skills
- full Driving licence
- ideally, you have proven ability to develop and manage customer relationships. You are a quality-oriented
Requirements
- experienced multi-skilled Engineer
- experience in mechanical, hydraulic or electrical operations
- excellent customer-focused approach, with strong problem-solving abilities
Show more +9 - self-starter, who is enthusiastic and driven
- competence and skills
- driving Licence holder
- you will be part of
- we offer you a position in a global organisation where you are challenged with interesting and diverse tasks
- these tasks will provide a great opportunity for you to grow professionally
- if you are excited about this opportunity, please submit your application now
- hiab is part of Cargotec
- hiab is the world's leading provider of on-road load handling equipment, intelligent services and digitally connected solutions
Benefits
- laptop
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